The Pineapple Perspective

By: Troy Hooper
  • Summary

  • What would you say if we told you that every business is in the hospitality business? Join Troy Hooper, CEO of Hot Palette America, as he explores what hospitality means in every business with industry leaders. Troy and his guests will tackle how they came to deploy hospitality in their businesses, how it impacts their results, and how they came to understand, adopt, and deploy this mindset and framework. Leveraging Troy’s experience, insight, and straight talk - listeners will walk away with a plan of action that’s right for them. If you feel you have deployed a unique hospitality tactic to your business, reach out to be a guest. For more information on Troy Hooper and Pepper Lunch, visit: https://www.krpusa.com/ and https://www.pepperlunchrestaurants.com/
    2024
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Episodes
  • 027: Redefining Hospitality Branding & Marketing with Sebastian Stahl
    Nov 14 2024

    In Episode 27 of The Pineapple Perspective, host Troy Hooper welcomes Sebastian Stahl, founder of Breadth Marketing, for a discussion on redefining restaurant branding and marketing. Sebastian delves into the critical role hospitality plays in creating human connections, how a strategic brand vision helps businesses thrive, and the common challenges restaurants face when aligning brand identity with evolving customer expectations. He highlights actionable insights and data-driven strategies restaurant owners can implement to strengthen their customer base, adapt to market trends, and build lasting brand value.

    Together, Troy and Sebastian share industry-tested methods on leveraging restaurant events, maximizing private dining opportunities, and balancing customer preferences with operational efficiency.

    Topics Discussed in This Episode:

    • The role of hospitality in cultivating lasting customer relationships

    • Strategies for aligning restaurant branding with target demographics

    • Practical approaches to maximizing revenue through private events and catering

    • Understanding the importance of adaptable, long-term brand strategies

    • Insights on balancing operational efficiency with consistent brand messaging

    Connect with Sebastian:

    Website: www.breadthmarketing.com

    Instagram: Breadth Restaurant Marketing 🍴 (@breadthrestaurantmarketing) • Instagram photos and videos

    LinkedIn: Sebastian Stahl - Breadth | LinkedIn

    Facebook: Breadth Marketing

    YouTube: https://www.youtube.com/@breadth2836

    This show is sponsored by Pepper Lunch. Find a location near you!

    Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.

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    41 mins
  • 026: How Gaming and Hospitality Intersect: A New Era of Brand Loyalty with Devour’s CEO Shelly Rupel
    Nov 7 2024

    In this episode of The Pineapple Perspective, host Troy Hooper dives into the innovative intersection of hospitality, gaming, and technology with industry leader Shelly Rupel, co-founder and CEO of Devour. Together, they explore how the worlds of hospitality and gaming are merging in creative ways, providing new opportunities for restaurants to connect with Gen Z and digitally savvy consumers in immersive, virtual environments.

    Shelly shares insights into Devour’s role as a pioneer in bridging restaurants with digital platforms and how these collaborations can engage younger audiences authentically, delivering personalized loyalty rewards and dynamic experiences directly within gaming platforms. Tune in for a thought-provoking discussion on the future of digital loyalty and what this means for the hospitality industry as brands explore fresh ways to reach audiences in the spaces where they naturally interact and play.

    Topics Discussed in the Episode:

    • How Devour brings restaurants into virtual spaces and rewards gaming achievements

    • The importance of authenticity for brands aiming to reach Gen Z and digital audiences

    • Innovative loyalty programs and gaming rewards in the restaurant industry

    • Ways restaurants can leverage Web 3.0 technology for brand engagement

    • The future of hospitality as a digitally connected, personalized experience

    Connect with Shelly:

    Website: Devour.io

    Company LinkedIn: Devour | LinkedIn

    Instagram: DevourGO (@go_devour) • Instagram photos and videos

    Facebook: Devour

    Twitter/X: Devour (@GoDevour) / X

    Order: DevourGO

    This show is sponsored by Pepper Lunch. Find a location near you!

    Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.

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    39 mins
  • 025: Revolutionizing Quick-Service: Insights from Wow Bao’s CEO Geoff Alexander
    Oct 31 2024

    In Episode 25 of The Pineapple Perspective, Troy Hooper dives deep into a compelling conversation with Geoff Alexander, a trailblazer in the restaurant and hospitality industry. Known for his leadership at Wow Bao, Geoff shares his journey from growing up in New York to running a renowned brand that has revolutionized quick-service dining with innovative strategies like self-ordering kiosks, mobile apps, and even virtual kitchens. He reveals the key lessons he's learned along the way, from being scrappy and thinking outside the box to growing a business without relying on huge capital investments. Geoff also shares stories about his passion for hospitality, from personal anecdotes that shaped his philosophy to the modern challenges of maintaining value and delivering exceptional service.

    This episode is packed with insights on how to stay ahead of the curve in the restaurant industry, build a resilient brand, and leverage technology while never losing sight of the core values of hospitality. Geoff also discusses the rapid growth of Wow Bao's consumer packaged goods, now available in over 10,000 grocery stores, and teases what’s next for the brand, including ventures into food service markets like military bases and cruise lines. If you're in the restaurant business or simply love hearing about innovation in hospitality, this episode is a must-listen!

    Topics Discussed in the Episode:

    • The meaning of hospitality and how to create memorable experiences

    • The evolution and growth of Wow Bao from a small restaurant to a national brand

    • Leveraging technology in the restaurant industry, from kiosks to virtual kitchens

    • The expansion of Wow Bao into consumer packaged goods and grocery stores

    • The importance of delivering value in the hospitality industry amidst rising costs

    Connect with Geoff:

    Geoff Alexander - Wow Bao | LinkedIn

    Wow Bao

    Wow Bao (@wowbao) • Instagram photos and videos

    Wow Bao-Facebook

    Wow Bao (@WowBao) / X

    Wow Bao (@wowbao) | TikTok

    Wow Bao - YouTube

    This show is sponsored by Pepper Lunch. Find a location near you!

    Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.

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    51 mins

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