Jeff Hill shares his journey from starting a small two-truck operation to becoming a successful franchisee, visionary, and president. Along the way, he discusses the importance of customer service, resilience in the face of challenges, and community engagement through recycling initiatives.

Key Takeaways:

1. Customer Service: Exceptional service comes from attention to detail, not big budgets.
2. Resilience: Break down big challenges into manageable parts to overcome them.
3. Community Impact: Businesses can thrive while giving back through recycling and local support.

Guest:

Jeff Hill, founding partner, chief people officer, and visionary for 1-800-Got-Junk of Western Washington; president and co-founder of RePurpose Center

Resources Mentioned:

1. Jeff Hill: LinkedIn and YouTube
2. Organizations: 1-800-Got-Junk and RePurpose Center

Quotes:

-"Treating customers well leads to referrals and is the best marketing strategy." – Jeff Hill

-"Breaking down challenges into smaller components helps tackle adversity." – Jeff Hill

Listener Challenge:

This week, focus on one area where you can improve customer service without any additional financial investment and share your experience with us on social media using #BEATSWORKINGShow.

Connect with Us:

-Website: www.beatsworkingpodcast.com

-LinkedIn: @BEATS WORKING Show

-Instagram: @beatsworkingshow

-Facebook: @Beats Working Show

-YouTube: @BEATSWORKINGPODCAST

Support the Show:

If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. Your feedback helps us improve and reach more listeners.

BEATS WORKING is a platform on a mission to redeem work—the word, the place, and the way. We believe that work is the most honorable act in the universe, and through inspiring stories and practical insights, we want to transform the way people think about work and help them discover greater fulfillment in their lives. We invite you to join us as we build community through sharing and actively demonstrating what we learn.

If you have a show idea, feedback, or just want to connect, email producer Tamar Medford at tamar@workp2p.com.