Showing results by narrator "Rebecca L. Morgan" in All Categories

Learn how to mix up your own version of customer service success, how to define, match, and exceed your customer's expectations, how to reinforce and reward the behaviors you want repeated, and more.

Best-selling author and people-productivity expert Rebecca L. Morgan is a certified speaking professional and managing partner of the Morgan Seminar Group in San Jose, California. Morgan works with organizations that want their people to work smarter, and with individuals who want to get more done. Creating Sales Success is based upon interviews with top performers and what they said made them successful.

The celebrated speaker imparts wit and wisdom as she shares her experiences and discusses sage lessons with her listeners. She uses her experience to spawn life's lesson - giving yourself a motivational talk, taking a calculated risk, or how life parallels hiking a muddy trail on Molokai. She speaks as if she were sitting next to you, sharing her insights conversationally and with humor.

Best-selling author and people-productivity expert Rebecca L. Morgan, CSP offers seminars to organizations that want their people to work smarter, and with individuals who want to get more done. Using Gimmicks, Games, and Gizmos to Enhance Learning captures Morgan's lively presentation style as she discusses how adults learn and dozens of techniques for using creative exercises and props to increase involvement.

TurboTime discusses simple, inexpensive ways to maximize the technology you probably already own. It's written in plain English, not techno-babble, so even if you're technologically inexperienced, you'll walk away with specific ideas you can apply today.

Best-selling author and people-productivity expert Rebecca L. Morgan has lectured to the employees of some of the country's top organizations about time management, communication, and customer service. This program covers the essentials of time management, offers entertaining insights into human nature and is sure to hold your interest

Best-selling author and people-productivity expert Rebecca L. Morgan, CSP. works with organizations that want their people to work smarter, and with individuals who want to get more done. In this lecture, she breaks through the ice of "cold calls" and discusses tricky business questions.