Showing results by author "Karen Mangia" in All Categories

There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization's prosperity, profits, and productivity. These actionable insights will help you to better connect with your customers and gain an undeniable lead over your competition. Listen Up!: How to Tune In to Customers and Turn Down the Noise reveals how to create a customer experience that's built on listening and designed for engagement.

Working from Home: Making the New Normal Work for You provides listeners with a detailed strategy on how to turn working from home into a powerful career choice. Author and Salesforce executive Karen Mangia teaches listeners how to: build the future of work in any kind of space: ideas for your home office that fit anywhere; create personalized time management routines designed specifically for remote productivity, impact, and balance - even while wearing your sweatpants; deal with Zoom fatigue; and more.

Work, workforce, and workplace norms are shaped as much by our perceptions as they are by popularized portrayals. From sensational headlines like “The Great Resignation” to successful series like “The Office” and “Silicon Valley” to social media mavens like the TikTok career coach, what we see shapes what we believe. In this three part podcast series, we’ll go behind the scenes to discover what’s new, now and next in the world of work. And we’ll challenge the traditions of what it means to live well and to work well.

At the age of 33, Karen Mangia faced an undiagnosed illness - she didn't know what to call it, and neither did a team of five doctors. Despite diet and exercise, she gained weight, lost color in her skin and eyes, watched her energy drain away. Who was she? What was she becoming? And what exactly was wrong with her? Through the confusion, Karen kept working, doing, being and achieving - sacrificing her health, her relationships...herself.