• Episode #4

  • Jun 27 2024
  • Length: 23 mins
  • Podcast

Episode #4

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  • Summary

  • In this episode of 'Community Table,' host Dave Query reconnects with Doug Emerson, owner of the iconic University Bikes in Boulder. They reminisce about their 35-year friendship and discuss everything from immigration to employee handbooks. They delve into the impact of COVID-19 on the bike industry, the rise of electric bikes, and discuss the challenges and joys of running a longstanding business. Doug also shares insights on Boulder’s evolution and the importance of offering exceptional customer service in retail.

    00:00 Introduction and Welcome

    00:28 Meet Doug Emerson

    03:22 COVID-19 Impact on the Bike Industry

    05:05 The Future of the Bike Industry

    07:04 Service and Hospitality at University Bikes

    10:38 The Rise of Electric Bikes

    18:53 Challenges and Changes in Boulder

    21:02 Conclusion and Farewell

    21:18 Bonus: Local Music Announcement - Amaryllis at The Velvet Elk

    @amaryllistheband
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