We all know about Chatbots and how they are being used now, but of course they are becoming so much smarter. So we discuss how you use them and craft a prompt for your own chatbot in your organisation to keep the information accurate and on brand.

Take a look/listen and hopefully you will find this short chat informative and give you some ideas of how you may include it in your business.

To find out more about chatbots visit disruptionworks.co.uk

So we start with as broad a subject as we could think of!!! Just the ease ourselves into the new series.

We spin through AI that is already here in our lives and what could happen and how as an organisation you need a strategy or someone in post to manage your AI efforts in this new brave world.

We discuss AI in insurance, health care and go slightly off piste with speculation of how we could get kidnapped with an autonomous car controlled from your phone. I know it got dark quickly, but the blame goes squarely on Gavin's shoulders for that.

In this captivating episode of the "Self Service Generation" podcast, hosts Steve and Gavin explore the transformative impact of ChatGPT in our homes. They delve into how this advanced AI technology is not just a novelty but a practical addition to everyday life.

They discuss the difference between ChatGPT and the related technology in your browser from Microsoft called CoPilot

The episode kicks off with an engaging overview of ChatGPT, explaining its basic functions and capabilities. The hosts discuss its evolution from a tech enthusiast's toy to a mainstream household tool.

They cover a range of uses, from helping kids get to sleep to planning meals and even engaging in DIY.

Listeners are left with maybe a catalyst for ideas to use ChatGPT in the, its benefits, challenges, and the exciting possibilities it holds for the future.

Today we talk about the impact that AI is having on creativity. Both positively and negatively. We chat about what things you can do without technical knowledge, how it can be used smartly and touching on the pace that it is moving. We focus on the host of tools that are out there to provide 'creative' outputs, that might be seen as giving a voice to those that have great ideas but maybe not the skills to deliver them creatively. We also touch on the future of creativity in science and how we are seeing the first signs of AGI - Artificial General Intelligence in the wings. Here are a list of the tools that we discuss in the podcast that might be useful to look at and see how you get on. ChatGPT, Midjourney, Stable Diffusion, Anthropic

In this episode we discuss the new release from Open AI around their ChatGPT application.

If you are a ChatGPT Plus subscriber you can build your own GPT and we chat through our early findings and what worked and did not work when we had a little go and our first look at the technology.

So, we discussed build Medical bots, Marine survey bots and even a marketing bot that all worked in collaboration with the user.

Have a listen to our success and failures! It did not all go up in flames, but we did have some fun groping around their revolutionary new interface.

Have a go yourself and let us know how you get on.

#chatGPT #buildyourownGPT #generativeAI #conversationalAI

This episode of our podcast involves the Art of Cancellations. We discuss how cancellations are an opportunity to either manage brand or actually save the customer. With the incredible options to automate the conversation across all channels, so that there are no waiting times and giving a very cost effective and positive impression to the customer even if you don't keep them this time. We discuss those high churn sectors such as insurance and how a logical plan can escalate your handling of a customer without a large friction path, but enough to make business sense. Catch out our other podcasts about Dark UX and Getting Chatbot Ready as well.

Today we discuss the real story about the relationship between UX and CX and how to avoid epic fails that cost serious money in operations. From something as simple as not understanding your internal or external customer experience to how to do that in practical terms. We give you the problems of these terms being overused and what they should mean and how to apply the correct emphasis and invest properly in a strong UX/CX collaboration from the start.

In this episode, we talk about the power of GPT in your business and now how that can be used commercially as a powerful tool. We discuss how to plan & prepare for using a conversational AI bot for chat text or voice within your business. The importance of building your knowledge base of content in any format and thinking about what processes have strong logical bases. As people are more and more valuable, it is time that we take the robot out of the human and got something that can help your over run team and provide a cost effective solution. We discuss how to start thinking about this in your organisation.

Find out more about the speakers at www.disruptionworks.co.uk and www.elixel.co.uk