• AI and the Future of Healthcare Experience

  • Aug 10 2024
  • Length: 17 mins
  • Podcast

AI and the Future of Healthcare Experience

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    Join us live from CCW Vegas on "CX in the Wild" with Colin Crowley, a seasoned customer experience leader now with Maven Clinic. Colin shares his journey through fintech, food tech, and virtual healthcare. He discusses the transformative role of AI in enhancing patient care, quality assurance, and real-time data handling.

    Discover how innovative technologies are reshaping healthcare, balancing efficiency with compassionate care. Colin also highlights the importance of community-building and peer learning in implementing new technologies. He provides insights into the evolving customer experience landscape, emphasizing the potential of video and telephony in future CX strategies.

    Tune in for a deep dive into the intersection of healthcare and technology, and learn how these advancements set the stage for the future of customer experience.

    Colin Crowley on LinkedIn: linkedin.com/in/colin-s-crowley

    Learn more about Colin's work at their website: https://www.mavenclinic.com/

    Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi

    Learn a better way to outsource: https://www.op360.com/
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