Customer Success

Product list
    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 54 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Regular price: £14.99 or 1 Credit

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    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 24-03-20
    • Language: English
    • 4.5 out of 5 stars 14 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: £12.99 or 1 Credit

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    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 11-05-21
    • Language: English
    • 4.5 out of 5 stars 23 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: £12.99 or 1 Credit

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    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 06-12-21
    • Language: English
    • 5 out of 5 stars 4 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Regular price: £12.99 or 1 Credit

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    • Turn Any Sale into Lifelong Loyalty in 100 Days
    • By: Joey Coleman
    • Narrated by: Joey Coleman
    • Length: 9 hrs and 28 mins
    • Release date: 03-04-18
    • Language: English
    • 4.5 out of 5 stars 82 ratings
    • Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    • Clarify Your Message So Customers Will Listen
    • By: Donald Miller
    • Narrated by: Donald Miller
    • Length: 4 hrs and 56 mins
    • Release date: 10-10-17
    • Language: English
    • 5 out of 5 stars 1,158 ratings
    • Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

    Regular price: £7.99 or 1 Credit

    Sale price: £7.99 or 1 Credit

  • Regular price: £6.99 or 1 Credit

    Sale price: £6.99 or 1 Credit

    • The Brian Tracy Success Library
    • By: Brian Tracy
    • Narrated by: Brian Tracy
    • Length: 2 hrs and 1 min
    • Release date: 04-10-13
    • Language: English
    • 4.5 out of 5 stars 32 ratings
    • Negotiation is an essential element of almost all of our interactions - personally and professionally....

    Regular price: £8.99 or 1 Credit

    Sale price: £8.99 or 1 Credit

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 31-07-20
    • Language: English
    • 3 out of 5 stars 2 ratings
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Regular price: £15.99 or 1 Credit

    Sale price: £15.99 or 1 Credit

    • How to Seduce and Persuade Customers with Only Your Words
    • By: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 01-12-20
    • Language: English
    • 4.5 out of 5 stars 9 ratings
    • Discover the secrets of written persuasion....

    Regular price: £12.99 or 1 Credit

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    • The Way Your Customers Want to Buy
    • By: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 12-11-19
    • Language: English
    • 4 out of 5 stars 3 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Regular price: £12.99 or 1 Credit

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    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 09-07-24
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    • How to Win Customers by Keeping Your Promises
    • By: Jeff Toister
    • Narrated by: Jeff Toister
    • Length: 5 hrs and 2 mins
    • Release date: 09-07-24
    • Language: English
    • Not rated yet
    • What if you could guarantee your customers an amazing experience, and then deliver on that promise every time? The Guaranteed Customer Experience is a step-by-step guide to earning customer-driven growth.

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    • Your 100-Day Plan to Build Lifelong Relationships and Revenue
    • By: Andrew Sobel
    • Narrated by: Steve Menasche
    • Length: 7 hrs and 39 mins
    • Release date: 12-05-20
    • Language: English
    • 3.5 out of 5 stars 5 ratings
    • Andrew Sobel offers a proven, 100-day plan for conquering 14 tough client development challenges and growing your client base. He's encapsulated 25 years of unique research into a practical road map for winning more new clients and growing your existing relationships....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    • How Irresistible Leaders Attract Employees, Customers, and Profits
    • By: Roberta Chinsky Matuson
    • Narrated by: Roberta Chinsky Matuson
    • Length: 6 hrs and 48 mins
    • Release date: 03-05-17
    • Language: English
    • 4.5 out of 5 stars 3 ratings
    • Employees don't work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay....

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • By: Jay Goncalves, Ben McLellan
    • Narrated by: Ben McLellan
    • Length: 5 hrs and 28 mins
    • Release date: 06-02-23
    • Language: English
    • Not rated yet
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    • 12 Simple Steps for Selling More Than You Ever Thought Possible
    • By: Brian Tracy, Michael Tracy
    • Narrated by: Brian Tracy, Michael Tracy
    • Length: 7 hrs and 6 mins
    • Release date: 10-12-13
    • Language: English
    • 4.5 out of 5 stars 17 ratings
    • Unlimited Sales Success is loaded with eye-opening facts and exercises, peppered with stories of great selling techniques in action, and organized into a use-it-now approach....

    Regular price: £17.99 or 1 Credit

    Sale price: £17.99 or 1 Credit

    • How to Achieve Customer Success and Create Exceptional CX
    • By: Isabella Villani
    • Narrated by: Jonathan Yen
    • Length: 9 hrs and 4 mins
    • Release date: 09-04-19
    • Language: English
    • 2 out of 5 stars 1 rating
    • Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    • How the Quiet and Shy Can Outsell Anyone
    • By: Matthew Pollard
    • Narrated by: Jamie Jackson
    • Length: 4 hrs and 57 mins
    • Release date: 04-01-18
    • Language: English
    • 4.5 out of 5 stars 36 ratings
    • Sales is a skill anyone can learn and master - and introverts are especially good at it once they learn how to leverage their natural strengths....

    Regular price: £17.99 or 1 Credit

    Sale price: £17.99 or 1 Credit

  • Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit