Customer Service

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  • Visibility Marketing cover art

    • Visibility Marketing

    • The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business
    • By: David Avrin, Jeffrey Gitomer - foreword
    • Narrated by: David Avrin
    • Length: 5 hrs and 14 mins
    • Release date: 27-12-15
    • Language: English
    • 4.5 out of 5 stars 2 ratings
    • In his provocative and enlightening new book, Visibility Marketing, David Avrin shows what marketing approaches work, which don't, and why....

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  • Digital Marketing MBA cover art

    • Digital Marketing MBA

    • Guiding Principles for Researching, Planning, and Managing a Marketing Strategy to Transform Your Business
    • By: David J. Bradley
    • Narrated by: David J. Bradley
    • Length: 3 hrs and 4 mins
    • Release date: 02-12-19
    • Language: English
    • Not rated yet

    • Digital Marketing MBA provides a proven solution to business leaders, executives, marketing consultants, and marketing professionals alike. This method works through three phases: market intelligence, strategy development, and guided implementation....

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  • IT-Driven Business Models cover art

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  • Dropshipping Uncovered cover art

    • Dropshipping Uncovered

    • The Great World of Dropshipping Gets Uncovered in This Book. It Might Seem Like Some Difficult Process, but Rest Assured That It Is Simpler than What It Looks Like
    • By: Mark Rubenstein
    • Narrated by: Bella Risoni
    • Length: 3 hrs and 4 mins
    • Release date: 13-03-20
    • Language: English
    • 5 out of 5 stars 1 rating

    • Dropshipping has never been more alive (and, quite frankly, it will never die). It might change, but this chain will never cease to exist. Coming from different successful dropshipping business, I will teach you everything I know....

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  • Unified Marketing Strategy cover art

    • Unified Marketing Strategy

    • Unite Your Marketing, Advertising, Sales Message and Customer Experience Touchpoints.
    • By: Jimmy LaSalle
    • Narrated by: Jimmy LaSalle
    • Length: 3 hrs and 54 mins
    • Release date: 05-05-21
    • Language: English
    • Not rated yet

    • Unified Marketing Strategy was written to help business owners build successful systems within their organization. It will help CEOs instruct and follow up with the C-level executives on big picture initiatives to further build their organizations....

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  • The Context Marketing Revolution cover art

    • The Context Marketing Revolution

    • How to Motivate Buyers in the Age of Infinite Media
    • By: Mathew Sweezey
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 56 mins
    • Release date: 12-05-20
    • Language: English
    • 4.5 out of 5 stars 3 ratings

    • We are in the midst of a media revolution. Ordinary people around the world have the ability to create, distribute, and consume content instantly, from anywhere, using connected devices. The massive increase in media "noise" makes conventional marketing models obsolete....

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  • Start Saying Yes: Improving Customer Experience and Sales Through Positive Messaging cover art

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  • Building Insanely Great Products cover art

    • Building Insanely Great Products

    • Some Products Fail, Many Succeed - This Is Their Story
    • By: David Fradin
    • Narrated by: David Fradin
    • Length: 3 hrs and 52 mins
    • Release date: 09-02-17
    • Language: English
    • Not rated yet
    • Building Insanely Great Products is dedicated to one goal: to help you learn how you can enhance the chances of product success and reduce product failure....

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  • Define and Deliver Exceptional Customer Service cover art

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  • Billion Dollar B2B Ecommerce cover art

    • Billion Dollar B2B Ecommerce

    • Seize the Opportunity
    • By: Brian Beck
    • Narrated by: Chris Lynch
    • Length: 9 hrs and 24 mins
    • Release date: 07-08-20
    • Language: English
    • Not rated yet

    • Today’s B2B customers expect a buyer-focused online experience that makes traditional work tasks easier, reflects a consumer-like Ecommerce experience, and provides instant information – whenever and wherever they want it....

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  • Converge cover art

    • Converge

    • Transforming Business at the Intersection of Marketing and Technology
    • By: Bob Lord, Ray Velez
    • Narrated by: Michael Butler Murray
    • Length: 7 hrs and 8 mins
    • Release date: 17-07-20
    • Language: English
    • Not rated yet

    • The leaders of Razorfish share their strategies for merging marketing and IT....

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  • Recipe for Customer Service Success cover art

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  • Conversational Marketing cover art

    • Conversational Marketing

    • How the World's Fastest Growing Companies Use Chatbots to Generate Leads 24/7/365 (and How You Can Too)
    • By: David Cancel, Dave Gerhardt
    • Narrated by: Brian Hutchison
    • Length: 6 hrs and 57 mins
    • Release date: 09-07-19
    • Language: English
    • 4.5 out of 5 stars 7 ratings

    • Conversational Marketing pioneers David Cancel and Dave Gerhardt explain how to merge inbound and outbound tactics into a more productive dialog with customers and integrate conversational marketing techniques into your existing sales and marketing workflow....

    Regular price: £15.99 or 1 Credit

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  • UnBranding cover art

    • UnBranding

    • 100 Branding Lessons for the Age of Disruption
    • By: Scott Stratten, Alison Stratten
    • Narrated by: Scott Stratten, Alison Stratten
    • Length: 7 hrs and 31 mins
    • Release date: 29-05-18
    • Language: English
    • Not rated yet

    • We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships - from how we hire and manage, to how we communicate with our current and would-be customers....

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  • Soft Skills in Demand for 2020 Career Readiness cover art

    • Soft Skills in Demand for 2020 Career Readiness

    • By: Pattie Gibson Ed.D.
    • Narrated by: Pattie Gibson
    • Length: 2 hrs and 36 mins
    • Release date: 25-10-18
    • Language: English
    • Not rated yet

    • The “Skills Gap” is real in today’s customer-oriented workplace. While technical or hard skills will differ by job description and industry, there are some universal soft skills that everyone needs to do well in order to succeed in their chosen careers. Listen to learn more....

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  • The Growth Gears cover art

    • The Growth Gears

    • Using a Market-Based Framework to Drive Business Success
    • By: Art Saxby, Pete Hayes
    • Narrated by: Derek Botten
    • Length: 4 hrs and 9 mins
    • Release date: 16-09-16
    • Language: English
    • 4 out of 5 stars 1 rating
    • In The Growth Gears, Art Saxby and Pete Hayes share their linear method of transforming your business into a market-focused organization....

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  • Never Leave Money on the Table cover art

    • Never Leave Money on the Table

    • How to Grow Any Business and Get Really Rich with 10 Simple Marketing Strategies
    • By: David Hooper
    • Narrated by: Rey Anthony Mangual
    • Length: 2 hrs and 30 mins
    • Release date: 10-03-14
    • Language: English
    • 3 out of 5 stars 1 rating
    • This book is your guide to inject new life into your business and have it operating at its true potential....

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  • Digital Sense cover art

    • Digital Sense

    • The Common Sense Approach to Effectively Blending Social Business Strategy, Marketing Technology, and Customer Experience
    • By: Travis Wright, Chris J. Snook
    • Narrated by: Walter Dixon
    • Length: 7 hrs and 29 mins
    • Release date: 13-06-17
    • Language: English
    • 3 out of 5 stars 4 ratings
    • Compete in the digital world with pragmatic strategies for success....

    Regular price: £14.99 or 1 Credit

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  • The Agile Brand Guide to Customer Journey Orchestration cover art

    • The Agile Brand Guide to Customer Journey Orchestration

    • Evaluating, Buying, and Implementing a CJO Platform for Marketers
    • By: Greg Kihlstrom
    • Narrated by: Ben Perry
    • Length: 1 hr and 4 mins
    • Release date: 19-01-23
    • Language: English
    • Not rated yet

    • The Agile Brand Guide to Customer Journey Orchestration Platforms: Evaluating, Buying, and Implementing a CJO for Marketers by Greg Kihlström explores marketers’ need for a customer journey orchestration....

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  • Empowered cover art

    • Empowered

    • The Business Owner's Guide to Leadership & Success
    • By: Dominica Lumazar
    • Narrated by: Dominica Lumazar
    • Length: 3 hrs and 22 mins
    • Release date: 23-08-19
    • Language: English
    • Not rated yet

    • Has your business hit a plateau? Learn how to take your company to new heights with empowering leadership strategies....

    Regular price: £11.99 or 1 Credit

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