Hello Productizers!

I have a treat for you - our guest for today is Brian Casel of AudienceOps.

Audience Ops is a content marketing business that offers a done-for-you blogging service. They’re focused on helping B2B online companies grow their audience and customer base. Brian is a serial-entrepreneur with great insight into running and scaling up a successful productized service business so there’s plenty for us to unpack!!

Exclusive Interview:

*I apologize in advance for my poor audio. This was recorded before I got my new mic.

Golden Timestamps:

• 1:13 - What problems does AudienceOps solve
• 11:26 - From selling a productized service to starting the next one!
• 13:00 - The benefits of a Done-For-You service
• 16:35 - Working with a 25-member remote team
• 17:10 - How to position your pricing
• 19:00 - You need a long-term strategy for content
• 21:00 - The biggest learning for AudienceOps
• 23:00 - A long-term mindset for your team is important too
• 26:00 - Early success for AudienceOps
• 30:00 - The trick to growing your network - community!
• 32:14 - You don’t need a lot to get a productized service business going
• 33:40 - The challenges in scaling up AudienceOps

Key Takeaways:

1. Think long-term: It’s important to think long-term and look at providing long-term value not just for your business, or your clients, but your employees too. This kind of mindset will carry you through seasons of unpredictability.
3. Everyone has a network: You may not be a pro at networking, you don’t necessarily have to be either. Reach out to those you know, the people that form your immediate network. Attend events, get facetime with people in your industry.
5. Getting off the ground is easier than you think in the productized service business: Unlike many other businesses that require a large amount of starting capital, research, and set-up costs, a productized service can get off the ground quite quickly and easily.

Business Model Breakdown:

Customer: Online businesses looking to grow their customer base

Mechanism: Done-for-you blog, podcasts, and case study content development

Result: Reach more customers, expand your business, grow your brand

Pain: Content marketing is a difficult space to navigate, it takes time, effort, and expertise.

Solution: End-to-end content planning, production, and distribution

Offer: Blogging services at $850 - $1700/month

Never underestimate your network

Big Idea: Your network is the first place to go to when refining your productized service business and getting it off the group - not just because they may be your potential customer base, but it provides an incredible opportunity to solicit honest, unencumbered feedback about what may work, where you can improve, and where your potential blind spots are. Leverage your network!

Thinking Time + Action:

• If this is your first productized service business, or if you’re currently building one -- what are some ways you can think long-term? What does that look like for you today? List out a few decisions you made in the last month that will provide long-term value.
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