• Salesforce Trails and Trials

  • By: Jon Cline
  • Podcast

Salesforce Trails and Trials

By: Jon Cline
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  • Summary

  • Helping Salesforce pros start, elevate, and maximize their careers.
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Episodes
  • #22 - Agent Support vs. Supplant, Technical Architects needed, Inspiring Interviews

    #22 - Agent Support vs. Supplant, Technical Architects needed, Inspiring Interviews
    Jan 28 2025
    This episode delves into Salesforce's Agent Force, stressing the importance of measuring ROI by comparing current costs with potential savings. Agents are valuable for handling routine tasks, augmenting human capabilities in support, sales and development roles. The discussion also explores how AI is reshaping developer roles and career paths, highlighting the need to learn AI tools in development and the importance of career progression within the Salesforce ecosystem, with a variety of roles such as admin, consultant and sales engineer. The use of parallel LLMs improves the quality of AI responses. There is a focus on declarative development for agents, and the necessity of governance. It's important to engage fully with AI to understand its limits and potential, and embrace new technologies to stay ahead in the rapidly changing field of tech.
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    25 mins
  • #21 – From Church Leadership to Salesforce Success: A Trailblazer’s Journey with Jeff Loven

    #21 – From Church Leadership to Salesforce Success: A Trailblazer’s Journey with Jeff Loven
    Jan 21 2025
    This podcast episode of "Salesforce Trails and Trials" features Jeff Loven, a Salesforce professional, discussing his career journey. Loven details his transition from a 17-year career in church leadership to a successful role in the Salesforce ecosystem. He emphasizes the importance of both technical skills acquired through programs like Talent Stacker and soft skills developed through the People First Academy, DevPod for Salesforce Partners, and People First Method. He highlights the evolving Salesforce job market, noting the decreasing emphasis on solely technical qualifications and the increasing value of interpersonal skills and leadership qualities. Finally, he offers advice for job seekers and hiring managers alike, stressing the significance of soft skills and a people-first approach.
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    51 mins
  • #20 - SF Ben: How to avoid bad Salesforce partners

    #20 - SF Ben: How to avoid bad Salesforce partners
    Jan 14 2025
    Salesforce executives seeking qualified partners must prioritize those with strong communication, project management, and stakeholder engagement skills. Look for partners who emphasize continuous deployment, use artifacts like test plans for clarity, and engage front-line employees to align solutions with real-world needs. The best partners model collaboration, invest in intangible skills like leadership and problem-solving, and foster a culture of improvement, ensuring higher project success and measurable ROI.
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    48 mins

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