Showing results by author "Scott Fasano and April Burns" in All Categories
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The Service or Hospitality Podcast
- By: Scott Fasano and April Burns
- Original Recording
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Welcome to "The Service or Hospitality Podcast," where hosts Scott Fasano and April Burns dive deep into the heart of the professional vacation rental industry. Join us as we explore the essential difference between service and hospitality, and why it's critical to see and recognize people, not just as customers, but as valued guests. In each episode, we bring you engaging and insightful conversations with industry thought leaders who share their unique perspectives and experiences. Our goal is to uncover the nuggets of wisdom that can only be found through authentic, heart-led discussions. ...
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