• 024: The Future of Hotel F&B: Scot Turner's Perspective on Innovation and Success

  • Oct 24 2024
  • Length: 41 mins
  • Podcast

024: The Future of Hotel F&B: Scot Turner's Perspective on Innovation and Success

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  • Summary

  • This week’s hospitality guest is Scot Turner, a hospitality expert, and founder of Auden Hospitality. Listen in as Scot discusses with Troy the challenges and opportunities in the hotel Food & Beverage industry, emphasizing the importance of storytelling, local community focus, and embracing digitization.

    - The significance of crafting a compelling story for Food & Beverage outlets to ensure consistency in the messaging and experience.

    - The need for hotels to benchmark themselves against local independent restaurants rather than just other hotels to foster a stronger connection with the community.

    - The importance of leveraging technology to enhance guest experiences and streamline operations.

    - Recommendation to hotels to focus on reducing friction for guests through digital ordering and automating tasks.

    - Data-driven decision-making: Utilize data to make informed decisions and optimize F&B operations.

    Connect with Scot:

    LinkedIn - Scot

    LinkedIn - Auden Hospitality

    YouTube

    Auden Hospitality Website

    Instagram

    This show is sponsored by Pepper Lunch. Find a location near you!

    Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.

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