Episode 249: Join Lori as she sits down with Kami Martin, the Director of Membership, and Audrey Kristoff, the Product Manager, from the Flower Clique team. Discover how their roles contribute to the success of flower shop owners and Flower Clique members. Kami delves into her expertise in website management, discussing the intricacies of merchandising, while Audrey sheds light on the advantages of Flower Clique bundles. Stay tuned as Lori asks some engaging personal questions, allowing listeners to get to know this dynamic duo working behind the scenes at Flower Clique.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode 248: In this episode, Ellie, Lori, and Vonda share their experiences from an 8-day business trip focused on product development for Flower Clique. From photo shoots to creating videos for Sales Prep School, and even hosting an educational show at Bill Doran in Omaha, the trip was filled with challenges and obstacles that seemed almost comical at times.

Vonda and Lori have always emphasized the importance of turning obstacles into opportunities, but when faced with obstacles themselves, can they practice what they preach? Join us as we delve into their journey of overcoming hurdles and turning setbacks into success.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode 247: Vonda and Lori are on the road and picked a great rewind for you. It's a rewind from last summer of Episode 185: Join Lori and Ellie as they sit down with our good friend, Sam Bowles, the General Manager and Creative Director of Allen's Flowers in beautiful San Diego, CA. Get ready for an inspiring episode that will leave you motivated and eager to take your floral business to new heights!

In this captivating conversation, Sam shares his incredible journey from being a middle-school educator to diving headfirst into the world of flowers. Discover how he experienced personal growth and embraced the evolving floral industry, becoming a true expert in his field.

But that's not all! Sam also reveals the hard-hitting truth on delivering exceptional 5-star customer service. Whether your customers purchase flowers online, over the phone, or in person at your shop, this episode will provide you with valuable tools, ideas, and concepts to elevate their experience and surpass their expectations.
Attracting and retaining customers is crucial in today's competitive market, and Sam's expertise will guide you on how to ensure your business stands out. Learn how to demonstrate your unrivaled knowledge, readiness, and commitment to superior customer service, making your business the go-to destination for all things floral.

Don't miss out on this opportunity to gain valuable insights from a veteran floral business educator. Tune in to this enlightening episode and discover how you can exceed customer expectations and create an unforgettable floral experience!

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode 246: Join Lori and Vonda in a heartfelt conversation as they reflect on their recent experience designing wedding flowers for a personal wedding. Though they don't typically work together in this capacity, their shared dedication and admiration for the special couple shine through. Listen in as they share takeaways and tips that are food for thought for anyone working in the industry.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode 245: Today's episode is short and sweet as we share a brief history of Labor Day and highlights a valuable lesson that continue to resonate today. Learn the important highlights of origins of Labor Day and the impact of the labor movement on workers' rights. Discover the power of unity, collective action, and standing up for justice as we reflect on the lessons gained from this important holiday.

Additionally, as we close out summer and look ahead to the next few weeks, we offer a few tips to help you refocus and navigate the challenges and opportunities that lie ahead.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode 244: Join hosts Lori and Vonda as they delve into a collection of mind-altering quotes by Wayne Dyer. Discover quotes that may resonate with you with a simple "yep" and others that challenge you to truly ponder and potentially transform the way you view certain aspects of life. Tune in for an insightful discussion on the profound impact of words that have the ability to inspire change and growth.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode 243: We recap the exciting session at Camp Clique last week and delve into a thought-provoking discussion with industry experts Bill McKinley AIFD from Texas A & M and Abby Chick, shop owner of Blakemore's Flowers in Harrisonburg, VA.

Join us as Bill and Abby share their insights on incorporating sustainability into floral design. They answer burning questions such as: What design mechanics can we adopt to move the sustainability needle in our craft? How can retail flower shops implement best practices on a daily/weekly basis to work towards a more sustainable future? Tune in to discover practical tips and innovative ideas that can help shape a greener, more sustainable floral industry.

Want to listen to the entire session:
Realistic Sustainability for Retail Florists

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode 242: In this episode, Vonda interviews Lori about her experience at the Society of America Florist (SAF) Convention in Miami last week. Lori shares her insights and highlights from the convention, from the networking opportunities and meeting up with our Cliquers to her participation as a moderator for a panel discussion, she gives great tips and takeaways. You won't want to miss her story about "that flower feeling"! Whether you attended this year's SAF Convention or not, you won't want to miss Lori's perspective.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist