#60 In this episode, I’m sharing the results of the New Process Survey with you. More than 100 members of the New Process Community posted what they have on their list for 2025. I’ve read every single answer and categorized it to identify the top BPM topics 2025 for you.

Today’s Guests:

But I will not only share the results of the survey with you, I’ve also asked some BPM Creators and Thought Leaders to share their top BPM topics with us:

• Caspar Jans and Russell Gumersall from the BPM360 Podcast
• Daniel Matka, Matus Mala, and Christoph Piller from “Die Prozess Philosophen” podcast
• Björn Richerzhagen, founder of Minautics and organizer of the WorkflowAnalytica conference
• Wil van der Aalst, Godfather of Process Mining
• Pedro Robledo, BPM Professor and Thought Leader, especially in the Spanish-speaking BPM community
• Martin Holling, Head of BPM at KEMNA BAU and my regular guest in the New Process Podcast
• Gia Thi Nguyen from the Tea with Thi series
• J-M Erlendson and Roland Woldt from the What’s your Baseline? podcast

You’ll learn:

• What the top BPM topics for 2025 are and what you can do about them.
• If you haven’t had these topics on your radar yet, you should definitely double-check whether they are relevant to you or not.
• So, it’s a must-listen-episode to get 2025 started! 🚀

Full report on New Process Pro:

To read more about the results of the New Process Survey and what the topics of the BPM Thought Leader are, just go to New Process Pro to access the report.

How to learn more:

Join the New Process Live Session to deep dive into the results and to discuss your topics:

• When? Tuesday, 28th of January, 11:00 am CET
• Where? Sign up for free on New Process Pro

I hope, you enjoyed this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode60

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Would you like to get your people excited about processes? Just get the Pizza Game 3.0 and make this happen within less than 3 hours by playing the Pizza Game: https://www.NewProcessLab.com/pizzagame

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#59 Let’s think about the important topic of burnout and what we can do from a BPM perspective to prevent it.

In this episode, I'm talking to Prof. Dr. Yevgen Bogodistov about the important topic of burnout prevention. Yevgen has spent many years researching how BPM can help prevent burnout. This fits perfectly with the human-centric approach to BPM.

He mentions that if we listen to the feelings of the people working in the process as early as possible, we can minimize the stress level of their daily work, which can prevent burnout at an early stage. He also shares practical tips you can use in your work.

Today’s Guest:

Prof. Dr. Yevgen Bogodistov

Yevgen has been a Full Professor of Strategic Management & Organizational Behavior at MCI - The Entrepreneurial School in Innsbruck, Austria, since 2021.

Before joining MCI, he worked at the Frankfurt School of Finance and Management, the University of Applied Sciences Neu Ulm, and European-University Viadrina as a Lecturer and Postdoctoral Research Associate.

Yevgen received his PhD in Business Administration and Management from European-University Viadrina in Frankfurt/Oder in 2014. He also holds a Master’s degree in European Studies from Viadrina University, as well as Bachelor’s and Master’s degrees in International Relations from Dnipro National University in Ukraine.

Yevgen formerly worked as a project coordinator at the Konrad-Adenauer-Stiftung in Kyiv and between his Master’s and PhD, he built a career in a medium-sized enterprise in Ukraine, starting as an economist and ultimately serving as the Chief Operating Officer.

You’ll learn:

• Why Yevgen did research on BPM and Burnout Prevention
• What his findings are how BPM can prevent burnout
• How he defines human-centric BPM from a scientific perspective
• What Yevgen's recommendations are to get to a more human-centric BPM approach
• What you can do to prevent burnout as a process owner/architect/manager

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode59

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Would you like to get your people excited about processes? Just get the Pizza Game 3.0 and make this happen within less than 3 hours by playing the Pizza Game: https://www.NewProcessLab.com/pizzagame

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/

Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist

#058 Explore Lufthansa’s cutting-edge BPM strategy with Jöran Glüsen from Lufthansa Group. Discover the WHY and HOW behind their success, insights into AI and Process Mining, and expert tips for a more human-centric approach.

In this episode, I’m talking to Jöran Glüsen from Lufthansa Group to explore Lufthansa’s leading approach to BPM. This episode is one of the rare case studies of a really mature BPM approach. A must-listen to episode for everyone interested in BPM.

Today’s Guest:

Jöran Glüsen

Jöran is Head of Process Management Lufthansa Technik Group and is leading the Center of Competence for Process Excellence at Lufthansa Group since 2022.

Before, he led the team of Process Modelers at Lufthansa Technik since 2016. - A team of more than 20 process modeling experts. He started his professional career in the Strategic Procurement department of Lufthansa Technik in 2011.

Lufthansa Technik, headquartered in Hamburg, Germany, is the maintenance, repair, and overhaul business unit of the Lufthansa Group. More than 23,000 employees of Lufthansa Technik and its subsidiaries serve over 800 customers worldwide with more than 4,000 aircraft under exclusive contracts.

Jöran studied Transportation and Logistics Management at Ostfalia University of Applied Sciences. He lives in Hamburg together with his wife and their three children. Personally, he likes to travel and he often feels like disco. 🕺

You’ll learn:

• What Lufthansa’s leading approach to BPM looks like
• Jöran will explain WHY they are doing it and HOW they are doing it as well as WHY it is today even more important than ever before
• He will provide an outlook into the future - where we are also talking about his takes on application of AI and Process Mining
• And besides plenty of other insights and learnings, Jöran will also share his recommendations on how to get to a more human-centric BPM approach

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode58

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Would you like to get your people excited about processes? Just get the Pizza Game 3.0 and make this happen within less than 3 hours by playing the Pizza Game: https://www.NewProcessLab.com/pizzagame

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/

Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist