Customer Service

1 - 20 of 467 results
Product list
  • Inspired cover art

    • Inspired

    • How to Create Tech Products Customers Love, Second Edition
    • By: Marty Cagan
    • Narrated by: Marty Cagan
    • Length: 7 hrs and 45 mins
    • Release date: 20-03-18
    • Language: English
    • 4.5 out of 5 stars 749 ratings
    • How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    Try for £0.00
  • Just Listen cover art

    • Just Listen

    • Discover the Secret to Getting Through to Absolutely Anyone
    • By: Mark Goulston MD
    • Narrated by: Arthur Morey
    • Length: 7 hrs and 53 mins
    • Release date: 21-04-20
    • Language: English
    • 4.5 out of 5 stars 61 ratings

    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • The JOLT Effect cover art

    • The JOLT Effect

    • How High Performers Overcome Customer Indecision
    • By: Matthew Dixon, Ted McKenna
    • Narrated by: Matthew Dixon, Ted McKenna
    • Length: 5 hrs and 47 mins
    • Release date: 20-09-22
    • Language: English
    • 4.5 out of 5 stars 15 ratings

    • In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • Empathy in Action cover art

    • Empathy in Action

    • How to Deliver Great Customer Experiences at Scale
    • By: Tony Bates, Dr. Natalie Petouhoff
    • Narrated by: Jennifer Jill Araya
    • Length: 9 hrs and 53 mins
    • Release date: 25-08-23
    • Language: English
    • Not rated yet

    • A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale....

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    Try for £0.00
  • The Thank You Economy cover art

    • The Thank You Economy

    • By: Gary Vaynerchuk
    • Narrated by: Gary Vaynerchuk
    • Length: 5 hrs and 41 mins
    • Release date: 28-06-11
    • Language: English
    • 4.5 out of 5 stars 401 ratings
    • If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • Little Red Book of Sales Answers cover art

    • Little Red Book of Sales Answers

    • 99.5 Real Life Answers that Make Sense, Sales, and Money
    • By: Jeffrey Gitomer
    • Narrated by: Jeffrey Gitomer
    • Length: 4 hrs and 36 mins
    • Release date: 23-02-09
    • Language: English
    • 4.5 out of 5 stars 3 ratings
    • Salespeople need answers, fast! Now, one book brings together all the proven, tested, instant answers they'll ever want: Little Red Book of Sales Answers....

    Regular price: £7.99 or 1 Credit

    Sale price: £7.99 or 1 Credit

    Try for £0.00
  • How to Become a Rainmaker cover art

    • How to Become a Rainmaker

    • The Rules for Getting and Keeping Customers and Clients
    • By: Jeffrey J. Fox
    • Narrated by: Jeffrey J. Fox
    • Length: 2 hrs and 8 mins
    • Release date: 06-06-00
    • Language: English
    • 4 out of 5 stars 55 ratings
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

    Regular price: £7.99 or 1 Credit

    Sale price: £7.99 or 1 Credit

    Try for £0.00
  • The New Gold Standard cover art

    • The New Gold Standard

    • 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    • By: Joseph A. Michelli
    • Narrated by: Joseph A. Michelli, Tom Parks
    • Length: 8 hrs and 12 mins
    • Release date: 16-12-14
    • Language: English
    • 4.5 out of 5 stars 22 ratings
    • The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....

    Regular price: £18.99 or 1 Credit

    Sale price: £18.99 or 1 Credit

    Try for £0.00
  • The Introvert's Edge cover art

    • The Introvert's Edge

    • How the Quiet and Shy Can Outsell Anyone
    • By: Matthew Pollard
    • Narrated by: Jamie Jackson
    • Length: 4 hrs and 57 mins
    • Release date: 04-01-18
    • Language: English
    • 4.5 out of 5 stars 37 ratings
    • Sales is a skill anyone can learn and master - and introverts are especially good at it once they learn how to leverage their natural strengths....

    Regular price: £17.99 or 1 Credit

    Sale price: £17.99 or 1 Credit

    Try for £0.00
  • Getting Naked cover art

    • Getting Naked

    • A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
    • By: Patrick Lencioni
    • Narrated by: Dan Woren
    • Length: 4 hrs and 17 mins
    • Release date: 23-02-10
    • Language: English
    • 5 out of 5 stars 180 ratings
    • This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge....

    Regular price: £7.99 or 1 Credit

    Sale price: £7.99 or 1 Credit

    Try for £0.00
  • Never Lose a Customer Again cover art

    • Never Lose a Customer Again

    • Turn Any Sale into Lifelong Loyalty in 100 Days
    • By: Joey Coleman
    • Narrated by: Joey Coleman
    • Length: 9 hrs and 28 mins
    • Release date: 03-04-18
    • Language: English
    • 4.5 out of 5 stars 83 ratings

    • Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • Fans First cover art

    • Fans First

    • Change the Game, Break the Rules & Create an Unforgettable Experience
    • By: Jesse Cole
    • Narrated by: Jesse Cole
    • Length: 5 hrs and 32 mins
    • Release date: 23-12-22
    • Language: English
    • 5 out of 5 stars 2 ratings

    • Packed with behind-the-peel stories, hard-earned lessons, and a few other surprises, Fans First teaches you how to stand out in your marketplace, drive explosive growth, and inspire fanatical loyalty....

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    Try for £0.00
  • Personalized cover art

    • Personalized

    • Customer Strategy in the Age of AI
    • By: Mark Abraham, David C. Edelman
    • Narrated by: Christopher Douyard
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-24
    • Language: English
    • Not rated yet

    • Consumers want personalized experiences, but few companies are rising to the challenge. To be done effectively, personalization must be a critical element of an organization's strategy.

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • The Customer Rules cover art

    • The Customer Rules

    • The 39 Essential Rules for Delivering Sensational Service
    • By: Lee Cockerell
    • Narrated by: Lee Cockerell
    • Length: 3 hrs and 59 mins
    • Release date: 05-03-13
    • Language: English
    • 4.5 out of 5 stars 47 ratings
    • The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence....

    Regular price: £7.99 or 1 Credit

    Sale price: £7.99 or 1 Credit

    Try for £0.00
  • The Million-Dollar Financial Advisor cover art

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    Try for £0.00
  • LinkedIn the Sandler Way cover art

    • LinkedIn the Sandler Way

    • 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
    • By: Sandler Systems Inc.
    • Narrated by: Sean Pratt
    • Length: 1 hr and 54 mins
    • Release date: 01-12-17
    • Language: English
    • 4.5 out of 5 stars 7 ratings
    • Social selling is easier than you think. LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices....

    Regular price: £9.99 or 1 Credit

    Sale price: £9.99 or 1 Credit

    Try for £0.00
  • Delivering Happiness cover art

    • Delivering Happiness

    • A Path to Profits, Passion, and Purpose
    • By: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 07-06-10
    • Language: English
    • 4.5 out of 5 stars 711 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • The Seven Pillars of Customer Success cover art

    • The Seven Pillars of Customer Success

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 06-12-21
    • Language: English
    • 5 out of 5 stars 4 ratings

    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • The Business of Belonging cover art

    • The Business of Belonging

    • How to Make Community your Competitive Advantage
    • By: David Spinks
    • Narrated by: Christopher Douyard
    • Length: 6 hrs and 19 mins
    • Release date: 18-05-21
    • Language: English
    • 4.5 out of 5 stars 13 ratings

    • CMX founder David Spinks offers step-by-step advice for creating community strategy, aligning it with your business objectives, and launching and managing a community of end users that will be your best marketer, salesperson, customer service provider, and evangelist....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • What Your Customer Wants and Can’t Tell You cover art

    • What Your Customer Wants and Can’t Tell You

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 11-05-21
    • Language: English
    • 4.5 out of 5 stars 23 ratings

    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
Show items per page