PublicPowerX

By: American Public Power Association
  • Summary

  • PublicPowerX is the new podcast from the American Public Power Association where key vendors and service providers explain their role in keeping public power safe, reliable, and secure. Subscribe to this feed to get these stories from public power’s service providers as they become available. If you are a company that does business with public power utilities and would like to host an episode of Public Power X, go to publicpower.org/podcasts to learn more.
    © 2024 PublicPowerX
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Episodes
  • Power Up Your Utility: Harnessing Mobile Work Order Management
    Oct 11 2024

    NOTE: This is a recorded adaptation of a live presentation.

    Utilities struggle with inefficient, paper-based work order systems that lead to delays, errors, and poor visibility into field operations. Outdated paper-based systems hamper your productivity and make it difficult for utilities to maintain critical infrastructure on time and cost-effectively.

    Discover how mobile work order management can transform your utility's operations. This webinar explores the power of integrating mobile solutions with enterprise resource planning (ERP) and enterprise asset management (EAM) systems, such as SAP, Oracle, and IBM Maximo.

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    39 mins
  • Empower the Public – Amp Up Your Public Power Week
    Sep 6 2024

    NOTE: This is a recorded adaptation of a live presentation.

    Celebrate Public Power Week by teaching the next generation about the value of community-owned, not-for-profit public power. In this one-hour webinar, you’ll learn how to use Public Power Week celebrations to introduce kids (and their families) to your public power story. This webinar will feature expert insights and actionable strategies for pulling off celebrations that spark a passion for energy — in both children and adults!

    Learn from Kerrville Public Utility Board in Texas and the Monster Detective Collective team as they share their expertise in creating successful Public Power Week events.

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    59 mins
  • Customer Engagement Strategies for Community-Owned Utilities
    Aug 30 2024

    NOTE: This is a recorded adaptation of a live presentation.

    Community-owned utilities play a vital role in providing essential services and fostering community well-being. Unlike large investor-owned counterparts, these utilities operate with a distinct focus on local needs, values and accountability. However, they often face unique challenges in engaging customers and maintaining community support.

    In this presentation, we will delve into effective customer engagement strategies tailored specifically for community-owned utilities. From leveraging local partnerships to implementing innovative communication approaches, we'll explore practical methods to enhance customer satisfaction, promote community involvement and build engagement with community-owned utilities.

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    55 mins

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