• Start up with full time Virtual Assistant
    Dec 12 2024

    I had the pleasure of interviewing Kaye Trewartha from Argent Cashflow who decided to jump right in and hire a full time virtual assistant to support the growth of her start up company.

    251 days later she hasn't looked back.

    Her Virtual Assistant Jam, helps her with all sorts of things from marketing to client interactions to training and is an essential member of her team.

    Tune in to listen how Kaye made it work (including her communication strategies) and what she looked for when interviewing Kaye (to know she was the right person).

    To learn more about Kaye and her work visit: https://argentcashflow.com/

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    24 mins
  • Hiring a SA Account Manager-everything you need to know
    Sep 11 2024

    I met with the amazing Lillian, Account Manager Global Teams to get the insight scoop on what an Account Manager does, how long it takes to get them up to speed and also why she reckons South African Account managers are amazing.

    If you are thinking of getting an account manager in the future then you need to listen to this so that you set them up for success (and don't fall flat on your face).

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    38 mins
  • Hiring a BDM: Everything You Need To Know.
    Sep 5 2024

    So many business owners have pondered getting a Business Development Manager but think it is beyond their reach.

    But not any more!

    In this podcast, I am joined by amazing South African Business Development Managers to get the lowdown.

    When should a business get a BD.

    How to set them up for success.

    How to set up commission structures.

    And the magic question...how long does it take to work?!

    Tune in to hear all these answers and a whole heap more.

    If you have ever considered a BD (even slightly) then I recommend you give this a listen.

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    39 mins
  • Bookkeeping remote team member
    Jul 17 2024

    I had the pleasure of interviewing Di Porteous from Firewize who shared how after a failed (and somewhat stressful) attempt at getting remote support they now have Mylene, an amazing bookkeeper in the Philippines who is enabling Di to focus on new areas of the business.

    She shares what she has learnt on this journey (and admits a few tears have been shed) and what she would recommend to anyone getting a Virtual Assistant (so that they have success the first time around).

    To learn more about Firewize you can visit their website at Firewize.com

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    15 mins
  • What a B:B Marketing VA does.
    Jul 4 2024

    It was a pleasure to chat with Georgia Edge from Learnt Lately who shared how she has been able to grow her business with the support of her amazing Marketing team member Jamie.

    Georgia started doing the marketing herself (and juggling sales and delivery) but eventually decided to get support (and has never looked back).

    Georgia shares, how she decided that Jamie was the team member for her and then how she has nurtured Jamie to grow within her role.

    Initially, Jamie's role was LinkedIn Marketing and over time it has expanded to other aspects of marketing helping Georgia to spread the word about her business and support more people with her amazing online learning solutions.

    To find out more about Georgia and her work visit https://www.learntlately.com/

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    15 mins
  • Life is too short
    Mar 6 2024

    Frances Cosway believes that life is too short to live in a home that you don't love.

    And, so that she can support even more people to live in beautiful homes she has been on a mission to grow a great team of people around her.

    One member of her awesome team is her Virtual Marketing Assistant, Ruvi.

    After working with a few Virtual Assistants and even tried hiring directly, Frances is relieved to have hit the jackpot with Ruvi.

    Tune in to listen to Frances' story including: -What happened when Frances hired direct (and why she decided to get support this time) -Her communication framework including her "girlfriend chats" -Her advice for business owners considering getting a Virtual Assistant.

    To check out Frances and the amazing work she does to make people's homes beautiful, you can check out her website here: https://www.whitepebbleinteriors.com.au/ Frances has also kindly offered a free book 'Your Forever Home' to listeners of this podcast. Grab your copy of the book here: https://www.whitepebbleinteriors.com.au/download-free-ebook/

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    25 mins
  • I wasn’t ready until I was....
    Dec 19 2023

    The first time I spoke with Justin Williams he wasn't ready for a Virtual Assistant.

    He went off clear about the sort of person he would need and at what stage of his business.

    The next time we spoke he was ready to roll!

    Hear how Janine has helped him establish excellent customer care and grow his business in just three months.

    To learn more about Justin and Construction ID visit constuctionID.com

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    18 mins
  • She bugs me for my videos and I LOVE it!
    Dec 14 2023

    Victoria Berry has not one but three businesses and with other ideas on the horizon this makes her a busy woman

    So she decided to add Samm her Marketing Virtual Assistant to her already amazing offshore team.

    Hear how Samm helps Victoria implement her marketing vision, keeps her multiple businesses top of mind and ultimately helps her grow her businesses.

    Victoria loves that Samm is not only efficient and effective at her job. But also that she is not backwards in coming forwards to ask Victoria for what she needs from her (eg to record more marketing videos).

    Pretty awesome stuff.

    You can contact Victoria on 07 5444 7094 or vicotira@hbaencompass.com.au

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    23 mins