• Listening

  • Dec 2 2024
  • Length: 15 mins
  • Podcast

Listening

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  • Summary

  • In this episode, Dr. Kritika Mehra examines the crucial role of effective listening in patient communication. You'll hear about various listening techniques and their impact on patient outcomes, the different types of listening—removed, reactive, responsible, and receptive—and the importance of truly hearing patients to improve diagnosis, treatment planning, and overall patient care.

    (00:37) The Three Rules of Listening

    (01:07) Personal Experience with Listening Techniques

    (03:02) The Importance of Genuine Connection

    (04:34) Types of Listening

    (04:51) Removed and Reactive Listening

    (06:15) Responsible and Receptive Listening

    (08:28) The ICU Acronym for Effective Communication

    (10:28) Real-Life Example: Diagnosing Oral Cancer

    Thank you for listening.

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