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In this engaging episode of The Wireless Way, host Chris Whitaker connects with repeat guest Bill Stinnett to discuss the evolving landscape of sales, particularly focusing on digital selling. They dive into topics like the necessity of continuous training, the impact of AI on sales roles, and the importance of diagnostic questioning. Bill shares his insights on the shifting dynamics of the sales profession, the role of technology in modern selling, and his upcoming book on leadership through change. Whether you're a seasoned sales professional or just starting out, this episode offers valuable advice on staying relevant and effective in a rapidly changing industry.

00:00 Introduction and Guest Welcome

00:46 The Importance of Continuous Training

02:11 Digital Selling Handbook and Its Impact

04:56 Trends in Digital Selling

06:22 The Role of Technology in Sales

07:48 Generational Differences in Sales Approaches

09:26 The Trusted Advisor Concept

12:35 Diagnostic Questioning in Sales

16:40 Future of Sales Professionals

31:32 Navigating Organizational Changes

36:10 Conclusion and Final Thoughts

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An In-Depth Conversation With Tech Powerhouse Jason Kauffman on The Wireless Way

Join host Chris Whitaker in this compelling episode of The Wireless Way as he sits down with seasoned technology consultant Jason Kauffman. With a rich background spanning from SMBs to Fortune 50 companies, Jason delves into his extensive experience in unified communications, contact centers, IOT, cloud, mobility, cybersecurity, and more. Discover how Jason's career evolved from landscaping to becoming an industry leader with over 108 certifications. They also explore pressing issues like AI in cybersecurity, the complexities of BYOD policies, and the future of technology. Filled with personal anecdotes and industry insights, this episode is not to be missed.

00:00 Introduction and Mystery Guest Teaser
00:14 Meet Jason Kauffman: A Tech Powerhouse
01:30 Jason's Personal Side: Food Enthusiast and Family Man
07:03 Jason's Career Journey: From Landscaping to Tech Leadership
14:13 The Role of AI in Modern Technology
16:19 Cybersecurity in the Age of AI
18:57 The Role of AI in Enhancing Efficiency
19:53 Cybersecurity Threats and AI
21:40 The Shift to BYOD and Its Challenges
26:38 Content Creation and Knowledge Sharing
32:14 Final Thoughts and Future Predictions

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Resilience and Reinvention: A Conversation with Christian Ray Flores

In this episode of 'The Wireless Way,' host Chris Whitaker welcomes Christian Ray Flores, a multifaceted entrepreneur, high-performance coach, philanthropist, and former refugee. The discussion delves into Christian's inspiring journey from a refugee in Chile to a successful entrepreneur and coach, emphasizing the importance of imagination, resilience, and mentorship. Christian shares his unique perspective on life's seasons, the necessity of managing stress, and the power of aiming high. They also touch on his musical career, becoming a Christian, and the critical role of therapy and coaching in achieving a fulfilling life. Tune in for an insightful conversation about breaking free from mediocrity, aiming high, and living a balanced, successful life.

00:00 Introduction and Guest Overview
00:17 Christian's Early Life and Background
03:00 The Refugee Experience
05:19 Adapting to New Cultures and Languages
06:47 Pop Star Journey
08:54 Transitioning from Music to New Endeavors
14:04 The Importance of Mentorship
17:28 The Role of Therapy vs. Coaching
18:49 Life's Seasons and Transitions
22:58 Managing Stress and Anxiety
28:43 Aim High: The Power of Ambition
30:50 Final Thoughts and Farewell

Learn more about Christian
https://www.christianrayflores.com/

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Paul Knittle, Founder and President of MTMG, is a technology leader with over 30 years of experience in IT and telecommunications. He has led international expansion for a Managed Mobility Services provider in 18 countries and built high-performing B2B teams at T-Mobile, achieving record-breaking results. At MTMG, Paul oversees a team of experts, guiding businesses through digital transformation and solving complex IT challenges. As host of the MTMG IT Roundtable podcast, he engages top executives in discussions on emerging technologies. His leadership focuses on driving growth, efficiency, and long-term success for clients.

Joe McGuire, Chief Solutions Officer at MTMG Inc., brings over 30 years of experience in sales, marketing, and business development across IT, mobility, and energy sectors. He leads a global team optimizing IT and telecom investments, specializing in MSPs, mobile management systems, and IoT solutions. Previously, Joe served as CRO at Autocavo, driving AI-powered fleet management sales, and led T-Mobile’s B2B division, managing a partner portfolio and launching its first co-selling program. As Mayor of Northvale, NJ, Joe applies his leadership skills to public service. Known for collaboration and innovation, Joe consistently delivers growth and cost savings for clients.

In this special edition of 'The Wireless Way,' the host introduces two esteemed guests, Paul Knittle and Joe McGuire, who bring decades of experience in IT, telecommunications, sales, and business development. Paul is the founder and president of MTMG, a company focused on guiding businesses through digital transformation and solving complex IT challenges. Joe, the chief solutions officer at MTMG, brings his expertise in optimizing IT and telecom investments. The conversation delves into the philosophy behind MTMG, which aims to help clients optimize their IT systems and save costs. Paul and Joe discuss their career paths, the importance of aligning IT goals with business objectives, the future of wireless technology, and the balance between corporate and BYOD policies. They also share insights from their podcasting experiences, emphasizing the human element in technology and business relationships.

More on Paul
https://www.linkedin.com/in/paulknittle/

More on Joe
https://www.linkedin.com/in/josephmcguire/

MTMG Podcast
https://www.mtmg.eu/podcast.html

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Solving Business Issues with Technology: A Conversation with Mark Bowman

In this episode of The Wireless Way, host Chris Whitaker interviews Mark Bowman, an experienced entrepreneur and technologist. Mark is the owner of Total Communications Management Services and IT Solutions Advice. com. The discussion dives into Mark's impressive career in telecommunications since the 1980s, highlighting his problem-solving skills with technological solutions and how he enjoys defying limitations. Mark discusses his journey from working at a Fortune 500 steel company to owning his businesses and providing consultancy for major institutions like the University of Pittsburgh. He shares insights into large telecommunication deployments, the evolution and future of desk phones, and the transition from traditional POTS lines. Mark emphasizes the importance of mentoring younger generations, explaining technology, and being a trusted advisor. The episode also addresses career advice for both young professionals and technologists nearing retirement, promoting lifelong learning, and improving business solutions through collaboration.

00:00 Introduction and Guest Welcome
00:56 Mark Bowman's Background and Career Journey
04:07 Insights on Technology and Problem-Solving
05:32 Mentorship and Generational Perspectives
10:10 Challenges in Large-Scale Technology Deployments
14:21 Unified Communications and Desk Phones
18:41 POTS Lines and Industry Changes
19:39 Fire Panels and Security Services
20:09 Transition to Cellular and Data Connections
20:42 Cost-Saving Tips for Businesses
22:09 Managed Mobility and Wireless Expense Management
22:59 Copper Lines and PBX Systems
24:11 Importance of Communication and Billing Audits
25:36 Challenges in IT Deployment
26:06 Advice for Trusted Advisors and Technologists
33:13 Channel Managers and Solution Bundles
36:01 Future Plans and Final Thoughts

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After spending 15 years as a lobbyist on Capitol Hill, Bill Power joined forces with Greg Praske in 1991 to co-found Association Resource Group, or ARG. Initially focused on selling affinity programs to national trade associations in Washington D.C., ARG expanded into telecommunications, where Bill learned the ropes the hard way, paving the way for the creation of the Agent Alliance. What began as a casual 'caring and sharing' group quickly evolved into The Alliance Partners, a powerful collective-buying consortium. Since 2007, Bill has served as the full-time CEO of The Alliance, guiding its growth and influence. In addition, he is a facilitator of several industry peer groups and involved in the formation of TCSP Technology Channel Sales Professionals, a nonprofit trade association for selling agents. .When he's not leading the charge in the telecom industry, Bill enjoys the simple life, tending to his 'gentleman's farm' in South Carolina.

The Wireless Way Ep. with Bill Power: A Career of Uniting and Innovating in Telecom

In this episode of 'The Wireless Way,' host Chris Whitaker welcomes industry veteran Bill Power. Bill shares his journey from Capitol Hill lobbyist to co-founding the Association Resource Group and becoming a pivotal figure in the telecom industry. Known for his hard-learned wisdom and passion for fostering community and cooperation, Bill discusses the formation of the agent alliance and his role as CEO since 2007. He delves into the complexities of the evolving channel landscape, the impact of mergers and acquisitions, and the importance of being adaptable. Bill also introduces the Technology Channel Sales Professionals (TCSP), a watchdog organization he helped establish to protect agents' interests. With down-to-earth charm, Bill emphasizes the value of relationships, customer focus, and maintaining a strong ethical foundation. This episode is a treasure trove of insights for anyone in the telecom or technology sectors looking to understand the industry's past, present, and future.

00:00 Introduction and Guest Introduction
00:18 Bill Power's Early Career and Transition to Telecom
00:59 Formation and Evolution of the Alliance Partners
01:27 Bill's Personal Life and Farm
02:43 Bill's Background and Career Journey
05:06 Challenges and Successes in the Telecom Industry
07:15 The Role and Impact of the Alliance Partners
08:57 Changes in the Telecom Channel and Future Predictions
14:19 Advice for Suppliers in the Channel
19:17 Formation of TCSP and Advocacy Efforts
23:55 The Battle with the FCC
25:26 TCSP: A Watchdog for Agents
25:57 Member Benefit Programs
26:09 Health Insurance and HR Compliance
28:13 Hiring and Training Salespeople
30:05 Peer Groups and Summary
31:30 Affordable Membership Dues
32:54 Emerging Technologies in the Channel
37:41 The Importance of Connectivity
44:19 Final Thoughts and Advice

Learn More about Bill:
https://www.linkedin.com/in/bill-power-a1177410/

Learn more about The Partner Alliance:
http://thealliancepartners.com/

Learn about TCSP
https://www.tcsp.org/

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Leadership Transformation: From Gymnastics Coach to Executive Coach with Jason Vonk

In this episode of The Wireless Way, we explore the journey of Jason Vonk, a former collegiate gymnastics coach turned Sherpa executive coach. Jason shares insights from his 30-year career in developing leaders and athletes, discussing the parallels between coaching athletes and executives. He delves into his methodology, the importance of addressing weaknesses, and the power of building trust in the coaching relationship. Join us to learn how executive coaching can elevate your career and personal life.

00:00 Introduction and Guest Welcome
00:47 Jason Vonk's Professional Background
01:52 Transition to Executive Coaching
05:31 Coaching Philosophy and Techniques
08:36 Parallels Between Sports and Executive Coaching
10:34 Client Profiles and Common Challenges
19:31 The Sherpa Executive Coaching Model
24:55 Final Thoughts and Key Takeaways

Learn more about Jason:
https://www.linkedin.com/in/jason-j-vonk/

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Exploring Journalism: An In-depth Conversation with Pulitzer Prize Winner Rick Jervis

In this episode of 'The Wireless Way,' host Chris Whitaker welcomes esteemed journalist Rick Jervis. With over 20 years of experience, Rick has contributed to major media outlets such as USA Today, Wall Street Journal, and the Miami Herald. He shares his journey from being a journalist to becoming the Baghdad Bureau Chief, and winning the 2001 Pulitzer Prize for Investigative Journalism. Rick also discusses his debut book, 'The Devil Behind The Badge,' delving into the human stories behind a tragic crime. The conversation touches on the evolution of journalism, the challenges of writing a book, and the nuances of true crime storytelling. Don't miss this insightful discussion about the intricacies of journalism and the power of storytelling.

00:00 Introduction to The Wireless Way

00:28 Meet Rick Jervis: Award-Winning Journalist

02:16 Rick's Early Career and Miami Herald Days

03:37 Internships and Early Professional Experiences

04:58 Covering Major Stories at Miami Herald

07:13 Adventures in Prague and Eastern Europe

08:44 Becoming Baghdad Bureau Chief

11:07 Challenges and Rewards of War Reporting

13:24 Pulitzer Prize-Winning Investigative Journalism

16:56 Evolution of Journalism in the Digital Age

22:14 Exploring the Depths of Journalism

22:35 Introducing 'The Devil Behind the Badge'

22:57 The Call That Sparked a Book

24:20 Uncovering the Victims' Stories

29:18 The Human Side of True Crime

32:47 The Popularity of True Crime

38:20 Future Projects and Historical Fascinations

41:56 The Challenges of Writing a Book

44:37 Final Thoughts and Reflections

Buy his Book:
https://www.amazon.com/Devil-Behind-Badge-Horrifying-Twelve/dp/B0CNQC34Z9/ref=sr_1_1?crid=2VQYGBWT7CDM7&dib=eyJ2IjoiMSJ9.YRETWVV01pR7Q6NFt2wTeQ.h-a1u6Mq1LEXnEgVNEd5IMHpiQjSEuxOcvCbE7SA37s&dib_tag=se&keywords=the+devil+behind+the+badge+jervis&qid=1726329752&sprefix=the+devil+behind+%2Caps%2C100&sr=8-1

Follow on "X"
https://x.com/MrRJervis

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