• Are you leadership material? | #7

  • Dec 24 2024
  • Length: 22 mins
  • Podcast

Are you leadership material? | #7

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  • Summary

  • Getting promoted into leadership is still the ultimate goal for most. Kristi and Stino challenge the notion and, if you're still interested, tell you what to look out for.

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    ⏱️ Timestamps:

    00:00 - A blonde debut

    01:57 - Climbing the CS ladder

    02:30 - Finding your “why” in leadership

    04:00 - Managing expectations upfront

    06:16 - Organizational philosophy on CS

    08:01 - Asking for support as a leader

    09:14 - Realistic targets and KPIs

    11:43 - Knowing the team dynamics

    13:28 - Investing in leadership development

    16:08 - Product innovation and customer value

    18:47 - Wrapping up 2024 and looking ahead


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    💁‍♀️💁‍♂️ Connect with the hosts:

    Kristi Faltorusso's LinkedIn: https://www.linkedin.com/in/kristiserrano/

    Kristi's website: https://www.kristifaltorusso.com/

    Stijn "Stino" Smet's LinkedIn: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/


    Key topics: leadership, career journey, management, new leader, promotion

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