Home Service Business Success

By: Kenny Chapman Chris Crew
  • Summary

  • Supercharge your journey to success in the home services industry with insights and actionable content that will transform your business.
    Copyright Blue Collar Success Group
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Episodes
  • Power Down to Power Up: How to Recharge and Avoid Exhaustion
    Jan 29 2025

    Kenny Chapman and Chris Crew go over mental health strategies for the home service business industry.

    From understanding who you really are and following morning rituals to protecting your brain from distractions (and addiction!) and powering down to power up – this episode is a crash course in mental health that will make you a better professional and, overall, a better person.

    Listen to learn how you can really take control of your life, so that you can control your business and bring your A game in everything you do.

    • Kenny Chapman touches upon what it means to be in the energy management, as well as in the attention management, game – and its repercussions.
    • There are types of addictions that seem to be acceptable today: business addiction, social media addiction, career addiction…
    • It’s up to you, and only you, to create the necessary boundaries to tackle those addictions.
    • Chris Crew discusses the importance of being truthful to yourself and who gets hurt when that doesn’t happen.
    • Knowing yourself – where you thrive, what drains your energy, and everything in between – is key.
    • Kenny opens up about the epiphany he had in his 40s about not having to be burnt out all the time.
    • Kenny and Chris bring the importance of health into the conversation and remind everyone that “Your body is just on lease.”
    • Joe Polish’s million dollar racehorse question will change how you think about your well-being. Ask yourself this “If I was given a million dollar racehorse, how would I treat it?”
    • Sure, you may be focused on getting advice to grow your home service business… but you should never forget that the home service business is a PEOPLE business.
    • Remember: the business starts to change when you change.
    • Sometimes, the only way you can power up is by powering down.
    • Kenny breaks down the three levels of “life happening to you.”
    • Chris and Kenny go over the impact of social media and other attention-eating things on your brain and overall performance.
    • Kenny has a morning ritual that he follows, come hell or high water. It includes a mental download and a mental upload process.
    • Most people overestimate what they can do in a year and underestimate what they can do in 10 years.
    • As Chris puts it: “When you take control of your life, you’re taking control of your business.”

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/12

    The Blue Collar Success Group

    HSBS episode 11 - HomeServiceBusinessSuccessShow.com/11

    Dan Sullivan

    Kolbe A Index

    Def Leppard

    Genius Network

    Joe Polish

    Forrest Gump

    Krista Clive-Smith

    Sean Stephenson

    Vince Lombardi

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    37 mins
  • From Chaos to Control: Staying Energized as a Home Service Operator
    Jan 22 2025

    Kenny Chapman and Chris Crew dive into the critical role of energy management, boundaries, and clear communication in avoiding chaos.

    They share personal experiences and actionable strategies for creating a productive work environment, setting healthy boundaries, and staying focused on what truly matters.

    Tune in to discover how saying “no” and prioritizing your energy can transform your business and improve your relationships.

    • Kenny Chapman kicks things off by stating that life is simply an energy management game and that emotion is energy in motion.
    • When it comes to your energy, there’s a series of questions that will help you understand how you approach yours.
    • Contrary to what you may believe, doing things that drain your energy don’t translate into you bringing value to your team…
    • Kenny and Chris Crew pull back the curtain on an example of candid communication that happened with a Blue Collar Success Group lead.
    • Remember: when you’re the owner, you CAN’T interrupt the process or the flow, whether you like it or not.
    • Kenny brings up a teachable moment of an owner-service manager interaction that didn’t go as most people would think it should’ve gone.
    • Processes play a key role because they create space and boundaries – they are the operating system of the business.
    • Chris opens up about how he and his wife Chelsea, who works with him from home, ultimately created the ideal working environment for them.
    • Chris and his wife created boundaries by establishing the difference between personal conversations and relationship-related matters and professional ones.
    • It’s imperative that you don’t let relationships bleed over into all conversations…otherwise, you’ll have plenty of blurred lines!
    • Kenny shares a series of key questions he and his wife Christy have asked themselves throughout the years.
    • Boundaries are positives for two reasons: they keep things in and they keep things out.
    • Always keep in mind that what adds to your energy and what takes away from your energy are different for everybody.
    • Chris suggests asking yourself “What are the things I need to know? And what are the things I need to ‘NO’?”
    • Kenny and Chris discuss the overcommitment trap – and why you should avoid falling into it.
    • Chris shares an exercise that will help you approach tasks, as well as your effectiveness in dealing with them, differently.
    • Never forget this: chaos ensues because you don’t learn to say no.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/11

    The Blue Collar Success Group

    Blue Collar Success Laws: Your No-Nonsense Guide to Problem-Solving, Productivity, & Profit by Kenny Chapman

    HSBS episode 10 - HomeServiceBusinessSuccessShow.com/10

    Management Growth Academy

    Jack Stack

    Dan Sullivan

    Covey Planner

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    39 mins
  • Exhaustion: Calming the Chaos
    Jan 15 2025

    Kenny Chapman and Chris Crew talk about how leaders can get rid of exhaustion and calm the chaos in their service business.

    From mental aspects and key questions like “Am I serving my business or is my business serving me?” to the difference between boundaries and barriers, and common mistakes leaders make – you’ll get a crash course on preventing inefficiency caused by mental fatigue.

    • This episode addresses a topic that’s very much present in the home service business industry: calming the chaos and dealing with exhaustion.
    • Chris opens up about dealing with different types of exhaustion – and how they differ from one another.
    • Following a pace that drives you to mentally feel exhausted ends up crippling you physically.
    • Kenny believes that, in society, there’s a collective agreement that burnout is not only acceptable, but it’s kind of expected.
    • Chris explains how his why – the reason why he got into the industry in the first place – has allowed the chaos not to get out of hand.
    • Remember: the business isn’t going to create boundaries for you, it’s going to be you who needs to set them!
    • Kenny touches upon one of the laws for blue collar success: essential self-care.
    • A key question you should ask yourself is “Am I serving my business or is my business serving me?”
    • Kenny shares his thoughts on his current situation, while Chris stresses that, oftentimes, it’s not the business itself but who’s in the business that drains you.
    • “Magnified Agitation” is one of the first signs of a condition that could lead to burnout.
    • “Your emotional quotient (EQ) or emotional intelligence allows you to be emotionally regulated (ER),” says Chris.
    • Chris and Kenny discuss “the grind” and the impact it may end up having on you.
    • Having unclear boundaries is one of the “sins” managers who operate in chaos are guilty of.
    • If you’re a leader who’s focused on being selfless, you’re making a big mistake...you should be “self-full” instead.
    • Kenny goes over the difference between boundaries and barriers – and why it’s important to have clarity on this distinction.
    • Chris shares a powerful delegation tip that will help you become a better leader, while Kenny talks about why many leaders who are “firefighters” tend to be “arsonists” too.
    • Never forget that success is sustainable only when you’re calm and you’re focused on keeping yourself in control.

    Mentioned in This Episode:

    HomeServiceBusinessSuccessShow.com/10

    The Blue Collar Success Group

    Blue Collar Success Laws: Your No-Nonsense Guide to Problem-Solving, Productivity, & Profit by Kenny Chapman

    University of Notre Dame

    50 Cent

    Joe Rogan

    Show More Show Less
    37 mins

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