Episode Summary

In this episode of the Digital Recruiter Podcast, Clark Wilcox interviews Denise Chaffin, President of Top Source Talent and host of the Talking TA podcast. With over 30 years of experience in recruiting, Denise shares her fascinating journey, from starting in the industry with cold-calling and physical directories to adopting modern AI and automation tools. She reflects on how the core principles of relationship-building in recruiting have remained vital, even as the industry evolves.

Denise highlights the importance of balancing traditional methods with innovative technology. While tools like AI and automation can increase efficiency and reduce administrative burdens, she stresses that recruiting is ultimately a people-focused business. Building authentic relationships with candidates and clients continues to be the cornerstone of successful talent acquisition, regardless of the tools used.

The episode also explores how Denise uses her podcast and LinkedIn presence to connect with others in the industry, gain insights from diverse sectors, and expand her network. She emphasizes the value of staying curious, adapting to change, and embracing new technologies while maintaining the human touch that defines effective recruiting. Her blend of experience, adaptability, and forward-thinking offers valuable lessons for recruiters navigating today’s dynamic talent landscape.

Denise’s Bio

Denise Chaffin is the President of Top Source Talent, LLC, a Phoenix-based minority, woman-owned small business specializing in Talent Acquisition and workforce solutions. With over 30 years of experience, Denise is a subject matter expert in recruitment strategies, DEI, and employee retention for domestic and global companies. In 2023, she launched the Talking TA podcast, featuring thought leaders in HR and talent acquisition. An Arizona native and ASU magna cum laude graduate, Denise is dedicated to community outreach and supporting impactful initiatives.

You can find Denise on LinkedIn or check out https://topsourcetalentllc.com/podcast/ Get the best and most current digital recruiting insights, tips, and strategies every Sunday—straight to your inbox, for free: https://www.digitalrecruiter.io/drnewsletter

For more information about Digital Recruiter, click HERE ---＞ https://linktr.ee/thedigitalrecruiter

Episode Summary

In this episode, Clark Wilcox interviews Julia Arpag, CEO of Aligned Recruitment, about her journey from corporate recruitment to launching her own agency after being laid off during maternity leave. Julia, a mother of four with years of industry experience, shares how she reached $700,000 in revenue within her first year by focusing on revenue-generating activities and embracing a simple, streamlined approach. She initially used Google Sheets for tracking and managing client relationships, enabling her to prioritize growth and efficiency until she could invest in more sophisticated systems.

Julia and Clark discuss her use of LinkedIn content and automation tools, to build her client base. By posting daily and focusing on value for hiring managers, Julia established herself as a trusted expert. For Julia, authenticity and relationship-building are essential to sustainable growth, driving client loyalty and strong, consistent revenue.

Beyond her business strategies, Julia highlights her guiding principles, including her faith and commitment to family, which anchor her decisions and future aspirations. As a foster parent, she dreams of one day opening a retreat center for foster and adoptive families. Julia’s story illustrates a successful, values-driven approach to entrepreneurship, offering inspiration to those looking to build a purpose-led business.

Julia’s Bio

Living the dream!

By day, she hires top talent for her clients and leads the greatest team on the planet at Aligned Recruitment.

By night, she spends time with her delightful family, including her biological kids, foster kids, and her awesome husband.

She loves what she does, especially partnering with high-growth tech companies. She doesn't hire just to check boxes and fill roles; she hires to build A-player teams and drive peak company performance.

She's a Christian, a mom, a wife, and a passionate advocate for her clients and candidates.

You can find Julia on LinkedIn or check out https://www.alignedrecruitment.com/ Get the best and most current digital recruiting insights, tips, and strategies every Sunday—straight to your inbox, for free: https://www.digitalrecruiter.io/drnewsletter

For more information about Digital Recruiter, click HERE ---＞ https://linktr.ee/thedigitalrecruiter

Episode Summary

In this episode, Clark Wilcox interviews Amy Yackowski, founder of Painted Porch Strategies, to explore change readiness, particularly in high-stakes organizational transformations. Amy, with over 20 years in HR, staffing, and tech implementation, shares her insights on “Phase Zero,” a concept she champions to help organizations prepare for complex change initiatives. She explains that many projects miss their potential by neglecting this readiness phase, which involves aligning leadership and teams on shared goals and ensuring each member is prepared to adapt to new systems or practices. Amy and Clark discuss the parallels between preparing for change in organizations and the intense pre-game training athletes undergo. For Amy, effective change readiness means cultivating an environment where leaders, teams, and individuals are trained not only in the mechanics of a new process but also in collaborative problem-solving and communication skills. She highlights the importance of fostering trust and healthy conflict within teams, pointing out that these elements are critical for making well-informed decisions and achieving sustainable transformation. The episode also covers common pitfalls, like the urgency that can drive teams to skip essential groundwork. Amy emphasizes that short-cutting Phase Zero leads to failures like prolonged timelines, budget overruns, and resistance among team members. Her approach at Painted Porch Strategies is built on helping organizations confront these underlying challenges, guiding them to establish strong foundations before embarking on major projects, so they can confidently navigate change and achieve meaningful progress.

Amy’s Bio

You can call me Amy Yack; my friends do. I’ve spent the last 19+ years (some would argue since pre-school) seeking out and partnering with others to design programs that connect people and systems to a clear purpose, strategic vision, and noble mission. Through challenging business as usual, we can navigate the sea of change and build amazing teams, focused on contribution, service, and connection.

You can find Amy on LinkedIn or check out https://www.paintedporchstrategies.com/amy Get the best and most current digital recruiting insights, tips, and strategies every Sunday—straight to your inbox, for free: https://www.digitalrecruiter.io/drnewsletter

For more information about Digital Recruiter, click HERE ---＞ https://linktr.ee/thedigitalrecruiter