There’s no denying it: sales can make or break a home service business. However, mastering it requires more than just a good pitch…

Kenny Chapman and Chris Crew dive into the mindset, strategies, and processes that drive successful sales, even in a challenging market.

From overcoming industry resistance to creating repeatable systems, you’ll hear game-changing insights that will help put your business on “fast forward.”

• Co-host Kenny Chapman reveals his initial focus when launching Blue Collar Success Group and how it shaped his approach to sales.
• Kenny and Chris Crew talk about the power of doing things differently in sales and how sales can “cover up a multitude of sins” in a business.
• Kenny is a firm believer of the fact that businesses are ruined when things are good – it just doesn’t show up until things slow down.
• Chris brings up the sales resistance that seems to be present within the home service business industry.
• As a home service business owner, you’re a sales and marketing person…whether you like it or not.
• Chris touches upon what happens when you’re more focused on sales as a practice instead of as a tactic.
• Kenny talks about an impactful phenomenon that’s just starting: the so-called blue collar tsunami.
• Chris and Kenny discuss the importance of people and processes – and the mindset business owners should have when it comes to their staff.
• When it comes to sales, there’s an important lesson home service businesses can learn from Hollywood.
• Want to really put your business on “fast forward”? Get a repeatable, duplicable, sales process in place.
• Chris illustrates the role of TTQ (time to quote), number of options, and number of line items per call within the sales process and the art of mastering it.
• Chris spills the beans on a couple of different strategies he leverages whenever he’s confronted with objections by a potential client.
• Chris shares an analogy between sales and medicine.

Mentioned in This Episode:

HomeServiceBusinessSuccessShow.com/4

The Blue Collar Success Group

Leadership in a Nutshell Podcast

Frank Blau

Jim Rohn

Nick Nanton

Paulding County High School

Blue Collar Success Laws: Your No-Nonsense Guide to Problem-Solving, Productivity, & Profit by Kenny Chapman