Customer Service

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Product list
  • Inspired cover art

    • Inspired

    • How to Create Tech Products Customers Love, Second Edition
    • By: Marty Cagan
    • Narrated by: Marty Cagan
    • Length: 7 hrs and 45 mins
    • Release date: 20-03-18
    • Language: English
    • 4.5 out of 5 stars 748 ratings
    • How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....

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  • Just Listen cover art

    • Just Listen

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 21-04-20
    • Language: English
    • 4.5 out of 5 stars 59 ratings

    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

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  • What Your Customer Wants and Can’t Tell You cover art

    • What Your Customer Wants and Can’t Tell You

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 11-05-21
    • Language: English
    • 4.5 out of 5 stars 23 ratings

    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

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  • Sense & Respond cover art

    • Sense & Respond

    • How Successful Organizations Listen to Customers and Create New Products Continuously
    • By: Jeff Gothelf, Josh Seiden
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 19 mins
    • Release date: 10-12-19
    • Language: English
    • 4.5 out of 5 stars 21 ratings

    • We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously....

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  • New Sales. Simplified. cover art

    • New Sales. Simplified.

    • The Essential Handbook for Prospecting and New Business Development
    • By: Mike Weinberg
    • Narrated by: Mike Weinberg
    • Length: 8 hrs and 1 min
    • Release date: 25-08-20
    • Language: English
    • 4.5 out of 5 stars 39 ratings

    • No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals....

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  • Getting Naked cover art

    • Getting Naked

    • A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
    • By: Patrick Lencioni
    • Narrated by: Dan Woren
    • Length: 4 hrs and 17 mins
    • Release date: 23-02-10
    • Language: English
    • 5 out of 5 stars 178 ratings
    • This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge....

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  • LinkedIn the Sandler Way cover art

    • LinkedIn the Sandler Way

    • 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
    • By: Sandler Systems Inc.
    • Narrated by: Sean Pratt
    • Length: 1 hr and 54 mins
    • Release date: 01-12-17
    • Language: English
    • 4.5 out of 5 stars 7 ratings
    • Social selling is easier than you think. LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices....

    Regular price: £9.99 or 1 Credit

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  • How to Become a Rainmaker cover art

    • How to Become a Rainmaker

    • The Rules for Getting and Keeping Customers and Clients
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 8 mins
    • Release date: 06-06-00
    • Language: English
    • 4 out of 5 stars 55 ratings
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

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  • The Thank You Economy cover art

    • The Thank You Economy

    • By: Gary Vaynerchuk
    • Narrated by: Gary Vaynerchuk
    • Length: 5 hrs and 41 mins
    • Release date: 28-06-11
    • Language: English
    • 4.5 out of 5 stars 401 ratings
    • If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....

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  • Unlimited Sales Success cover art

    • Unlimited Sales Success

    • 12 Simple Steps for Selling More Than You Ever Thought Possible
    • By: Brian Tracy, Michael Tracy
    • Narrated by: Brian Tracy, Michael Tracy
    • Length: 7 hrs and 6 mins
    • Release date: 10-12-13
    • Language: English
    • 4.5 out of 5 stars 17 ratings
    • Unlimited Sales Success is loaded with eye-opening facts and exercises, peppered with stories of great selling techniques in action, and organized into a use-it-now approach....

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  • The Membership Economy cover art

    • The Membership Economy

    • Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
    • By: Robbie Kellman Baxter
    • Narrated by: Tom Pile
    • Length: 8 hrs and 12 mins
    • Release date: 19-04-16
    • Language: English
    • 4 out of 5 stars 170 ratings
    • If you've ever used ZipCar, Amazon Prime, Spotify, NetFlix, Groupon, Weight Watchers, SurveyMonkey, United Mileage Plus, Pinterest, or Twitter, you are part of The Membership Economy....

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  • Augmented and Virtual Reality cover art

    • Augmented and Virtual Reality

    • Unlocking Business Potential for Entrepreneurs (Empowering Small Businesses)
    • By: Kimberly Burk Cordova
    • Narrated by: Hannah Stone
    • Length: 3 hrs and 42 mins
    • Release date: 17-07-24
    • Language: English
    • 5 out of 5 stars 15 ratings

    • Discover how to leverage cutting-edge AR and VR technologies to transform your small business!

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  • The Introvert's Edge cover art

    • The Introvert's Edge

    • How the Quiet and Shy Can Outsell Anyone
    • By: Matthew Pollard
    • Narrated by: Jamie Jackson
    • Length: 4 hrs and 57 mins
    • Release date: 04-01-18
    • Language: English
    • 4.5 out of 5 stars 36 ratings
    • Sales is a skill anyone can learn and master - and introverts are especially good at it once they learn how to leverage their natural strengths....

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  • The Customer Rules cover art

    • The Customer Rules

    • The 39 Essential Rules for Delivering Sensational Service
    • By: Lee Cockerell
    • Narrated by: Lee Cockerell
    • Length: 3 hrs and 59 mins
    • Release date: 05-03-13
    • Language: English
    • 4.5 out of 5 stars 46 ratings
    • The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence....

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  • The Effortless Experience cover art

    • The Effortless Experience

    • Conquering the New Battleground for Customer Loyalty
    • By: Matthew Dixon, Nick Toman, Rick DeLisi
    • Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
    • Length: 6 hrs and 37 mins
    • Release date: 03-03-20
    • Language: English
    • 4 out of 5 stars 15 ratings

    • In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....

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  • The Power of Value Selling cover art

    • The Power of Value Selling

    • The Gold Standard to Drive Revenue and Create Customers for Life
    • By: Julie Thomas
    • Narrated by: Wendy Tremont King
    • Length: 7 hrs and 55 mins
    • Release date: 31-10-23
    • Language: English
    • Not rated yet

    • Sought-after trainer and sales leader Julie Thomas delivers an exciting new take on buyer-centric selling to modern buyers....

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  • Customer Experience for Dummies cover art

    • Customer Experience for Dummies

    • By: Roy Barnes, Bob Kelleher
    • Narrated by: Stephen R. Thorne
    • Length: 11 hrs and 6 mins
    • Release date: 30-06-20
    • Language: English
    • 4 out of 5 stars 1 rating

    • Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises....

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  • The Toxic Client cover art

    • The Toxic Client

    • Knowing and Avoiding Problem Customers
    • By: Garrett Sutton
    • Narrated by: Garrett Sutton
    • Length: 5 hrs and 17 mins
    • Release date: 26-07-16
    • Language: English
    • 5 out of 5 stars 1 rating
    • Not every client is a good client! In that first flush of life as business owners, we often say yes to anyone who wants to hire us. We think the most important thing is establishing a client base....

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  • Delivering Massive Value cover art

    • Delivering Massive Value

    • The Financial Advisor's Guide to a Highly Profitable, Hyper-Efficient Practice
    • By: Matthew Jarvis
    • Narrated by: Matthew Jarvis
    • Length: 9 hrs and 6 mins
    • Release date: 27-09-21
    • Language: English
    • 4.5 out of 5 stars 7 ratings

    • Finally, a book that offers not just ideas but proven strategies for transforming any financial practice into a highly effective value-delivering machine....

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  • Developing Customer Services in the Black-Owned Business cover art

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