• The Growth Key - Shane Cronin, Co-President of SoftwareOne, North America

  • Feb 3 2025
  • Length: 39 mins
  • Podcast

The Growth Key - Shane Cronin, Co-President of SoftwareOne, North America

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  • Summary

  • Unlock Exponential Growth

    Co-President of SoftwareOne, North America, Shane Cronin, shares a story about a team member going above and beyond for a Fortune 50 customer.

    It's a story that demonstrates the power of customer obsession and the impact it can have on a business.

    This interview will make you think differently about how you approach customer service and the importance of empowering your team to go above and beyond. You'll hear how SoftwareOne's customer-centric approach has helped them become a leader in the tech world. And you'll learn how to create a culture of customer obsession that can drive incredible results.

    You'll also discover:

    • A Strategy for "Why"
    • How to Build a Framework
    • The Key to Data-Driven Decisions
    • A Blueprint for Going the Extra Mile
    • How to Create a Customer-Centric Culture

    Have you ever experienced a moment of truly exceptional customer service? Share your story in the comments below!

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    Follow Shane on LinkedIn: https://www.linkedin.com/in/shanecronin/

    Learn more about SoftwareOne: https://www.softwareone.com/en-us

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