Episode Summary

In this episode of the Digital Recruiter Podcast, Clark Wilcox interviews Denise Chaffin, President of Top Source Talent and host of the Talking TA podcast. With over 30 years of experience in recruiting, Denise shares her fascinating journey, from starting in the industry with cold-calling and physical directories to adopting modern AI and automation tools. She reflects on how the core principles of relationship-building in recruiting have remained vital, even as the industry evolves.

Denise highlights the importance of balancing traditional methods with innovative technology. While tools like AI and automation can increase efficiency and reduce administrative burdens, she stresses that recruiting is ultimately a people-focused business. Building authentic relationships with candidates and clients continues to be the cornerstone of successful talent acquisition, regardless of the tools used.

The episode also explores how Denise uses her podcast and LinkedIn presence to connect with others in the industry, gain insights from diverse sectors, and expand her network. She emphasizes the value of staying curious, adapting to change, and embracing new technologies while maintaining the human touch that defines effective recruiting. Her blend of experience, adaptability, and forward-thinking offers valuable lessons for recruiters navigating today’s dynamic talent landscape.

Denise’s Bio

Denise Chaffin is the President of Top Source Talent, LLC, a Phoenix-based minority, woman-owned small business specializing in Talent Acquisition and workforce solutions. With over 30 years of experience, Denise is a subject matter expert in recruitment strategies, DEI, and employee retention for domestic and global companies. In 2023, she launched the Talking TA podcast, featuring thought leaders in HR and talent acquisition. An Arizona native and ASU magna cum laude graduate, Denise is dedicated to community outreach and supporting impactful initiatives.

You can find Denise on LinkedIn or check out https://topsourcetalentllc.com/podcast/ Get the best and most current digital recruiting insights, tips, and strategies every Sunday—straight to your inbox, for free: https://www.digitalrecruiter.io/drnewsletter

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