On a sunny day in May 2024 at the IOHs very own Golf Day, Phil took his show on the road to the Belfry to reopen an unsolved mystery around the world of AI and its impact on hospitality. This chat served as a follow on from an Above and Beyond event earlier in the year where our audience asked a lot of questions, most of which we couldn’t get through owing to time constraints. We attempt to answer all of these and more in this discussion.

At the event, Phil caught up with H&C News Founder Denis Sheehan FIH, Dr Roya Rahimi from the University of Wolverhampton (And someone who is making AI a subject specialism) and Katariina Reissaar MIH from the RAF club in London.

Our panel really opened up a lot of food for thought around the subject of AI and covered:-

• The emergency vs opportunity of AI
• The Geopolitical impact
• The rate of advancement
• How AI is being embraced
• Prompt Engineering
• Balancing personal touch with technological innovation
• The evolution of jobs
• Why Universities and colleges will still play a big role in future education in a fast-changing landscape
• The pressing need to engage with AI
• The rate of change and why you need to take it seriously
• How to get started

As ever, our guests also took the time to explain their reasons for saying I’m in to the IOH and they included:-

• To get behind the industry in its pursuit for professionalism
• The networking and introductions
• Mentoring
• Self Development
• Knowledge Sharing

There’s a phenomenal amount of learning to be taken away from this discussion and if you are someone who knows that AI is out there but doesn’t know where to get started, or even if you should get started, then we urge you to listen to this chat around possibly the most important subject of our time.

Enjoy!

To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org