• Mitchel MacNair: Crown Castle - Making Employee Development Strategic

  • Sep 25 2024
  • Length: 44 mins
  • Podcast

Mitchel MacNair: Crown Castle - Making Employee Development Strategic

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  • Summary

  • How do you turn a skeptical organization into a believer in the power of Learning & Development? We interviewed Mitchel MacNair, Director of Talent Development and Learning at Crown Castle to find out. Mitchel takes us on a journey from his unconventional background in nuclear engineering and the Navy to leading transformational change in L&D. He tells us how he reshaped Crown Castle’s learning function by aligning it with business strategy, building credibility through data-driven results, and elevating its impact across the organization.

    You will want to hear this episode if you are interested in...
    • How Mitchel’s background in the Navy prepared him for L&D leadership [4:35]
    • Handling the loss of 50% of the L&D team within Mitchel’s first six months [6:20]
    • How organizational chaos impacts strategic L&D changes at Crown Castle [9:29]
    • Transforming L&D from "order takers" to strategic business partners [10:58]
    • The role of the principal designer in Crown Castle’s L&D success [13:20]
    • Collaborating with other functions to focus on outcomes [15:10]
    • Why obtaining business performance data early is critical for L&D success [18:17]
    • Demonstrating a 192% increase in services sold through L&D programs [23:00]
    • How Crown Castle developed their AI policies [35:10]
    • L&D’s role in Crown Castle's skills strategy and future talent planning [41:00]
    Resources & People Mentioned
    • Is Your Genius at Work by Dick Richards
    • Nick Shackleton-Jones (LinkedIn Thought Leader)
    Connect with Mitchel MacNair
    • Mitchel MacNair on LinkedIn
    Connect With Red Thread Research
    • Website: Red Thread Research
    • On LinkedIn
    • On Facebook
    • On Twitter

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