In this episode, business coach Steve Mullins shares how understanding business metrics can drive transformative results. He introduces the "five ways" framework, a method to boost profitability by focusing on lead generation, conversion rates, transaction frequency, average transaction value, and profit margins. Drawing from over a decade of coaching experience, Steve recounts success stories, such as guiding a fencing business owner to achieve operational independence and helping a family-owned medical supplies company double its revenue while surpassing a million-pound EBITDA. He emphasizes the importance of data-driven strategies and a bottom-up approach to planning, showing how even established businesses can benefit from refining these core principles.
About Steve Mullins:
Steve Mullins is a seasoned business coach and partner at an Action Coach firm, where he specializes in helping business owners achieve profitability and balance through practical strategies. With a background in commercial refrigeration and business development, Steve combines hands-on industry experience with a deep understanding of the Action Coach framework. Known for his results-oriented coaching style, Steve has spent over a decade helping businesses of all sizes refine operations, grow sustainably, and gain clarity in their goals. His approachable nature and proven methodologies make him a trusted advisor to entrepreneurs worldwide.
Learn more: https://www.actioncoachportsmouth.com/about/meet-the-team/steve-mullins/
About ActionCOACH
ActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them.
Learn more about ActionCOACH: https://www.actioncoach.com/
Become A Coach: https://www.actioncoach.com/