In this episode, Doc Danny shares a powerful story from the early days of his clinic that completely changed how he views client care. After proudly boasting about his low visit average, a 50-year-old marathoner sat him down and explained exactly why she wanted ongoing care—and how he was missing the bigger picture.

🔑 Key Takeaways:

✔️ Stop chasing the lowest visit average – You’re not winning by rushing clients out the door.
✔️ People want a guide – Especially when they have big physical goals. Be that person.
✔️ Ask better questions – “What do you want to do now that you’re out of pain?” can change lives.
✔️ Performance care = recurring revenue – And happier clients who stick around.
✔️ Don’t wait to learn the hard way – Build this into your process from day one.

🎯 Whether it’s helping someone run a marathon in all 50 states, row across the Atlantic, or hike across Ireland—your business can be a launchpad for big dreams.

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🔹 Ready to build a practice that helps people beyond pain? Book a strategy call: physicaltherapybiz.com

🚀 Try Clare AI for free → MeetClaire.ai

In this powerful episode, Doc Danny reflects on his journey from military PT to business owner, sharing the 10 most important lessons he’s learned since starting his first clinic a decade ago. Whether you're just launching or years into your practice, this episode will hit home.

✔️ Comparison is the thief of joy – Focus on your path, not someone else's curated highlight reel.
✔️ Progress > Perfection – You don’t need the whole roadmap. Just know your direction and move forward.
✔️ Your kids don’t care how much money you make – They care if you’re there. Time and presence matter more than income.
✔️ Take care of your health – You’re your greatest asset. Don’t sacrifice your physical or emotional well-being for the grind.
✔️ Wolves don’t concern themselves with the opinions of sheep – Stop letting fear of judgment hold you back from taking big swings.
✔️ Delay gratification early on – Live below your means to build a strong financial foundation and reinvest in your business.
✔️ But don’t wait forever – Experiences matter. Use money to create memories with people you love now.
✔️ Cash flow is king – High revenue doesn’t mean success. Profit and cash in your pocket are what allow freedom.
✔️ Recurring revenue = freedom – Build a model where clients stick around. Predictability lowers stress and improves growth.
✔️ Live a full life, not just a profitable one – Success isn’t just revenue; it’s health, relationships, impact, and freedom.

🎁 Danny’s 40th birthday lesson?
Time is limited. Use your business as a tool to create a life you love—with the people who matter most.

💡 Inspired by this episode? Share it with a friend and leave a 5-star review to help more clinicians live life on their terms.

🔹 Want help designing your ideal business and life?
Book a free strategy call at physicaltherapybiz.com

🚀 Try Clare AI for free → MeetClaire.ai

🎙️ In this episode, Doc Danny breaks down why the first phone call can make or break your practice’s success. Whether you’re handling these calls yourself or training a front desk team, how you communicate matters.

✔ Sell the destination, not the journey – Patients care about getting back to their life, not clinical features.
✔ Founders convert better – Clinic owners typically convert 80-90% of calls, while staff convert around 60-70%.
✔ Price sensitivity drops when trust increases – Understanding why a patient wants care improves compliance and willingness to pay.
✔ Train your team – If handing off calls, role-play, share patient success stories, and teach them how to ask the right questions.

💡 Enjoyed this episode? Drop a 5-star review & share with a fellow PT! 🚀

🔹 Try Clare AI for free → MeetClaire.ai

👉 Want to improve patient conversions? Book a free strategy call at physicaltherapybiz.com and learn how to optimize your sales process!