Holly Shannon is a Swiss Army Knife in business. This 3-time entrepreneur has diverse experiences in 5-star hospitality leading teams in the event space. She was a self-taught Jewelry Designer for high-end boutiques with Brand collaborations. Her podcast, Coffee Culture, is ranked in the Top 1.5% globally out of over 2.8 million podcasts and heard in over 105 countries. Her book, Zero To Podcast is a Top 10 AMAZON Bestseller in 3 categories and a #1 AMAZON Hot New Release in 2 categories.

In this episode, host Mike Horne talks with Holly Shannon about her journey into podcasting, insights from her conversation with Seth Godin, and the evolving landscape of workplace culture. Holly shares her thoughts on the importance of genuine customer service in an increasingly automated world.

Key Points:

• Podcasting as a powerful marketing tool

• The evolution of customer service

• Understanding the landscape of digital real estate

Links:

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Learn More about Holly Shannon

https://hollyshannon.com/

https://www.youtube.com/channel/UCyvz7D5GMWnzirj9np9s4E

https://www.instagram.com/hollyeshannon/

https://amzn.to/3nZfUto