I’ve always found that the best opportunities for growth come from learning from others in the industry, and that’s exactly what this episode is all about. I had the chance to sit down with Sam Steele, the co-founder of Resly, to discuss not only the powerful tools his team has built for property managers but also the incredible value of industry events like AccomCon and The Best of Tourism Awards Gala. These events are designed to bring the accommodation community together, foster networking, and drive success. This episode is essential for anyone in the accommodation business, whether you’re running a boutique hotel, a bed and breakfast, or managing short-term rentals. We dive into how Resly was built from the ground up with a consultative approach, putting hoteliers and property managers at the heart of their innovation. More importantly, Sam shares how attending events like AccomCon can completely change your business by giving you access to knowledge, networks, and opportunities that are hard to find anywhere else. SHOW LINKS: Resly: https://resly.com.au AccomCon: https://accomcon.com The Best of Tourism Awards Gala: https://secretgardenparty.com.au #AccomCon #IndustryEvents #HospitalityLeadership 📋 In this episode, we discuss: 00:00 - Introduction and Background of Resly 01:15 - Founding Resly During the COVID-19 Pandemic 03:02 - Identifying a Need in the Market for a Better Property Management System 05:51 - The Consultative Approach: Building a System with Hoteliers 07:08 - The Importance of Community and Networking in the Industry 09:36 - The Secret Garden Party Gala and the AccomCon Conference Overview 13:08 - Affordability and Value of Attending Industry Events 16:42 - Who Should Attend AccomCon and the Best of Tourism Awards Gala? 20:26 - Celebrating Success and Supporting Charities ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free! ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/ 🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity 🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/ 🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence. Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.

I love playing with technology, understanding it and building it and therefore this topic is particularly exciting to me. At Casiola, they don't just use technology; they build it and refine it, enhancing their operational model and setting new industry standards.

But how do you know what to build?

In this episode, we delve into the intricate process of developing bespoke technological solutions that cater precisely to the unique challenges and opportunities within the STR and hospo industry. We discuss how Casiola, led by Dennis Goedheid, identifies which aspects of their operation can benefit most from automation and custom tech solutions. This approach not only increases efficiency but also boosts profitability, which is crucial in today's super-competitive environment.

SHOW LINKS:

Casiola Vacation Homes: http://casiola.com

Guestor Vacation Rental Investment Fund: http://guestor.com

#CustomTechHospitality #OperationalInnovation #TechDrivenHospitality

📋 In this episode, we discuss:

00:00 - Introduction to the Episode

00:36 - Welcoming Dennis Goedheid

01:14 - Business Updates from Casiola

03:01 - Overcoming Industry Challenges

05:48 - Exploring Casiola's Business Model

07:06 - Property Management Scale in the US

09:27 - Integrating Technology in Property Management

11:29 - Impact of Technology on Revenue and Efficiency

13:57 - Benefits of Automation in Operations

15:27 - The Role of Innovation in Business Strategy

17:36 - Motivations Beyond Profit

19:54 - Future of AI in Property Management

23:46 - Streamlining Operations with Advanced Technology

27:45 - Enhancing Efficiency with Single Sign-On Systems

31:34 - Leveraging AI for Business Improvement

35:22 - Optimizing OTA Rankings

39:56 - Managing OTA Performance Effectively

44:17 - Closing Remarks and Future Outlook

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

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Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

It is conference season, it’s silly season! Over the next couple of weeks I have had the opportunity to interview the hosts of some of the biggest events in the world.

This week, I'm thrilled to bring you an episode that dives into the ins and outs of the Direct Booking Success Summit. As someone passionate about the potential of direct bookings to transform accommodation businesses, I believe this discussion offers crucial insights and actionable strategies that can significantly enhance your operations.

Joining me is Jennifer Boyles, a seasoned expert in direct bookings, to discuss the upcoming summit, last year there were over 1000 online attendees and the pivotal role it plays in the accommodation sector. We explore the essential strategies that enable property managers and owners to maximise their direct bookings effectively.

Tune in today to learn more about the Direct Booking Success Summit and how attending can transform how you manage your property. Dive into our detailed discussion with Jennifer and prepare to take away a wealth of knowledge that could redefine your business strategy.

SHOW LINKS:

Direct Booking Success Summit: DirectBookingSuccessSummit.com

#DirectBookings #HospitalitySuccess #AccommodationShow

📋 In this episode, we discuss:

00:00 - Introduction & Catching Up

02:15 - The Silly Season & Importance of Industry Events

04:50 - Direct Booking Success Summit Overview

11:05 - Marketing & Branding for Direct Bookings

14:55 - Continuous Learning & Industry Growth

19:40 - Networking & Community at the Summit

23:00 - All Access Pass Benefits

25:25 - Supporting Creators & Growing the Audience

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

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Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

It's our lucky day with this episode!Being a passionate proponent of direct bookings, working with hundreds of companies with their strategy and websites this topic, of course is my favourite. But I like to get all angles. I love to hear what everyone else is doing. What is working, what isn’t? I love nothing more than getting insights from other prominent players that are doing similar things. This week, we get on the line with one of the most prominent marketing and book direct companies in Australia, and talk to their CEO Matthias Dybing and we share our insights and experiences. If you are interested to hear about the latest happenings in the world of marketing and direct bookings, this episode is a must-listen. In this latest episode, we dive into the intricacies of driving direct bookings, which we know is critical for the long term of your business. Direct bookings not only help in reducing dependency on OTAs but also build stronger customer relationships and loyalty. This episode promises valuable insights that could significantly impact your strategy.My conversation with Matthias Dybing explores why focusing on direct bookings is not just a trend but a strategic move that could redefine your business’s success. Matthias, a leading expert in marketing, technology and revenue management, shares practical strategies and insights that will help you understand how to optimise your direct booking channels, improve your website’s effectiveness, and build stronger relationships with your guests.SHOW LINKS:Nuvho: https://nuvho.comFull Episode Access:#DirectBookings #AccommodationSuccess #RevenueManagement📋 In this episode, we discuss:00:00 - Introduction with Matthias Dybing07:28 - Importance of Top Funnel Visibility13:16 - Understanding Consumer Booking Behavior16:16 - Building Long-Term Relationships for Growth19:36 - Optimising Guest Experience for Direct Bookings20:00 - Role of Google and OTAs in Booking21:08 - Decoding OTA Ranking and Algorithms25:44 - Benefits of Length of Stay Promotions29:46 - Impact of Reviews on Trust and Rankings39:33 - Designing an Effective Booking Website▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.

This week, we’re diving into infomration for anyone looking to grow thier business in the STR industry: who to start and scale a property management business. It's a theme rich with potential, filled with insights that can transform challenges into stepping stones for success. This episode is particularly riveting as it encapsulates the journey from a nascent startup to a dominant player in the market. Meet Lauren Heys from Moxxi Property SHOW LINKS Moxxi Property Homepage: https://moxxiproperty.com.au/ #growthstrategies #PropertyManagementExcellence #AccommodationSuccess 📋 In this episode, we discuss: 00:00 Introduction with Lauren Heys 04:03 Goals and Growth Strategies 08:11 Journey of Moxie Property 10:27 Lessons from Business Scaling 12:19 Expansion and AI Integration 14:35 Impact of COVID-19 19:57 Focusing on Business Development 31:03 Scaling Tips for Entrepreneurs 36:56 Business Development Evolution 40:37 Closing Insights and Reflections ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free! ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/ 🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity 🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/ 🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence. Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.

This week, I am excited to delve into a topic that demonstrates the powerful role of social innovation in reshaping the hospitality industry. During my Employer of Choice tour with Destination NSW, I had the incredible opportunity to meet and work with the team from Hotel Etico. Learning about their journey and mission was truly inspiring, and I am thrilled to bring their CEO, Andrea Comastri, onto the show. It is a story you don't want to miss. Andrea and I discuss how Hotel Etico not only supports the community by employing people with disabilities but also sets a new standard for what a successful business can look like. This episode is packed with insights on leveraging inclusivity for competitive advantage, enhancing brand reputation, and ultimately, achieving sustainable growth. SHOW LINKS: Hotel Etico: hotelético.com.au Time Shifter App: timeshifter.com #SocialInnovation #HospitalityLeadership #EmpoweringChange 📋 In this episode, we discuss: 00:00 - Welcome and Introduction 01:19 - Meeting Andrea Comastri 01:53 - The Mission of Hotel Etico 03:39 - Business Model and Social Impact 09:03 - Creating Social Value in Hospitality 15:33 - Marketing a Social Enterprise 21:42 - Scaling Challenges and Opportunities 30:32 - Leadership and Culture in Social Enterprise 36:06 - Key Tips for Accommodation Providers ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free! ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/ 🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity 🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/ 🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence. Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.

Don't forget to SUBSCRIBE!

I'm excited to bring back Stacey St. John, a close friend of mine and the show, and a pioneer in the STR industry, known for her impactful work in empowering women through real estate. Stacey is a dynamo in the accommodation industry. She is a leader, a pioneer and one of the friendlist people I have met. In this episode, Stacey shares her experience and the lessons learned from leading a network of over 50,000 women. Last time we spoke that community was 10,000! We explore the impact of embracing technology and community in enhancing business operations and guest experiences, with a view of helping you on your journey.

#STRGrowth #TechEmpowerment #CommunityStrength

📋 In this episode, we discuss:

01:00 - Introduction and Tech Setup

01:59 - Welcoming Stacey St. John

03:24 - Industry Changes Post-COVID

06:33 - Strategies for Standing Out

10:59 - The Importance of Community

16:38 - Core Values in Business

21:57 - Managing a Large Online Community

27:40 - Tips for Newcomers in the Industry

30:01 - Conclusion and Community Impact

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

🎧 Don't forget to subscribe!

Understanding and integrating advanced technology is paramount for staying competitive in the accommodation industry. This episode unpacks the essential tech advancements that every accommodation owner should be aware of. We discuss how technology not only solves operational headaches but also elevates the guest experience, making it crucial for your business's success. The insights provided by Pierre-Camille are tailored to help you harness technology to its fullest potential.

Pierre-Camille Hamana has revolutionised the STR industry by creating Hospitable, a platform that fundamentally changes how hosts interact with both technology and guests. His background in software engineering combined with a keen business acumen has enabled him to build solutions that enhance the efficiency and profitability of thousands of vacation rentals worldwide.

Encouraging you to listen to this episode is about more than just gaining knowledge; it's about transforming your business with technology that fits your unique needs. The conversation with Pierre-Camille is packed with actionable insights that will empower you to make informed decisions about the technology you adopt to drive your business forward.

SHOW LINKS:

Hospitable Website: hospitable.com

#InnovativeHospitality #TechDrivenHospitality #STRSuccess

In this episode, we discuss:

01:01 Introduction: Pierre Camille of Hospitable

02:37 The Genesis of Hospitable

11:02 Innovation: Short-Term Rentals vs. Hotels

19:08 Technology's Impact on Short-Term Rentals

25:06 Tech Solutions for Efficient Property Management

27:44 How to Navigate an Array of Tech Tools

43:55 Exploring AI's Role in Future Property Management

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.