Jeff talks to Natalie Trzcinski, the Senior Director of Menu Process, Training & Integration at Jack In The Box. Jeff and Natalie talk about the importance of communication and relationships; how to create and deliver training at scale; adaptability and growth mindset; infusing values and personality into corporate training; how to turn a bad experience into a good relationship; the Jack In The Box Foundation; and other topics.

In this episode, Jeff discusses the ever-popular "personality assessment" that claims to help you improve your productivity and business outcomes. He dives into two of the most popular assessments, the Myers-Briggs Type Indicator and the 6 Types of Working Genius, and talks about why these don't work quite they way they say they do; the red flags to watch out for if you're interested in one of these - or any of the myriad other - assessments; and how to get even more powerful outcomes using the leadership talent you already have.

In this episode, Jeff interviews Russ Laraway. Russ is the author of When They Win, You Win, in which he outlines a data-driven approach to improving management behaviors and performance.

Russ has led high-performance teams at Google, where he won a coveted management award; at (the company formerly known as) Twitter, where he and I were colleagues; and as a Company Commander in the US Marines.

In this episode, we talk about how measuring behaviors impacts performance at the individual and company level; alignment among managers; executive communication; a company's mission, vision, and values; how to write a good resume; the importance of modeling good management behaviors; and other topics.