• Mastering Healthcare Leadership: A Conversation with CEO Monique Delgado

  • Dec 4 2023
  • Length: 39 mins
  • Podcast

Mastering Healthcare Leadership: A Conversation with CEO Monique Delgado

Listen for free

View show details

  • Summary

  • In this engaging episode of "Happy Patients, Happy Hours," host Lisa Blue engages in a captivating conversation with Monique Delgado, the esteemed CEO of Integrated Medical Services (IMS). Together, they explore the ever-changing landscape of the healthcare industry and share profound insights on various aspects. From the significance of patient engagement and the complexities of change management to effective strategies for enhancing clinical outcomes and the overall patient experience, Lisa and Monique delve deep into the intricacies of navigating this dynamic field. Drawing from her extensive expertise, Monique brings forth valuable perspectives on leadership, innovation, and the pursuit of operational excellence.

    Takeaways
    • Importance of Patient Engagement and Managing Change in Healthcare
    • Trends, Planning, and Adaptability in Healthcare
    • Positioning for Success in Providing Great Patient Experience
    • Creating a Model Allowing Autonomy and Encouraging Innovation
    • Strategies to Improve Patient Engagement and Experience
    • Challenges of Managing Different Payer Contracts in Healthcare
    Quotes

    "Taking a best practice and sharing it creates a level of competition, inspiring others to achieve higher. It also fosters a sense of pride, as everyone wants to be a contributor." - Monique Delgado

    "Understanding people, assessing their roles, and supporting their journey ensures having the right players in place." - Monique Delgado

    Featured in this Episode

    FT. Monique Delgado
    Guest LinkedIn: https://www.linkedin.com/in/monique-delgado-b0b03437/
    Guest Website: Arizona Independent Medical Practice: Primary & Specialty Care | IMS

    Chapters

    00:00 - Introduction
    05:04 - From the Lowest Level to Partnership: A Unique Journey
    07:28 - Harnessing Individual Talent for Empowered Success
    11:23 - Putting Innovation and Patient Engagement at the Heart of Healthcare
    15:31 - Celebrating Remarkable Progress and Consistent Excellence
    20:28 - Supporting Healthcare Professionals with Strategic Workflow Development
    23:17 - Enabling Others and Leading towards Success
    25:47 - From Reluctance to Champion: Embracing the Opportunity of EDK
    29:26 - Anticipating Market Trends, Wages, and Technology in Healthcare
    32:34 - Uniting Specialties for Enhanced Collaboration in Care
    37:40 - Empowering Women in Leadership: Valuable Advice
    39:17 - Outro

    Produced by Heartcast Media
    http://www.heartcastmedia.com
    Show More Show Less
Show More Show Less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Mastering Healthcare Leadership: A Conversation with CEO Monique Delgado

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews
No Reviews are Available