Summary
In this episode of On The Edge, host Stephen Brown interviews Paul Butcher, a seasoned executive with over 35 years of experience in high technology. They discuss various topics, including advice for new C-level executives, building effective leadership teams, making tough decisions, and the impact of AI on business. Paul shares insights from his experience starting and growing companies, emphasizing the importance of customer focus and tailored communication in sales.

Keywords
CXOs, challenges, decisions, lessons, C-level role, leadership teams, tough decisions, AI, business impact, starting companies, customer focus, tailored communication, sales
Takeaways
Advice for new C-level executives: Build bridges with your management team, focus on business success, and listen to the voice of the customer.
Building effective leadership teams: Balance emotional and personality traits, encourage healthy debate, and ensure everyone's voice is heard.
Making tough decisions: Focus on what you can affect, ignore what you can't, and prioritize what's best for the overall business.
The impact of AI on business: AI can improve customer service, automate tasks, and enhance decision-making, but it requires careful implementation and consideration of ethical implications.
Lessons from starting companies: Tailor your approach to customer needs, invest in building credibility, and be flexible and adaptable in a changing market.
Sales advice for meeting with C-level executives: Do your homework, tailor your communication, and focus on the decision-makers and their specific needs.
Titles
The Impact of AI on Business and Society
Navigating the Challenges of a C-level Role
Sound Bites
"Build bridges with your management team."
"Balance emotional and personality traits in leadership teams."
"Focus on what you can affect, ignore what you can't."
Chapters
00:00
Introduction
02:34
Paul's Experience in High Tech
03:02
Advice for New C-level Executives
07:18
Building Effective Leadership Teams
13:49
Making Tough Decisions
26:36
Lessons from Starting and Growing Companies
34:56
Sales Advice for Meeting with C-level Executives
37:06
Conclusion