Game-Changing Retail Leaders, presented by SAP

By: Bonnie D. Graham
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  • Summary

  • Who are the Retail Radicals? Seismic shifts are occurring across all consumer-facing industries as a result of a new consumer culture empowered by technology. And a new breed of leaders is emerging from traditional retailers and brands who understand the “new normal”, and who are making meaningful changes in their organizations to disrupt the status quo. These ‘Retail Radicals’ have the courage, conscience and creativity to champion innovation. They are the change agents who anticipate the future, recognize macro trends, and snap their companies out of being stuck in the past, to rethink business models. They innovate game-changing partnerships, cultural shifts, sustainability strategies and technologies to create new consumer-engagement value propositions. Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our series on how radical change agents are redefining the “new normal” on Game-Changing Retail Leaders, Presented by SAP.
    Bonnie D. Graham
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Economics
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Episodes
  • Encore: 1 Billion Reasons: Fashion Industry Needs to Adapt

    Encore: 1 Billion Reasons: Fashion Industry Needs to Adapt
    Nov 27 2019
    The buzz: “Researchers have recently coined the term 'enclothed cognition' to describe the impact that clothes have on mood and health” (Emily Matchar). No one in a retail store bats an eye if you ask where the Petit or Plus sizes are. But can they direct you to the adaptive clothing racks? Maybe not…yet. Niche and major fashion houses are starting to pay attention to 1B consumers with disabilities who are eager to invest in wardrobes that help them feel included and stylish. The experts speak. Mindy Scheier, Runway of Dreams: “Sometimes I sing and dance around the house in my underwear. Doesn't make me Madonna. Never will!” (Working Girl). Molly Kettle, Zappos Adaptive: “Working hard for something we don’t care about is called stress; working hard for something we love is called passion. (Simon Sinek) .Matt Laukaitis, SAP: “Everyone needs to look around themselves and ask, ‘How can I help? What can I do?” (His Mother). Join us for 1 Billion Reasons: Fashion Industry Needs to Adapt.
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    55 mins
  • Encore: Retail Memorable Moments: Creating the Unexpected for Consumers

    Encore: Retail Memorable Moments: Creating the Unexpected for Consumers
    Oct 16 2019
    The buzz: “Living a meaningful, happy life is about creating, sharing and capturing memories earned through experiences that span the spectrum of life’s opportunities” (eventbrite-s3.s3.amazonaws.com). We love memorable moments like the birth of a child, winning the lottery, and peanut butter in aisle 7. Now as consumers we are rewarding the companies that “get” their needs and desires. Message to retailers: Go past the focus on price and 1-day delivery to transform our same-old buying routine into disruptive, game-changing, memorable moments. The experts speak. Dustin Garis, Garis Innovation: “Life is not the number of days you live, it’s the number of days you remember” (Brian Hertzog). Brian Kilcourse, RSR: “…if we need that extra push over the cliff, you know what we do?…One step louder” (Nigel Tufnel). Matt Laukaitis, SAP: “You will reach your destination though you travel slowly” (Icelandic). Join us for Retail Memorable Moments: Creating the Unexpected for Consumers.
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    56 mins
  • Encore: Mrs. Jones and Her Grocer: Got A Thing Going On?

    Encore: Mrs. Jones and Her Grocer: Got A Thing Going On?
    Oct 9 2019
    The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store battlefields,. Strategically reshape your grocery ecosystem for her. The experts speak Bill Bishop, Co-Founder, Brick Meets Click: “The world wants to be deceived” (Martin Buber). Dave Gruehn, SAP: “Do not try and bend the spoon, that's impossible…try to realize the truth...There is no spoon…it is not the spoon that bends, it is only yourself” (The Matrix). Randy Evins, SAP: “Look mommy, there’s an airplane up in the sky” (Pink Floyd). Join us for Mrs. Jones and Her Grocer: Got A Thing Going On?
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    55 mins

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