Jeff talks to Natalie Trzcinski, the Senior Director of Menu Process, Training & Integration at Jack In The Box. Jeff and Natalie talk about the importance of communication and relationships; how to create and deliver training at scale; adaptability and growth mindset; infusing values and personality into corporate training; how to turn a bad experience into a good relationship; the Jack In The Box Foundation; and other topics.

In this episode, Jeff discusses the ever-popular "personality assessment" that claims to help you improve your productivity and business outcomes. He dives into two of the most popular assessments, the Myers-Briggs Type Indicator and the 6 Types of Working Genius, and talks about why these don't work quite they way they say they do; the red flags to watch out for if you're interested in one of these - or any of the myriad other - assessments; and how to get even more powerful outcomes using the leadership talent you already have.

In this episode, Jeff interviews Russ Laraway. Russ is the author of When They Win, You Win, in which he outlines a data-driven approach to improving management behaviors and performance.

Russ has led high-performance teams at Google, where he won a coveted management award; at (the company formerly known as) Twitter, where he and I were colleagues; and as a Company Commander in the US Marines.

In this episode, we talk about how measuring behaviors impacts performance at the individual and company level; alignment among managers; executive communication; a company's mission, vision, and values; how to write a good resume; the importance of modeling good management behaviors; and other topics.

In this episode, Jeff talks about the differences and similarities between coaching and mentoring. Topics also covered include when to choose coaching over mentoring or vice versa; how to be a coaching manager; when coaching or mentoring might be inappropriate; the importance of these functions in an organization; how to start a coaching/mentoring program at your company; and a few personal anecdotes to help ground the knowledge in real-life examples.

In this episode, Jeff talks about why corporate reorganizations feel chaotic. Misalignment, poor communication, linear processes, and other inefficiencies contribute to feelings of chaos, instability, anxiety, and stress, leading to unwanted behaviors like resistance or subversion. Jeff rounds out the conversation by discussing strategies that should be used to design successful reorgs.

In this episode, Jeff talks about why corporate leadership training generally fails to achieve its desired outcomes. Lack of prior knowledge assessment, high cognitive load, passive learning, and lack of executive engagement are covered, as well as other important topics, and Jeff shares ways that these can be improved for effective training.

Jeff talks about the September 16, 2024, memo by Amazon CEO Andy Jassy to Amazon employees about returning to the office. Jeff reads the memo in full, then discusses it from the lenses of leadership, culture, and organizational design.