In this episode, I’m joined by Jing Ren to discuss the intricacies of the hiring process and what it takes to build a successful team. Jing shares her journey of hiring, from identifying the right candidates to fostering an environment where new team members can thrive. We’ll explore the challenges, lessons learned, and key strategies for attracting and retaining top talent. Whether you’re expanding your team or refining your hiring practices, this episode provides practical insights to help you navigate the journey of hiring with confidence and clarity.

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Episode Highlights:

00:00 - Introduction

01:40 - Jing’s Mortgage Origins

03:55 - Training the Staff

05:00 - DISC Personality

05:50 - The Discomfort of Team Leadership

11:20 - The Power of a Positive Culture

13:50 - The Journey of Hiring

17:50 - Jing’s Team

26:30 - Jing’s Loan Partners

27:20 - Maintaining Culture with Remote Work

30:20 - Learning to Let Go

35:05 - Training Loan Partners to Support the Loan Officer

39:35 - The Power of a Trainer

40:45 - Dr. Butler Script

44:50 - “They Had All the Answers”