Customer Service

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  • Build for Change cover art

    • Build for Change

    • Revolutionizing Customer Engagement Through Continuous Digital Innovation
    • By: Alan Trefler
    • Narrated by: Don Sobczak
    • Length: 5 hrs and 58 mins
    • Release date: 27-07-20
    • Language: English
    • Not rated yet

    • Is your company prepared for the Gen D future, or is it heading toward life support? A lot of companies are going to die over the next few years not because of macroeconomic stress but because there is an emerging generation that is radically changing the rules of customer engagement....

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  • Going Social cover art

    • Going Social

    • Excite Customers, Generate Buzz, and Energize Your Brand with the Power of Social Media
    • By: Jeremy Goldman
    • Narrated by: Joe Geoffrey
    • Length: 7 hrs and 53 mins
    • Release date: 08-12-12
    • Language: English
    • Not rated yet
    • For more than a decade, author Jeremy Goldman has helped companies inject "social" into their processes....

    Regular price: £17.99 or 1 Credit

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  • Defrosting Telephone Cold Calls cover art

    • Defrosting Telephone Cold Calls

    • By: Rebecca L. Morgan
    • Narrated by: Rebecca L. Morgan
    • Length: 31 mins
    • Release date: 27-03-00
    • Language: English
    • 2.5 out of 5 stars 2 ratings
    • Best-selling author and people-productivity expert Rebecca L. Morgan is a certified speaking professional and managing partner of the Morgan Seminar Group...

    Regular price: £6.99 or 1 Credit

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  • Be the Best at What Matters Most cover art

    • Be the Best at What Matters Most

    • The Only Strategy You will Ever Need
    • By: Joe Calloway
    • Narrated by: Noah Michael Levine
    • Length: 3 hrs and 35 mins
    • Release date: 27-07-20
    • Language: English
    • 5 out of 5 stars 1 rating

    • Winners in business aren't the ones who do the most things; the winners are the ones who do the most important things. Be the Best at What Matters Most is about the one essential strategy for those who are or want to be business leaders, entrepreneurs, owners, or managers....

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  • Startup Evolution Curve cover art

    • Startup Evolution Curve

    • From Idea to Profitable and Scalable Business: Startup Marketing Manual
    • By: Dr. Donatas Jonikas
    • Narrated by: Gary J. Chambers
    • Length: 11 hrs and 58 mins
    • Release date: 23-10-19
    • Language: English
    • Not rated yet

    • It's like an IKEA guide for building your next startup. Based on research of 1,447 startups and highly recommended by more than 30 international experts. Every startup founder should have it on the desk! Listen to find out more....

    Regular price: £18.99 or 1 Credit

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  • Smaller Is Better cover art

    • Smaller Is Better

    • By: Brady Brim-DeForest
    • Narrated by: Matt Pittenger
    • Length: 7 hrs and 11 mins
    • Release date: 02-04-24
    • Language: English
    • Not rated yet

    • Brady Brim-DeForest shows you how to use the small, empowered teams model to radically recharge your workplace, make better products, and deliver a phenomenal customer experience.

    Regular price: £12.99 or 1 Credit

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  • Agile: The Ultimate Guide to Agile Project Management and Kanban for Agile Software Development cover art

    Regular price: £14.99 or 1 Credit

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  • Momentum: How Companies Decide What to Do Next cover art

    • Momentum: How Companies Decide What to Do Next

    • By: Marc Emmer
    • Narrated by: Randal Schaffer
    • Length: 5 hrs and 50 mins
    • Release date: 17-09-18
    • Language: English
    • Not rated yet

    • In a world of volatility and hyper-competition, management teams face tough decisions about how to grow, where to diversify, and when to take on risk. As soon as a company establishes competitive advantage, its strategies are copied by competitors, requiring them to reinvent themselves....

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  • Dropshipping E-Commerce cover art

    • Dropshipping E-Commerce

    • A Must-Read Beginner's Guide to Dropshipping on How to Customize Your Own Brand Store, Find the Best Niche Content Which Will Keep Customers Coming Back!
    • By: Kiyo Richards
    • Narrated by: Michael David
    • Length: 3 hrs and 10 mins
    • Release date: 13-05-20
    • Language: English
    • Not rated yet

    • Have you ever heard of dropshipping? The simplified version is that you can fulfill customer orders with no stock. Since dropshipping doesn’t require you to purchase any stock, it is a risk-free business....

    Regular price: £11.99 or 1 Credit

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  • Sell Local, Think Global cover art

    • Sell Local, Think Global

    • 50 Innovative Ways to Make a Chunk of Change and Grow Your Business
    • By: Olga Mizrahi
    • Narrated by: Lyndsay Vitale
    • Length: 8 hrs and 12 mins
    • Release date: 02-02-15
    • Language: English
    • Not rated yet
    • You'll be excited and motivated to state your difference clearly to the world--and your neighborhood--while confidently selling yourself and your business....

    Regular price: £14.99 or 1 Credit

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  • Optimize cover art

    • Optimize

    • How to Attract and Engage More Customers by Integrating SEO, Social Media, and Content Marketing
    • By: Lee Odden
    • Narrated by: J. D. Hart
    • Length: 8 hrs and 43 mins
    • Release date: 10-07-20
    • Language: English
    • Not rated yet

    • Optimize offers a tested approach for a customer-centric and adaptive online marketing strategy that incorporates the best of content, social media marketing, and search engine optimization tactics....

    Regular price: £14.99 or 1 Credit

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  • Business at the Speed of Now cover art

    • Business at the Speed of Now

    • Fire Up Your People, Thrill Your Customers, and Crush Your Competitors
    • By: John M Bernard
    • Narrated by: Don Hagen
    • Length: 6 hrs and 30 mins
    • Release date: 04-01-12
    • Language: English
    • Not rated yet
    • At the start of the twenty-first century, we've witnessed a shift to a mass customization-driven economy, leaving behind a century focused on mass production....

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  • On Top of the Cloud cover art

    • On Top of the Cloud

    • How CIOs Leverage New Technologies to Drive Change and Build Value Across the Enterprise
    • By: Hunter Muller
    • Narrated by: Paul Neal Rohrer
    • Length: 3 hrs and 45 mins
    • Release date: 09-07-20
    • Language: English
    • 5 out of 5 stars 1 rating

    • An absolute must-listen for every CIO, On Top of the Cloud takes you into the heads of smart, talented, and experienced CIOs who are trying to figure out the best ways to take advantage of the cloud and make it work for their organizations....

    Regular price: £11.99 or 1 Credit

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  • Got Users? cover art

    • Got Users?

    • How to Persuade People to Not Just Buy but Love Your Product
    • By: Justin Jones, Scott Waddell
    • Narrated by: Jonathan Todd Ross
    • Length: 6 hrs and 53 mins
    • Release date: 19-01-21
    • Language: English
    • Not rated yet

    • When it comes to buying apps, software, and other digital products, there are a gazillion options for consumers today. At any given time, there are tens of thousands of startups vying for consumer attention....

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  • Social Business by Design cover art

    • Social Business by Design

    • Transformative Social Media Strategies for the Connected Company
    • By: Dion Hinchcliffe, Peter Kim
    • Narrated by: Keith Silverstein
    • Length: 5 hrs and 45 mins
    • Release date: 09-07-20
    • Language: English
    • Not rated yet

    • Social Business by Design is the definitive management audiobook on how to rethink the modern organization in the social media era....

    Regular price: £14.99 or 1 Credit

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  • FPT Last Mile cover art

    • FPT Last Mile

    • Mastering Delivery in Courier, Vol I
    • By: A Al-Hamoudy
    • Narrated by: Timothy J. Assink
    • Length: 4 hrs and 20 mins
    • Release date: 17-06-24
    • Language: English
    • Not rated yet

    • Embark on a transformative journey into the heart of efficient courier delivery with "FPT Last Mile: Mastering Delivery in Courier Vol I" by the insightful A Al-Hamoudy.

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  • Duct Tape Marketing (Revised and Updated) cover art

    • Duct Tape Marketing (Revised and Updated)

    • The World's Most Practical Small Business Marketing Guide
    • By: John Jantsch
    • Narrated by: John Jantsch
    • Length: 7 hrs and 48 mins
    • Release date: 14-11-11
    • Language: English
    • 4 out of 5 stars 31 ratings
    • Learn to make your small business marketing as simple, effective, and affordable as duct tape....

    Regular price: £15.99 or 1 Credit

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  • Collaborating for Success: The Future of IT Service and Support Culture cover art

    • Collaborating for Success: The Future of IT Service and Support Culture

    • By: Bob Roark
    • Narrated by: Tom Howery
    • Length: 3 hrs and 14 mins
    • Release date: 01-05-19
    • Language: English
    • Not rated yet

    • Collaborating for Success is a no-nonsense approach for IT executives, directors, managers, and staff, in both the operations and development sides of IT, who want to mature, gain a competitive edge, and take their IT service and support culture to the next level....

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  • Dropshipping from $0 to $10K a Month cover art

    • Dropshipping from $0 to $10K a Month

    • Create Passive Income and Make Money Online with E-Commerce, Amazon FBA, Shopify, and Social Media Marketing
    • By: James Brand
    • Narrated by: Dean Eby
    • Length: 3 hrs and 4 mins
    • Release date: 21-01-19
    • Language: English
    • 5 out of 5 stars 1 rating

    • Are you looking for a way to make more money? Are you looking for a way out of the nine-to-five rat race? Are you young and interested in starting an online business? Hmm...how did I know this about you? Because I’ve been there before! That is, until I found dropshipping....

    Regular price: £11.99 or 1 Credit

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  • Customer Success Is Key cover art

    • Customer Success Is Key

    • How a Small Manufacturer Transformed into an Internet of Things (IoT) Solutions Provider and Unlocked $2 Million in SaaS Revenue
    • By: Christian Shaffer
    • Narrated by: Kevin Kollins
    • Length: 1 hr and 36 mins
    • Release date: 28-12-15
    • Language: English
    • 3 out of 5 stars 3 ratings
    • Customer Success is Key is a story about how a small company supercharged its business model with a connected products strategy....

    Regular price: £6.99 or 1 Credit

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