In this episode, Matthew Bergvinson and Lucas Ng explore how success can often be a double-edged sword. It looks at the warning signs of failure and provides advice on how you can navigate the challenges of scaling your business. 

Key Takeaways: 

• Recognize that success can often be a double-edged sword 

• Understand the warning signs of failure and be proactive in addressing them 

• Celebrate successes, but also roll up your sleeves and get to work fixing the problems 

• Empower new team members with autonomy and trust, allowing you to focus on working on the business rather than “in” it

Timestamps:

01:03 - This is for businesses under $10 million in value

01:34 - An example of a CEO that has difficulty letting go

08:50 - CEOs sometimes feel trapped

09:53 - The help of Consultants

11:07 - CEOs find it hard to trust people

12:42 - The rule of thumb to use to determine whether your business has difficulty expanding

13:44 - The beauty of cataloging

14:36 - Don’t overstress your people

17:33 - The Farmville concept endures

20:06 - Capturing feedback and iterating are important

22:02 - Take time to dig the foundation

23:31 - Automate

24:50 - Do a regular audit

29:06 - Another example of a business with massive success that has difficulty

32:52 - We can help

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Do you know how most businesses are missing the leverage points that increase enterprise value by 15X? We fix that.

👉 https://www.vigilanteconsulting.com/

Get in touch with Matthew and Lukas.

Matthew Bergvinson: https://www.linkedin.com/in/mbergvinson/

Lukas Ng: https://www.linkedin.com/in/lukas-ng/

Vigilante Holdings: https://www.linkedin.com/company/vigilante-holdings/

On this episode of the Vigilante Leverage Show, Matthew Bergvinson and Lukas Ng discuss the nuances of when to pitch and when to ask questions. They explain that it is important to do research and tailor your pitch down to three sentences, and why 70% of the conversation should be spent listening, with only 30% being spent talking.

They also talk about why asking questions such as "how" and "why" are great ways to start building trust with the other person, and why it's also important to remember that sometimes you just have to shut up and listen.

Key Points:

00:47 - When to pitch, when to ask questions, and how to do each

01:42 - Research and map things out

03:29 - Go-to resources that inform how you construct your pitch

05:51 - Sometimes incentives don't actually align 

06:41 - Conflicts between management hierarchy

09:52 - What do you need to actually change?

10:19 - Four groups in terms of tenure

17:20 - Ask dumb questions

23:13 - How to ask the right questions

25:27 - if you piss people off, you lose the relationship

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Do you know how most businesses are missing the leverage points that increase enterprise value by 15X? We fix that.

👉 https://www.vigilanteconsulting.com/

Get in touch with Matthew and Lukas.

Matthew Bergvinson: https://www.linkedin.com/in/mbergvinson/

Lukas Ng: https://www.linkedin.com/in/lukas-ng/

Vigilante Holdings: https://www.linkedin.com/company/vigilante-holdings/

Not aligning your teams with the same goals costs you money. In this episode, Matthew and Lukas share their anecdotes on the harm of the gap between sales and marketing, proven methods to narrow it, why having outside counsel is valuable, and a haphazard solution might get your company running better.

Key Points:

00:31 A gap you must consider

01:53 Seeing the gap in real life

05:49 Why communication matters

09:28 Siloing hurts your operations

12:49 Getting creative on a solution

17:35 Documentation helps

20:27 Ask the dumb questions

23:07 Be clear on technical terms

28:03 Talk to people at the frontlines

You know how most businesses are missing the leverage points that increase enterprise value by 15X? We fix that.

👉 https://www.vigilanteconsulting.com/

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Get in touch with Matthew and Lukas:

Matthew Bergvinson: https://www.linkedin.com/in/mbergvinson/

Lukas Ng: https://www.linkedin.com/in/lukas-ng/

Vigilante Holdings: https://www.linkedin.com/company/vigilante-holdings/

Don’t fall into the trap of “perfect” planning. In this episode, Matthew and Lukas hit hard on a big issue that could be holding you back, how to maximize your time with higher-leverage tasks, the importance of fixing systemic issues first, why automation is a double-edged sword, and why getting your hands dirty could be your ticket to more success.

Key Points:

00:26 The number one problem businesses face

02:51 Sprinting gets you nowhere

05:57 Do the hard, boring things

07:11 Customer service isn’t what you think it is

11:01 Are you planning without action?

14:22 Automation isn’t always the solution

22:17 Just do it yourself!

25:33 Define the role before hiring help

Get in touch with Matthew and Lukas.

Matthew Bergvinson: https://www.linkedin.com/in/mbergvinson/

Lukas Ng: https://www.linkedin.com/in/lukas-ng/

Vigilante Holdings: https://www.linkedin.com/company/vigilante-holdings/

Protecting your ego can put your business at risk. In this episode, Matthew and Lukas get vulnerable and share their experiences of learning to let go, the common pitfalls of stubbornness, staying open-minded to outside feedback, and confronting the reality of what you have to offer.

Key Points:
00:54 Don’t overcomplicate
03:27 Learning and moving on
05:28 Recovering from mistakes
07:22 Don’t overinflate your value
08:31 When the ego prevents learning
12:38 The thin line between confidence and ignorance
13:48 Your value prop isn’t unique
15:59 Value prop or ideal customer: Which comes first?
19:59 Adjust your copy instead
22:58 A book about ego
24:15 Maximizing existing systems
26:12 Other people know better than you

Get in touch with Matthew and Lukas:

Matthew Bergvinson: https://www.linkedin.com/in/mbergvinson/

Lukas Ng: https://www.linkedin.com/in/lukas-ng/

Vigilante Holdings: https://www.linkedin.com/company/vigilante-holdings

#businesspodcast #vigilanteholdings #growyourbusiness

Gift of Gab and the Myth of the Silver-Tongued Salesperson 

Fluff could only get you so far. In this episode, Matthew and Lukas share their insights into the downsides of smooth-talking your way to a sale, tips to improve your entrepreneurial speaking skills, the alarming truth of lie detection, and why providing customer value and your motivations win over catchy sales talk.

Key Points:

01:16 A silver tongue only works in the beginning

02:34 Lukas’ nightmare car lease

08:41 Motivation vs. Body language

10:33 Seeing through a lie is 50/50

12:32 Practice makes perfect

13:49 Focus on giving A+ service

15:01 Know, like, and trust

16:36 A thought experiment on sales

20:19 Work on being good enough

21:43 The ethics of fluff

Get in touch with Matthew and Lukas.

Matthew Bergvinson: https://www.linkedin.com/in/mbergvinson/

Lukas Ng: https://www.linkedin.com/in/lukas-ng/

Vigilante Holdings: https://www.linkedin.com/company/vigilante-holdings/

#leverage #businessgrowth #buildtoexit

Finding Your Target Audience 

In whatever business you have, creating a niche market for yourself is crucial. In this episode, Matthew and Lukas discuss how you can find your target audience based on a series of guided questions. Listen as they also reveal tips for negotiation, leveraging referrals, and bringing value to any business conversation. 

Key Points:

01:34 Ask these questions to find your target audience.

02:42 Define what you do.

06:43 What problem do you solve?

09:48 Who has the problem you’re solving?

10:38 How is the problem currently solved?

14:09 What happens if the problem is unsolved?

16:09 Hammer in your value proposition.

18:34 Who will be interested in your solution?

22:06 Where can you find your target audience?

26:58 Talk to other vendors.

29:13 Know what you bring to the party.

Matthew Bergvinson: https://www.linkedin.com/in/mbergvinson/

Lukas Ng: https://www.linkedin.com/in/lukas-ng/

Vigilante Holdings: https://www.linkedin.com/company/vigilante-holdings/