• #22 - Agent Support vs. Supplant, Technical Architects needed, Inspiring Interviews

  • Jan 28 2025
  • Length: 25 mins
  • Podcast

#22 - Agent Support vs. Supplant, Technical Architects needed, Inspiring Interviews

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  • Summary

  • This episode delves into Salesforce's Agent Force, stressing the importance of measuring ROI by comparing current costs with potential savings. Agents are valuable for handling routine tasks, augmenting human capabilities in support, sales and development roles. The discussion also explores how AI is reshaping developer roles and career paths, highlighting the need to learn AI tools in development and the importance of career progression within the Salesforce ecosystem, with a variety of roles such as admin, consultant and sales engineer. The use of parallel LLMs improves the quality of AI responses. There is a focus on declarative development for agents, and the necessity of governance. It's important to engage fully with AI to understand its limits and potential, and embrace new technologies to stay ahead in the rapidly changing field of tech.
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