Showing results for "Patiënt" in Management & Leadership

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience.

The world's leading safety experts share practical day-to-day solutions that combine the latest tools and technologies in healthcare today with the best safety practices from high-risk yet high-reliability industries, such as aviation, nuclear power, and the United States military. Using these field-tested methods, you can develop new leadership initiatives, educate workers on the universal skills that can save lives, organize and train safety action teams, implement reliability management systems, and create long-term, transformational change.

Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals.

The biggest barrier entrepreneurs face is the insurmountable number of obstacles to overcome, coupled with the lack of time to find solutions to them all. They are trapped in the mindset that in order to be successful they must do everything, but they don't know where to start. How do you determine what needs to be fixed first? How do you accurately prioritize your to-do list? If you had only a compass and a road map, you could navigate your business' problems with confidence.

Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.

Welcome to the Patient Safety Podcast. Proudly presented by Rx-360 and hosted by Jim Fries. Listen in each month, as leaders in the pharmaceutical ecosystem have thoughtful conversations about the positive changes being made for patient safety. Rx-360 is a nonprofit, international consortium, that addresses pharmaceutical supply chain security and quality, in relation to public health concerns and patient safety. Hosted by Jim Fries.

Patient advocacy is a critical area in healthcare that is transforming the lives of patients across the country by helping them overcome barriers to access and care. Join Sanofi US Head of Public Affairs and Patient Advocacy, Eric Racine, and his co-hosts to meet some of the unsung heroes leading patient advocacy organizations. In each episode, we will discuss the challenges each group has faced and share actionable insights to address gaps and help make the U.S. healthcare system work better for patients. Whether you're a seasoned advocate or new to the field, we hope this podcast will open ...

Great medical practices create an experience so positive that patients can't stop talking about it. Patients talk to friends, relatives, and acquaintances about the care they received. They can't help posting nice things about this great practice on social media. And they can't imagine recommending anyone else. Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.

The Doctor Patient Forum is a leading advocacy organization to pain patients and prescribers adversely impacted by the harmful effects of efforts to curb opioid prescribing and overdose. Join Bev and Claudia weekly as we discuss how to end the untreated pain crisis! Check out our website at thedoctorpatientforum.com

The Patient Organization is a companion book to be used alongside today’s popular Organizational Operating Systems (OOS), to explain what’s under the hood, why they work, why they don’t work, and what you can do about it.

Parotid Tumor Podcast strives to reduce the fear, anxiety, and stress levels of patients, who have been diagnosed with parotid tumors, by providing them with information, resources, and support. The episodes will be hosted by Heidi Semann, a fellow parotid patient, and the Executive Director of Parotid Patient Project. Heidi’s personal experiences led her to become a passionate advocate for parotid patients and led her to create the nonprofit organization Parotid Patient Project, which is dedicated to educating and supporting patients and raising funds for much needed medical research. Heidi...

Patient Innovations

You really can make a positive effective impact on your patients from start to finish by looking at your practice through the eyes of your consumer. The advice offered in Dental Image Branding is for the dentist, hygienist, office manager, and dental assistants. It takes a village to create an image and a consistent practice brand. Janice Hurley will show you how to avoid the biggest mistakes that drive away patients and how to optimize patient impact using the five senses: what patients see, hear, smell, taste, and feel.

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

The Patient Revenue Podcast is the only podcast dedicated to helping specialty practices drive more revenue. On the podcast, we will cover an array of topics including boosting patient acquisition, unlocking hidden revenue at patient check-in, and enhancing patient loyalty and value. Hear strategic insights from competitive practice leaders, top-earning physicians and industry leaders. From patient scheduling to payments, registration, intake and communications, steal top tips from some of the most competitive practices in today’s healthcare environment. This show is brought to you by ...

The official podcast of the Anesthesia Patient Safety Foundation (APSF) is hosted by Alli Bechtel, MD, featuring the latest information and news in perioperative and anesthesia patient safety. The APSF podcast is intended for anesthesiologists, anesthetists, clinicians and other professionals with an interest in anesthesiology, and patient safety advocates around the world.The Anesthesia Patient Safety Podcast delivers the best of the APSF Newsletter and website directly to you, so you can listen on the go! This includes some of the most important COVID-19 information on airway management, ...

Welcome to The Patient Financial Journey Reimagined. On each episode, Will Reilly interviews healthcare experts and thought leaders about how to improve the patient financial experience and in doing so, earn loyal patients. The Patient Financial Journey Reimagined is brought to you by VisitPay, the leader in patient financial engagement, helping providers give their patients transparency, choice, and control. Find out how you can improve the patient financial experience, FOR GOOD, at VisitPay.com.

A podcast to help people with chronic illness build a "chronicpreneuer" business - that’s an online business that allows people with chronic illness to take good care of their health while generating an income. The pod features inspirational interviews with patients that ARE getting paid, experts on things like maintaining your disability payments while making money and how to find health insurance while self employed, and trainings by subject matter experts on diverse topics such as how to build a website, all about e-commerce and affiliate marketing, building your social media presence, ...

Physicians lead. It's an integral part of what they do. They lead patients, they lead healthcare teams, they lead colleagues, departments, and organizations. But most doctors receive very little training in leadership. Leon E. Moores, MD, DSc, FACS is a neurosurgeon and seasoned healthcare leader who literally wrote the book on physician leadership for the U.S. Army. A West Point graduate, Moores became an officer and a surgeon in the Army and recognized how the lack of formal leadership training for doctors impacts physician effectiveness, team performance, and patient outcomes.