Customer Service
1 - 20 of 160 results-
-
They Ask, You Answer
- A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer, Revised & Updated
- By: Marcus Sheridan
- Narrated by: Marcus Sheridan
- Length: 9 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
In today's digital age, the traditional sales funnel-marketing at the top, sales in the middle, customer service at the bottom - is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems their buyers have....
-
-
Brilliant book, read with passion
- By David Bain on 09-05-20
-
They Ask, You Answer
- A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer, Revised & Updated
- Narrated by: Marcus Sheridan
- Length: 9 hrs and 32 mins
- Release date: 24-12-19
- Language: English
-
In today's digital age, the traditional sales funnel-marketing at the top, sales in the middle, customer service at the bottom - is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems their buyers have....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
-
-
-
The Lean Product Playbook
- How to Innovate with Minimum Viable Products and Rapid Customer Feedback
- By: Dan Olsen
- Narrated by: Walter Dixon
- Length: 9 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
The missing manual on how to apply Lean Startup to build products that customers love....
-
-
Great book for PMs and startup founders
- By Sofia on 15-05-17
-
The Lean Product Playbook
- How to Innovate with Minimum Viable Products and Rapid Customer Feedback
- Narrated by: Walter Dixon
- Length: 9 hrs and 54 mins
- Release date: 19-05-16
- Language: English
- The missing manual on how to apply Lean Startup to build products that customers love....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £15.99 or 1 Credit
Sale price: £15.99 or 1 Credit
-
-
-
Lean Six Sigma: A Beginner’s Step-by-Step Guide to Implementing Six Sigma Methodology to an Enterprise and Manufacturing Process
- Lean Guides for Scrum, Kanban, Sprint, DSDM XP & Crystal, Book 5
- By: Jeffrey Ries
- Narrated by: Sam Slydell
- Length: 1 hr and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business....
-
-
this audiobook is the best audiobook of this topic
- By Stella Trigg on 21-12-19
-
Lean Six Sigma: A Beginner’s Step-by-Step Guide to Implementing Six Sigma Methodology to an Enterprise and Manufacturing Process
- Lean Guides for Scrum, Kanban, Sprint, DSDM XP & Crystal, Book 5
- Narrated by: Sam Slydell
- Series: Lean Guides for Scrum, Kanban, Sprint, DSDM XP & Crystal, Book 5
- Length: 1 hr and 15 mins
- Release date: 04-12-18
- Language: English
-
Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £6.99 or 1 Credit
Sale price: £6.99 or 1 Credit
-
-
-
Marketing 6.0
- The Future Is Immersive
- By: Philip Kotler, Hermawan Kartajaya, Iwan Setiawan
- Narrated by: Graham Rowat
- Length: 5 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Marketing 6.0, the celebrated promoter of the "Four P's of Marketing," Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world....
-
Marketing 6.0
- The Future Is Immersive
- Narrated by: Graham Rowat
- Length: 5 hrs and 40 mins
- Release date: 19-12-23
- Language: English
-
In Marketing 6.0, the celebrated promoter of the "Four P's of Marketing," Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
-
-
-
Killing Marketing
- How Innovative Businesses Are Turning Marketing Cost into Profit
- By: Joe Pulizzi, Robert Rose
- Narrated by: Joe Pulizzi, Robert Rose
- Length: 5 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Killing your current marketing structure may be the only way to save it....
-
Killing Marketing
- How Innovative Businesses Are Turning Marketing Cost into Profit
- Narrated by: Joe Pulizzi, Robert Rose
- Length: 5 hrs and 45 mins
- Release date: 05-09-17
- Language: English
- Killing your current marketing structure may be the only way to save it....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £14.99 or 1 Credit
Sale price: £14.99 or 1 Credit
-
-
-
Shift
- Transform Motion into Progress in Business
- By: Richard Lees, Azlan Raj
- Narrated by: Jonathan Johns
- Length: 6 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Shift: Transform Motion into Progress in Business, chief strategy and marketing officers at Merkle and Dentsu offer business leaders a practical and coherent approach to creating the exceptional customer experience that would set their business apart from the competition....
-
Shift
- Transform Motion into Progress in Business
- Narrated by: Jonathan Johns
- Length: 6 hrs and 46 mins
- Release date: 29-03-22
- Language: English
-
In Shift: Transform Motion into Progress in Business, chief strategy and marketing officers at Merkle and Dentsu offer business leaders a practical and coherent approach to creating the exceptional customer experience that would set their business apart from the competition....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
-
-
-
Dropshipping E-commerce in 2019
- The Must Have Practical Guide to Make Money Online With Shopify, Amazon FBA, Retail Arbitrage, Affiliate Marketing, Social Media and Other Passive Income Ideas
- By: Chris McDonald
- Narrated by: Curtis Wright
- Length: 3 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
This audiobook has the goal to teach you how to make money online and set up a successful dropshipping business in the right way with a step-by-step approach. We'll cover every single step in a specific and comprehensive way....
-
Dropshipping E-commerce in 2019
- The Must Have Practical Guide to Make Money Online With Shopify, Amazon FBA, Retail Arbitrage, Affiliate Marketing, Social Media and Other Passive Income Ideas
- Narrated by: Curtis Wright
- Length: 3 hrs and 2 mins
- Release date: 01-06-19
- Language: English
-
This audiobook has the goal to teach you how to make money online and set up a successful dropshipping business in the right way with a step-by-step approach. We'll cover every single step in a specific and comprehensive way....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £11.99 or 1 Credit
Sale price: £11.99 or 1 Credit
-
-
-
The Experience Business
- Why Price-Focused Businesses Fail and What Winners Do Instead
- By: James Sinclair
- Narrated by: James Sinclair
- Length: 3 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get...
-
-
Worth every minute!!
- By L. Bungay on 20-09-19
-
The Experience Business
- Why Price-Focused Businesses Fail and What Winners Do Instead
- Narrated by: James Sinclair
- Length: 3 hrs and 6 mins
- Release date: 24-02-21
- Language: English
-
How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get...
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £10.99 or 1 Credit
Sale price: £10.99 or 1 Credit
-
-
-
The Product Book
- How to Become a Great Product Manager
- By: Product School, Carlos González de Villaumbrosia, Josh Anon
- Narrated by: Russell Newton
- Length: 9 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
"No one asked you to show up." Every experienced product manager has heard some version of those words at some point in their career. Think about a company. Engineers build the product....
-
-
Liked it but too short
- By roy lachica on 01-09-21
-
The Product Book
- How to Become a Great Product Manager
- Narrated by: Russell Newton
- Length: 9 hrs and 8 mins
- Release date: 30-01-19
- Language: English
-
"No one asked you to show up." Every experienced product manager has heard some version of those words at some point in their career. Think about a company. Engineers build the product....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £14.99 or 1 Credit
Sale price: £14.99 or 1 Credit
-
-
-
Predictive Marketing
- Easy Ways Every Marketer Can Use Customer Analytics and Big Data
- By: Omer Artun, Dominique Levin PhD
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 44 mins
- Unabridged
-
Overall
-
Performance
-
Story
Predictive Marketing is a predictive analytics primer for organizations large and small....
-
-
Speaker :(
- By Amazon Customer on 02-07-17
-
Predictive Marketing
- Easy Ways Every Marketer Can Use Customer Analytics and Big Data
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 44 mins
- Release date: 13-06-17
- Language: English
- Predictive Marketing is a predictive analytics primer for organizations large and small....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £14.99 or 1 Credit
Sale price: £14.99 or 1 Credit
-
-
-
Marketing for Dummies, 6th Edition
- By: Jeanette McMurtry MBA
- Narrated by: Gina Marie Davies
- Length: 16 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a post-pandemic, up or down economy, it's harder than ever to meet highly complex and ever-changing customer expectations. The top-selling Marketing For Dummies covers basics like sales strategy, channel selection and development, pricing, and advertising....
-
Marketing for Dummies, 6th Edition
- Narrated by: Gina Marie Davies
- Length: 16 hrs and 41 mins
- Release date: 20-12-22
- Language: English
-
In a post-pandemic, up or down economy, it's harder than ever to meet highly complex and ever-changing customer expectations. The top-selling Marketing For Dummies covers basics like sales strategy, channel selection and development, pricing, and advertising....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £16.99 or 1 Credit
Sale price: £16.99 or 1 Credit
-
-
-
The Agenda
- What Every Business Must Do to Dominate the Decade
- By: Michael Hammer
- Narrated by: Michael Hammer
- Length: 6 hrs and 2 mins
- Abridged
-
Overall
-
Performance
-
Story
The Agenda teaches the ideas and techniques that any company—large or small, service firm or manufacturer—can use to out-execute and out-innovate its competitors....
-
The Agenda
- What Every Business Must Do to Dominate the Decade
- Narrated by: Michael Hammer
- Length: 6 hrs and 2 mins
- Release date: 05-10-01
- Language: English
-
The Agenda teaches the ideas and techniques that any company—large or small, service firm or manufacturer—can use to out-execute and out-innovate its competitors....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
-
-
-
Scale at Speed
- How to Triple the Size of Your Business and Build a Superstar Team
- By: Felix Velarde
- Narrated by: Roger Davis
- Length: 7 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Scale at Speed gets your business over the hump of doing fine to triple revenue in two years. Unlike other business growth books, this is a how-to guide, matching theory with easily actionable steps....
-
Scale at Speed
- How to Triple the Size of Your Business and Build a Superstar Team
- Narrated by: Roger Davis
- Length: 7 hrs
- Release date: 10-06-21
- Language: English
-
Scale at Speed gets your business over the hump of doing fine to triple revenue in two years. Unlike other business growth books, this is a how-to guide, matching theory with easily actionable steps....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
-
-
-
The Agile Marketer
- Turning Customer Experience into Your Competitive Advantage
- By: Roland Smart
- Narrated by: Don Hagen
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Marketing in the digital era is a whole new game: it's fundamentally about competing on the customer experience....
-
The Agile Marketer
- Turning Customer Experience into Your Competitive Advantage
- Narrated by: Don Hagen
- Length: 6 hrs and 31 mins
- Release date: 10-02-17
- Language: English
- Marketing in the digital era is a whole new game: it's fundamentally about competing on the customer experience....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £14.99 or 1 Credit
Sale price: £14.99 or 1 Credit
-
-
-
Sales Management That Works
- How to Sell in a World That Never Stops Changing
- By: Frank V. Cespedes
- Narrated by: Christopher Grove
- Length: 9 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this practical and research-based guide for sales managers, Harvard Business School professor Frank Cespedes offers essential strategies for thriving in an industry that never stops changing....
-
Sales Management That Works
- How to Sell in a World That Never Stops Changing
- Narrated by: Christopher Grove
- Length: 9 hrs and 37 mins
- Release date: 02-03-21
- Language: English
-
In this practical and research-based guide for sales managers, Harvard Business School professor Frank Cespedes offers essential strategies for thriving in an industry that never stops changing....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
-
-
-
TurboStrategy
- 21 Powerful Ways to Transform Your Business and Boost Your Profits Quickly
- By: Brian Tracy
- Narrated by: Brian Tracy
- Length: 3 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Your business might be humming along fine, or it might be struggling to stay afloat. Either way, you know that your company has a lot more potential than the results show....
-
TurboStrategy
- 21 Powerful Ways to Transform Your Business and Boost Your Profits Quickly
- Narrated by: Brian Tracy
- Length: 3 hrs and 40 mins
- Release date: 18-12-09
- Language: English
- Your business might be humming along fine, or it might be struggling to stay afloat. Either way, you know that your company has a lot more potential than the results show....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £15.99 or 1 Credit
Sale price: £15.99 or 1 Credit
-
-
-
The ChatGPT Advantage
- Transform Your Business with Artificial Intelligence
- By: Diana Sterling
- Narrated by: Vicky David
- Length: 12 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
Introducing the definitive guide to AI business transformation, The ChatGPT Advantage: Transform Your Business with Artificial Intelligence. This exclusive guide is more than audiobook—it's your ultimate roadmap to the AI-driven future of business....
-
-
an extended brochure, waste of time
- By IJ on 28-01-24
-
The ChatGPT Advantage
- Transform Your Business with Artificial Intelligence
- Narrated by: Vicky David
- Length: 12 hrs and 33 mins
- Release date: 08-09-23
- Language: English
-
Introducing the definitive guide to AI business transformation, The ChatGPT Advantage: Transform Your Business with Artificial Intelligence. This exclusive guide is more than audiobook—it's your ultimate roadmap to the AI-driven future of business....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £18.99 or 1 Credit
Sale price: £18.99 or 1 Credit
-
-
-
Build It
- The Rebel Playbook for World-Class Employee Engagement
- By: Glenn Elliott, Debra Corey
- Narrated by: Liam Gerrard
- Length: 6 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service, and, hands-down, beat the competition....
-
-
It’s boring
- By Olivia04 on 11-09-24
-
Build It
- The Rebel Playbook for World-Class Employee Engagement
- Narrated by: Liam Gerrard
- Length: 6 hrs and 46 mins
- Release date: 30-04-19
- Language: English
-
Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service, and, hands-down, beat the competition....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
-
-
-
Zero to Sold
- How to Start, Run, and Sell a Bootstrapped Business
- By: Arvid Kahl
- Narrated by: Derek Botten
- Length: 10 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
Zero to Sold is a comprehensive and actionable guide through the four stages of a bootstrapped business: Preparation, Survival, Stability, and Growth....
-
-
very enjoyable!
- By Lewis on 18-10-23
-
Zero to Sold
- How to Start, Run, and Sell a Bootstrapped Business
- Narrated by: Derek Botten
- Length: 10 hrs and 48 mins
- Release date: 06-03-21
- Language: English
-
Zero to Sold is a comprehensive and actionable guide through the four stages of a bootstrapped business: Preparation, Survival, Stability, and Growth....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £18.99 or 1 Credit
Sale price: £18.99 or 1 Credit
-
-
-
Data-Driven Marketing
- The 15 Metrics Everyone in Marketing Should Know
- By: Mark Jeffery
- Narrated by: Jim Meskemin
- Length: 9 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
How organizations can deliver significant performance gains through strategic investment in marketing....
-
-
Can’t find excel docs
- By Anonymous User on 18-11-21
-
Data-Driven Marketing
- The 15 Metrics Everyone in Marketing Should Know
- Narrated by: Jim Meskemin
- Length: 9 hrs and 35 mins
- Release date: 09-07-20
- Language: English
-
How organizations can deliver significant performance gains through strategic investment in marketing....
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £14.99 or 1 Credit
Sale price: £14.99 or 1 Credit
-