In this episode of Lending Forward, host Hannah McManus sits down with Tyler Osby, a highly successful Loan Officer out of Iowa. When it comes to capturing and utilizing client reviews, Tyler knows his stuff. At the time of this recording, on Google he has a 5-star ranking with 1,270 (and counting!) reviews to support it. During this conversation, he helps to uncover the immense value client reviews have brought him in building his thriving business.

In the true spirit of Lending Forward, Tyler shares proven techniques for encouraging clients to leave meaningful feedback, and shares tips on how to take this feedback to amplify your brand. Tyler shares practical insights from his extensive industry experience, offering strategies to turn reviews into a powerful tool for trust-building and long-term success.

Tyler also discusses his involvement in The Loan Atlas, and you can learn more about that here: https://go.theloanatlas.com/osby-reviews

Whether you're new to the mortgage world or a seasoned pro, this episode provides a roadmap for leveraging client feedback to enhance your reputation, strengthen client relationships, and create lasting impact. Don’t miss this engaging and actionable conversation!

Lending Forward is the home for real discussions about the industry we love. Hear first-hand accounts every week from the people at the heart of the business – Mortgage Bankers, Realtors, Financial Advisors, Coaches, and more – as they cultivate transparency around the future of lending.

So tell us, how are you lending it forward?