• Customer Experience as a Hummingbird Effect for Business Growth
    Jan 28 2025

    In this episode, Wendy Coulter of Hummingbird Creative Group dives into the essence of brand building with Hanna Jernigan, marketing strategist, and guest Benina from Dubai. They explore the Hummingbird Effect—how minor branding innovations can result in significant business impacts. Benina shares insights from his journey as CEO of High Value Author, emphasizing the critical role of customer experience and rapid communication in driving business success. Learn about the shift from marketing to customer experience, the impact of prompt customer callbacks, and the tools and strategies they use to retain and grow their client base. Tune in for actionable advice to enhance your business by focusing on what truly matters.

    00:00 Introduction to Branding and Marketing

    00:57 Meet the Team: Hannah Jernigan

    01:56 Special Guest: Ben Cena from Dubai

    03:15 Ben's Background and Business Insights

    07:54 The Importance of Customer Experience

    09:27 Implementing Weekly Client Calls

    15:18 The Impact of Quick Client Communication

    18:58 Optimizing the Customer Journey

    20:59 The Importance of Immediate Follow-Up

    21:33 Differences in Communication: US vs Europe

    23:03 Leveraging Technology for Efficiency

    25:17 High Level vs HubSpot: A Comparison

    26:59 Measuring Success: The Impact of Quick Calls

    31:09 Adapting Sales Strategies for Better Results

    34:56 Advice for Business Owners

    39:08 The Power of Data-Driven Decisions

    40:03 Conclusion and Contact Information


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    41 mins
  • CEO Insights: Harnessing Tiny Tweaks with Nick Jain
    Jan 14 2025

    Join Wendy Coulter and Hanna from Hummingbird Creative Group as they delve into the nuances of brand building and the Hummingbird Effect with Nick Jain, CEO of IdeaScale. Discover how small changes can lead to massive impacts in business, from marketing and employee morale to product innovation and company valuation. Nick shares his journey, the importance of ROI-driven decisions, and the critical role of agility and data in creating breakthroughs. Perfect for CEOs and marketing leaders looking to amplify their brands and drive success through innovation and strategic decisions.

    00:00 Introduction to Brand Building

    00:54 Meet the Team: Hannah and Nick

    01:53 Nick's Journey and Insights

    04:58 The Hummingbird Effect in Action

    10:02 Psychology in Sales and Marketing

    14:32 Impact of Marketing on Business Valuation

    27:10 Innovation and Experimentation

    33:16 Conclusion and Contact Information


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    35 mins
  • From Niches to Networks: Lee Whitley's Journey in Recruiting
    Dec 31 2024

    In this episode, host Wendy Coulter discusses the transformative power of branding with guests Hannah Jernigan and Lee Whitley. Lee Whitley, a recruiter who transitioned from software sales to building his own business, shares his journey and insights on adapting strategies to thrive in fluctuating markets. The conversation touches on themes like the Hummingbird Effect, the importance of strong branding, and leveraging personal networks. Lee also offers practical advice for businesses looking to make an impactful change while discussing his unique approach to recruiting that sets his firm apart. Join us for an inspiring discussion about innovation, consistency, and the power of personal connections in driving business success.

    00:00 Introduction to Wendy Coulter and Branding

    00:54 Meet Hanna Jernigan

    01:10 Joy and Holiday Plans

    02:10 Introducing Lee Whitley

    03:23 Lee Whitley's Career Journey

    06:44 The Hummingbird Effect in Recruiting

    09:00 Building Elite Teams

    20:21 Unexpected Outcomes and Advice

    23:38 Networking and Consistency

    28:33 The Power of Words and Final Thoughts

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    37 mins
  • In the Fast Lane: Assembling Your Brand's Pit Crew
    Dec 24 2024

    Join Wendy Coulter and marketing strategist Hanna Jernigan as they discuss the concept of the Hummingbird Effect, where small innovations in branding can yield big results. The episode features an in-depth interview with Sherry Mitchell from Atticus, who shares her journey in marketing, her experiences with branding, and how seemingly minor changes can lead to significant outcomes. Discover insights on team dynamics, strategic planning, and innovative approaches to annual meetings and trade shows. Learn how Sherry's background in big agencies and her current role in agriculture have shaped her strategies for impactful marketing, showcasing a real-world example of the Hummingbird Effect in action.

    00:00 Introduction to Branding Power

    00:53 Meet the Team: Wendy and Hanna

    01:32 Special Guest: Sherry Mitchell

    03:10 The Hummingbird Effect in Action

    06:02 Sherry's Journey in Marketing

    09:10 The Impact of Small Changes

    13:46 Team Dynamics: NASCAR vs. Indie

    22:57 Navigating Team Dynamics

    24:19 Impact of Annual Meetings

    28:39 Strategic Planning Insights

    29:47 Innovation and Nimbleness in Ag

    34:17 Trade Show Strategies

    41:45 Effective Communication and Collaboration

    48:30 Conclusion and Contact Information

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    50 mins
  • Leveraging LinkedIn: Ruby Garcia's Path to Community Building
    Dec 17 2024

    Join Wendy Coulter and her special guest, leadership coach Ruby Garcia, in this enlightening video as they discuss the essence of branding, the Hummingbird Effect, and the significant impact of using LinkedIn for building a strong community. Ruby shares her journey from being petrified of live video to harnessing it to create deeper connections and expanding her influence and her work as a Leadership Coach for First-Gen Latina Leaders.

    Also, get insights from Ruby on leveraging LinkedIn tools, the importance of storytelling, and the role of innovation and AI in future leadership. Tune in for personal stories, professional advice, and practical strategies for business growth.

    00:00 Introduction to Wendy Coulter and the Power of Branding

    00:54 Meet Hannah Jernigan: Holiday Joy and Personal Reflections

    01:49 Introducing Ruby Garcia: A Joyful Connection

    04:10 Ruby's Journey: Leadership Coaching and Personal Branding

    05:55 The Hummingbird Effect: Small Changes, Big Results

    06:41 LinkedIn Live: Overcoming Fears and Building Community

    15:03 Visibility Challenge: Empowering Latinas on LinkedIn

    23:58 Community vs. Audience: Building Genuine Connections

    31:36 Future Innovations: AI and Leadership

    33:55 Final Thoughts and Contact Information


    Contact info for Ruby
    linkedin.com/in/rubygarcia
    http://www.rubygarcia.com/


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    37 mins
  • Turning Ideas into Influence: Courtney Collins' Marketing Journey
    Dec 3 2024

    Join Wendy Coulter as she dives into the Hummingbird Effect with Courtney Collins from Bobbit Construction. With over 30 years of experience as an agency owner, Wendy, alongside marketing strategist Hannah, hosts this insightful episode where they discuss innovative marketing strategies, overcoming industry challenges, and the transformative power of small changes in marketing. Courtney shares her journey in the construction industry, highlighting the impact of effective social media practices, the power of direct mail, and empowering her marketing team. Learn how seemingly small shifts can lead to big changes in your business and beyond.

    00:00 Introduction and Podcast Launch

    00:54 Meet Courtney Collins

    02:35 Courtney's Background and Career Journey

    06:41 Marketing Strategies in Construction

    14:54 The Hummingbird Effect in Marketing

    23:29 Empowering the Team

    24:34 Boosting Team Morale

    25:45 Engagement and Incentives

    27:17 Innovative Strategies

    30:20 Advice for Newcomers

    33:08 Future Plans and Innovations

    38:25 Leveraging AI and Tools

    41:51 The Hummingbird Effect

    48:01 Final Thoughts and Reflections

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    50 mins
  • Jennifer Best's Best Insights on Transformative Marketing
    Nov 26 2024

    Join Wendy Coulter and Hanna Jernigan as they interview Jennifer Best, Vice President of Marketing at AAE Speakers Bureau, in an episode that delves into the transformative power of seemingly small innovations in branding. Jennifer shares how she drove significant results, including a 28% annual increase in inbound lead generation and the creation of an industry benchmark report that tripled organic brand mentions. Learn about her strategies, challenges, and the valuable lessons she has gained, particularly through the 'Hummingbird Effect,' which explores how minor changes can lead to major successes in brand perception, customer experience, and revenue growth.

    00:00 Introduction to Wendy Coulter and the Hummingbird Effect

    01:05 Meet Jennifer Best: Marketing Success at AAE Speakers Bureau

    02:15 Jennifer's Journey and Fun Facts

    03:53 Innovative Marketing Strategies During the Pandemic

    05:28 The Impact of Thought Leadership and Benchmark Reports

    14:12 Measuring Success and Unexpected Outcomes

    23:13 Advice for Marketers and Embracing Innovation

    29:41 The Role of Technology and Testing in Marketing

    40:50 Conclusion and Contact Information

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    43 mins
  • Is different enough? Ryan Chute talks hummingbird effect
    Nov 19 2024

    Join branding expert Wendy Coulter and marketing strategist Hanna from Hummingbird as they dive into the 'Hummingbird Effect,' a concept where small innovations in branding and marketing can lead to significant results. Special guest Ryan Chute, who leads a consulting agency within the Wizards of Ads™ Group, shares how he has seen the Hummingbird Effect transform businesses, especially in the home services sector. Learn about Ryan's journey, the importance of balancing transactional and relational customers, and how effectively communicating a brand's story is crucial. This episode is filled with practical insights for CEOs and branding leaders looking to boost their company's valuation, culture, and marketing effectiveness.

    00:00 Introduction to Branding and the Hummingbird Effect

    01:03 Meet the Team: Introducing Hannah and Ryan

    02:22 Ryan's Journey: From Family Business to Wizard of Ads

    05:55 The Wizard Academy Experience

    09:42 Marketing Strategies: The Hummingbird Effect in Action

    11:41 Understanding Transactional vs. Relational Customers

    14:59 The Importance of Brand Integrity

    19:40 Premium Pricing in Home Services

    26:13 Impact on Internal Culture

    27:08 Strategic Business Orientation

    27:30 Staying Nimble in a Fast-Paced Environment

    29:04 The Importance of Experimentation

    29:38 Key Performance Indicators (KPIs)

    30:57 Addressing Website Conversion Issues

    33:23 Encouraging Business Leaders to Seek Opportunities

    36:42 The Concept of Frictionless Business

    42:47 The Value of Unique Business Strategies

    49:56 Final Thoughts and Gratitude

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    52 mins