On today's episode, the second of a two-part series, Fede Pacheco and Adam Burke continue their conversation with NeoSystems, a long-time Microsoft partner specializing in back-office solutions for government contractors. In part two, Brad Mitchell, CEO of NeoSystems, and Stuart Itkin, CMO, dive deeper into the company’s transition from its datacenters to Azure and the impact it’s had on their business. Brad and Stuart share insights into their journey, including their decision to partner with Microsoft, their participation in programs like AOSG (Agreement for Online Services Government), and how these moves have helped them support government contractors more effectively.

In this episode you’ll learn:

• How NeoSystems transitioned from their own data centers to Microsoft Azure
• The impact of the technical and go-to-market guidance NeoSystems received from Microsoft
• How NeoSystems’ transition to Azure has opened doors for collaboration with other companies

Some questions we ask:

• How has the Microsoft team supported NeoSystems throughout this transition?
• What growth opportunities do you see for NeoSystems after this transition?
• How has Microsoft helped NeoSystems become a more effective selling partner?

Resources:

• Connect with the Datacenter Optimization team
• Join the Hybrid Cloud Partners LinkedIn Community
• Get the deck and links from Fede and Adam’s Ignite presentation

Related Microsoft Podcasts:

• No Slides Attached Podcast
• The Microsoft Threat Intelligence Podcast
• The BlueHat Podcast

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

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On today's episode, the first of a two-part series, Fede Pacheco and Adam Burke kick off 2025 by spotlighting NeoSystems, a long-time Microsoft partner specializing in back-office solutions for government contractors. For the first time, we delve into every step of a partner’s decision process as they moved from on-prem and into the cloud. Brad Mitchell, CEO of NeoSystems, and Stuart Itkin, CMO, discuss the company’s evolution from managed accounting services to offering a full suite of IT, HR, and managed security services tailored to the unique compliance and regulatory needs of government work. They highlight the critical role Microsoft plays in helping NeoSystems deliver scalable, cutting-edge technologies, including AI-driven solutions, that address customer challenges while enabling growth and compliance.

In this episode you’ll learn:

• Why NeoSystems prioritizes managed security services to tackle critical cybersecurity challenges
• NeoSystems transition from managed accounting services to a one-stop-shop for back-office solutions
• What led to the decision to move into the cloud, and why did they choose Azure?

Some questions we ask:

• How do you serve your customers, and what’s your focus today?
• Why has it been important for NeoSystems to partner with Microsoft as you evolve?
• What advice do you have for partners in similar situations like yours?

Resources:

• Connect with the Datacenter Optimization team
• Join the Hybrid Cloud Partners LinkedIn Community
• Get the deck and links from Fede and Adam’s Ignite presentation

Related Microsoft Podcasts:

• No Slides Attached Podcast
• The Microsoft Threat Intelligence Podcast
• The BlueHat Podcast

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

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On today's special edition of Microsoft Hybrid Cloud Partners podcast, Fede Pacheco and Adam Burke are live from Microsoft Ignite in Chicago, and joined by Drew Wilson and Seth Bacon from RSM. RSM has evolved from its roots as a tax firm into a digital-focused firm offering Microsoft technologies, including cloud and generative AI services. Drew and Seth discuss RSM's 98-year history, their shift to the public cloud, and their unique focus on helping mid-market businesses navigate digital transformations. They also highlight RSM's industry-driven approach, collaborating with clients to address specific challenges, and the value of in-person networking at Microsoft Ignite.

In this episode you’ll learn:

• Why RSM shifted from a private cloud to Azure to better serve its clients
• How Microsoft Ignite strengthens RSM's relationships through in-person networking
• The role of security and AI in creating business opportunities

Some questions we ask:

• How has trust in the public cloud, especially Azure, changed over the years for your clients?
• What was your experience persuading your leadership to embrace the public cloud?
• What advice would you give to partners based on your story?

Resources:

• Connect with the Datacenter Optimization team
• Join the Hybrid Cloud Partners LinkedIn Community
• Get the deck and links from Fede and Adam’s Ignite presentation

Related Microsoft Podcasts:

• No Slides Attached Podcast
• The Microsoft Threat Intelligence Podcast
• The BlueHat Podcast

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

Download the Transcript

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On today's special edition of Microsoft Hybrid Cloud Partners podcast, Fede Pacheco and Adam Burke are live from Microsoft Ignite in Chicago, discussing key moments and takeaways from the event. They provide an insider look at their Theater Session: Profitable Paths for SPLA Modernization for ISVs and Hybrid Cloud Partners. Fede introduces the concept of the adaptive cloud and how this strategy has allowed over 500 SPLA partners to unlock cloud economics for over 2,000 customers in their servers, including Rackspace Technologies. Adam walks through the economics of this transition as partners unlock the operational and financial benefits of selling through Microsoft’s Cloud Solution Provider channel.

In this episode you’ll learn:

• Why partners are encouraged to position themselves as technology strategists
• How CSP and MCA are available to support partners’ profitable modernization paths
• SPLA partners are increasing profits transitioning to Arc Enabled SQL

Some questions we ask:

• What were some of your favorite announcements from Microsoft Ignite?
• How do programs like CSP and MCA-E help partners modernize profitably?
• What’s new with Windows Server 2025 and hot patching?

Resources:

View Adam Burke on LinkedIn

View Fede Pacheco on LinkedIn

Related Microsoft Podcasts:

• No Slides Attached Podcast
• The Microsoft Threat Intelligence Podcast
• The BlueHat Podcast

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

Download the Transcript

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On today's episode of The Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke are joined by Joseph Landes, co-founder and CRO of Nerdio, who shares insights into his journey from Microsoft employee to founding Nerdio. Joseph explains how Nerdio was built specifically to support managed service providers (MSPs) in adopting Microsoft Azure, emphasizing simplicity through their 3-click management philosophy. He discusses Nerdio’s mission to empower MSPs to transition from on-premises solutions to the cloud efficiently, helping them grow their cloud practices with minimal complexity. Plus, Joseph shares a special invitation for NerdioCon 2025.

In this episode you’ll learn:

• Why interacting directly with customers and partners provides valuable business insights
• The importance of using tools that reduce friction for MSPs
• The value of modernizing from Remote Desktop Services (RDS)

Some questions we ask:

• Can you tell us about Nerdio and why you started the company?
• What’s going on at Nerdiocon 2025?
• Why should an MSP choose Microsoft as their cloud provider?

Resources:

• Connect with the Datacenter Optimization team
• Join the Hybrid Cloud Partners LinkedIn Community
• Register for NerdioCon 2025
• Try Nerdio for your business
• Get in touch with Joseph Landes: jlandes@getnerdio.com

Related Microsoft Podcasts:

• No Slides Attached Podcast
• The Microsoft Threat Intelligence Podcast
• The BlueHat Podcast

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

Download the Transcript

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On today's episode of the Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke are joined by Angelika Schmeing, Senior Director for Pax8 Microsoft Alliances. Angelika shares Pax8's approach to supporting managed service providers (MSPs) in adopting hybrid cloud practices, emphasizing the importance of security, cloud scalability, and AI integration. She highlights their Azure Kickstart program to onboard new partners, their enablement resources, and their partnership with Microsoft to help MSPs grow their Azure cloud practices.

In this episode you’ll learn:

• Why organizations choose hybrid cloud solutions despite a successful private cloud
• How Pax8 enhances Azure Kickstart with Microsoft’s DCO team
• Future cloud adoption insights for SMBs

Some questions we ask:

• What are the biggest trends you see in the SMB market?
• How does Pax8 support partners' hybrid cloud strategies?
• What role does security play for new MSP partners?

Resources:

• Connect with the Datacenter Optimization team
• Join the Hybrid Cloud Partners LinkedIn Community
• Learn more about the solutions discussed in our Hybrid Cloud eBook
• Pax8 Academy, Pax8 Marketplace, Pax8 events

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

Download the Transcript

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On today's episode of The Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke talk to TD Synnex as they dive into the role that Indirect Providers play in enabling managed service providers (MSPs) in this evolving tech landscape with AI. Steve Groth, Director for Azure North America at TD Synnex, shares insights on how MSPs are adapting to AI and highlights trends such as business growth, addressing the skills gap, and the increasing importance of services. The discussion touches on real stories that Steve and his team have experienced over the year and how TD Synnex has supported its channel through financial, operational, and professional services. Steve also introduces their new MSP Evolve program, which aims to help MSPs navigate these challenges.

In this episode you’ll learn:

• How MSPs are exploring ways to incorporate AI into their services to enhance customer solutions
• The resources TD Synnex offers to enable partners in their hybrid cloud journey
• The synergies between TD Synnex and the DCO team at Microsoft for partners modernizing from SPLA

Some questions we ask:

• Why should MSPs consider public or hybrid cloud solutions even if they’re profitable today?
• How does TD Synnex support MSP partners in building their Azure practice?
• Why is TD Synnex a big believer in the DCO program?

Resources:

• Connect with the Datacenter Optimization team
• Join the Hybrid Cloud Partners LinkedIn Community
• Learn more about the solutions discussed in our Hybrid Cloud eBook

Related Microsoft Podcasts:

• No Slides Attached Podcast
• The Microsoft Threat Intelligence Podcast
• The BlueHat Podcast

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

Download the Transcript

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On today’s episode of The Microsoft Hybrid Cloud Partners Podcast, Fede Pacheco and Adam Burke discuss the best tactics for scaling profitability using Microsoft’s DCO (Data Center Optimization) program. They discuss three key resources available to partners: Cloud Ascent, which helps partners identify and prioritize customer opportunities; ARAE, the Azure Rapid Assessment Estimator for quick cost estimations; and the Cloud Migration Factory, which provides Microsoft-funded resources to assist with migrations and hybrid deployments. Adam highlights the success partners have found with these tools, including increased Azure adoption and efficient customer migration processes. The episode concludes with a testimonial from Michael Gauthier of Heartland Business Systems, who shares how engaging with the DCO team on their website significantly boosted their Azure business and overall growth.

In this episode you’ll learn:

• How Cloud Ascent helps partners identify and prioritize customer opportunities
• Leveraging ARAE to estimate Azure migration costs
• Microsoft-funded resources to assist with migrations and hybrid deployments

Some questions we ask:

• How does the Cloud Migration Factory fit into your customer deployments?
• How could Cloud Ascent increase your closing rate with customers?
• How has Heartland Business System benefited since they signed up to talk to the DCO team?

Resources:

• Connect with the Datacenter Optimization team
• Join the Hybrid Cloud Partners LinkedIn Community
• Cloud Ascent is available in Partner Center
• Cloud Migration Factory: contact CSU_MigrationFactory@microsoft.com
• Azure Rapid Assessment Estimator
• Learn more about the solutions discussed in our Hybrid Cloud eBook
• Blog: Maximize your cloud hosting strategy in 2024: Success stories from our partners

Related Microsoft Podcasts:

• No Slides Attached Podcast
• The Microsoft Threat Intelligence Podcast
• The BlueHat Podcast

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

Download the Transcript

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