In this episode from recruiting expert Chris Heinz, learn how to make next year the best year ever!

Join Bridge the Gap in thanking Chris for his outstanding contributions this year as a Contributor Wednesday host.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

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Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Mentioned in this episode:

NIC Spring Conference

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NIC Spring Registraition

Creating “Magic” First Impressions

Host Christy Van Der Westheuizen shares how first impressions play a HUGE role in the sales outcomes of senior living.

“It will be someone’s first time to Disneyland every single day.” - Walt Disney

How does this inspire your commitment to creating positive first impressions in your own community?

Here’s what Disney does to create magical first impressions and a immeasurable customer experience:

1. Create immersive and magical experiences

2. Details, details, details (even the trash can is important!)

3. Involve every team member

4. Personalization (“where’s the WOW factor?”) is key

5. Leverage technology

For more information, read the entire inspiration article here.

Become a BTG Network Sponsor.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

YouTube

Instagram

Facebook

Twitter

LinkedIn

Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Mentioned in this episode:

NIC Spring Conference

Register for NIC Spring Conference here.

NIC Spring Registraition

Solving the Office Puzzle In this episode, Julie Podewitz takes us from The Office to Las Vegas!

During this series, Julie takes a deep dive into how to solve the occupancy puzzle by identifying the problem, determining strategy, what actions to take, and how to get there.

These episodes narrow in on a key area of the occupancy puzzle, what contributes to the outcome, what action to put in place, and how to coach others.

For this episode on making calls, Julie visits her Uncle Georgie's house and travels to Las Vegas.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

YouTube

Instagram

Facebook

Twitter

LinkedIn

Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Mentioned in this episode:

NIC Spring Conference

Register for NIC Spring Conference here.

NIC Spring Registraition