Get ready for a wild ride as James and Russ take a sneak peek at ServiceNow's "Xanadu" release 🚀, where they uncover cool new features like Now Assist enhancements 🤖 and the latest Gen AI magic 🧠. But it's not all tech talk—James shares his crazy plan to run an ultra marathon 🏃‍♂️, and the duo swaps stories of summer holiday chaos with kids running wild 🏖️👧👦. They’ll also vent about the headache of store apps not being available on ServiceNow PDIs 😤. It's the perfect blend of tech geekery and summer shenanigans! 🎉

In this episode of the Service Ducks Podcast, we dive into ServiceNow's exciting new offering, Horizon, which is all about enhancing user experience. 🌟 We explore its integration with Figma, allowing designers to create conceptual designs or images that can be reviewed, commented on, and shared with customers before being handed over for development. 🎨🤝

We also catch up with James about his latest event, hear about Russ's ongoing struggles with running 🏃‍♂️😩, and listen to some updates on the upcoming ServiceNow development meetup, which Russ has been busy organising. 📅👥

Tune in for an engaging discussion on the latest in user experience design and community updates!

#ServiceNow #Horizon #UserExperience #Figma #Design #TechTalk #Podcast #ServiceDucks #DevelopmentMeetup #RunningStruggles

Get ready for an exhilarating ride as James unveils his jaw-dropping Game of Thrones figurine collection, while Russ spills the beans on his pro financial hacks! 💰🏰

Diving into the world of 'Change Freezes,' our dynamic duo, Russ and James, tackle topics like clone backs, upgrades, platform governance, and instance management. 🛠️🧊

In this episode, you'll uncover valuable insights on:

🔹 Navigating change freezes amidst a sea of ongoing work

🔹 Effectively communicating change freezes to scrum teams

🔹 Pre-change freeze preparations and post-clone back actions

🔹 Unleashing creativity with innovative ideas for change freeze communication

Tune in for an action-packed episode filled with expert advice and out-of-the-box strategies to help you conquer change freezes like a pro!