#056 Let's talk about interactive management systems and why it should be given more attention.

In this episode I'm talking to Carsten Behrens about interactive management systems and why they can be a real game changer for employee engagement instead of centralized BPM systems.

We also delve into the world of Q.Wiki and what has happened since the last podcast interview in 2022. The tool has grown and there are some interesting new features - related to AI, of course - so tune in to hear more about that.

Today’s Guests:

Dr. Carsten Behrens

Carsten is CEO of Modell Aachen. Modell Aachen is the maker of the BPM tool Q.Wiki which I already took a closer look at in episode 19. Carsten co-founded Modell Aachen in 2009 and today, they serve more than 1,400 customers worldwide.

Carsten holds a Diploma in mechanical engineering from Ruhr University Bochum and a PhD from RWTH Aachen University.

Besides leading Modell Aachen, he also supports the German Association for Quality in various roles.

Carsten lives in Wuppertal together with his wife and two kids.

You’ll learn:

• What an interactive management system is
• How this helps to boost employee engagement
• What has happend in the Q.wiki world since the first interview in 2022
• What Modell Aachen has on its roadmap for the further development of Q.wiki
• What Carsten has on his radar for the future of BPM

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode56

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Together with Tobias and Martin from mkrz lab, I would like to invite you to a 2-days hackathon to Linz to find out how to apply the Maker's method to make processes experienceable. With paper, ropes, wires, cardboard and more, we will find new ways to make processes tangible and to get people excited about processes.

To learn more, just go to:
https://www.NewProcessLab.com/Linz

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