Conflict Mediation
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- By: Christopher W. Moore
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Unabridged
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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Audiobook is horrendous.
- By christiane Plaum on 29-10-24
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Release date: 21-10-19
- Language: English
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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Regular price: £17.99 or 1 Credit
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- By: Renee Evenson
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Unabridged
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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takes far too long to make point
- By Mancini36 on 11-04-22
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Release date: 21-12-21
- Language: English
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Well-written story with useful tips
- By Iryna on 20-12-22
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Release date: 13-09-22
- Language: English
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Unabridged
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We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?
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Not very useful
- By Dalslänning on 24-11-24
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Release date: 27-04-17
- Language: English
- We're trying to get something done that really matters to us....
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Regular price: £11.99 or 1 Credit
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33 Strategies of War
- By: Robert Greene
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Unabridged
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33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.
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Valuable and Insightful Lessons but...
- By Pad de Braye on 05-02-18
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33 Strategies of War
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Release date: 22-07-15
- Language: English
- 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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very good information for handling people
- By Amazon Customer on 15-10-22
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 27-07-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Conflict at Work
- A Toolkit for Managing Your Emotions for Successful Results.
- By: M Paula Daoust
- Narrated by: Lisa Reichert
- Length: 6 hrs and 2 mins
- Unabridged
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Conflict at Work will show you how to step up to difficult issues and conflicts and get the results you need and want. Conflict at Work is different from any other self-help book because it provides you with an array of tools. You can build a plan that fits you perfectly and I promise that if you do, you will get the results you need and want. People miss opportunities every day to win at work. You don’t have to be one of those people. You can begin now living with less stress and performing at your best.
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Conflict at Work
- A Toolkit for Managing Your Emotions for Successful Results.
- Narrated by: Lisa Reichert
- Length: 6 hrs and 2 mins
- Release date: 27-04-21
- Language: English
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Conflict at Work will show you how to step up to difficult issues and conflicts and get the results you need and want. Conflict at Work is different from any other self-help book because it provides you with an array of tools....
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Nothing new
- By Amazon Customer on 19-01-17
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 29-11-16
- Language: English
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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Mediation
- Negotiation by Other Moves
- By: Alain Lempereur, Jacques Salzer, Aurelien A. Colson, and others
- Narrated by: Stephen R. Thorne
- Length: 13 hrs and 33 mins
- Unabridged
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Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities, and corporations. You will understand mediation better and its significance in your personal and professional life. You will be able to develop a flexible mindset and a broad outlook to achieve sustainable outcomes.
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The book is too dry
- By Richard on 24-04-22
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Mediation
- Negotiation by Other Moves
- Narrated by: Stephen R. Thorne
- Length: 13 hrs and 33 mins
- Release date: 22-06-21
- Language: English
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Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities, and corporations....
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Possible
- How We Survive (and Thrive) in an Age of Conflict
- By: William Ury
- Narrated by: William Ury
- Length: 10 hrs and 13 mins
- Unabridged
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Conflict is increasing everywhere, threatening everything we hold dear—from our families to our democracy, from our workplaces to our world. In nearly every area of society, we are fighting more and collaborating less, especially over crucial problems that demand solutions. With this groundbreaking book, bestselling author and international negotiator William Ury shares a new “path to possible”—time-tested practices that will help listeners unlock their power to constructively engage and transform conflict.
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A book for better future
- By Elham on 28-05-24
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Possible
- How We Survive (and Thrive) in an Age of Conflict
- Narrated by: William Ury
- Length: 10 hrs and 13 mins
- Release date: 20-02-24
- Language: English
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The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time....
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The 33 Strategies of War
- By: Robert Greene
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Abridged
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Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.
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Riveting.
- By ganiyu on 16-02-14
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The 33 Strategies of War
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Release date: 25-04-07
- Language: English
- The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war....
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Cómo tratar con gente difícil [Dealing with Difficult People]
- By: Tony Schwartz, Harvard Business Review, Holly Weeks, and others
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Unabridged
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El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.
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Cómo tratar con gente difícil [Dealing with Difficult People]
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Release date: 15-02-22
- Language: Spanish
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De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas....
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- By: Chad Ford
- Narrated by: Chad Ford
- Length: 5 hrs and 47 mins
- Unabridged
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.
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Best Peacebuilding Book!!!
- By Anonymous User on 05-07-20
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- Narrated by: Chad Ford
- Length: 5 hrs and 47 mins
- Release date: 11-06-20
- Language: English
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight....
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How to Disagree
- Lessons on Productive Conflict at Work and Home
- By: Ian Leslie
- Narrated by: Hugh Kermode
- Length: 7 hrs and 46 mins
- Unabridged
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What is the secret of happy relationships? How do companies build collaborative cultures? What lies behind some of the greatest scientific and creative breakthroughs? The surprising answer is: conflict. Whether it's at work, at home or in public, confronting our differences is the only way to make the most out of them. How to Disagree is about how to do that successfully.
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Fascinating and well written
- By Amazon Customer on 18-06-23
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How to Disagree
- Lessons on Productive Conflict at Work and Home
- Narrated by: Hugh Kermode
- Length: 7 hrs and 46 mins
- Release date: 12-07-22
- Language: English
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Bringing valuable lessons from the cutting edge of communication science, How to Disagree does for our verbal communication what Thinking Fast and Slow did for our inner decision-making....
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Regular price: £21.99 or 1 Credit
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Daniel Kahneman, Deepak Malhotra, and others
- Narrated by: Chloe Cannon, Brian Holden
- Length: 5 hrs and 50 mins
- Unabridged
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrated by: Chloe Cannon, Brian Holden
- Series: HBR's 10 Must Reads series
- Length: 5 hrs and 50 mins
- Release date: 31-12-19
- Language: English
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This book will inspire you to control the negotiation before you enter the room....
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- By: Amy Gallo
- Narrated by: Liisa Ivary
- Length: 4 hrs and 51 mins
- Unabridged
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- Narrated by: Liisa Ivary
- Series: HBR Guide Series
- Length: 4 hrs and 51 mins
- Release date: 04-04-24
- Language: English
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict.
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Winning from Within
- A Breakthrough Method for Leading, Living, and Lasting Change
- By: Erica Ariel Fox
- Narrated by: Tavia Gilbert
- Length: 10 hrs and 2 mins
- Unabridged
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Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as negotiations and leadership expert Erica Ariel Fox reveals, the most important negotiations - the ones that determine the impact of our actions and the quality of our lives - are those we have with ourselves.
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Winning from Within
- A Breakthrough Method for Leading, Living, and Lasting Change
- Narrated by: Tavia Gilbert
- Length: 10 hrs and 2 mins
- Release date: 24-09-13
- Language: English
- Life is a series of negotiations, whether or not you think of yourself as a negotiator....
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Valuable tools and processes
- By Amazon Customer on 17-04-24
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 22-07-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Mediating High Conflict Disputes
- A Breakthrough Approach with Tips and Tools and the New Ways for Mediation Method
- By: Bill Eddy LCSW Esq., Michael Lomax
- Narrated by: Michael Butler Murray
- Length: 5 hrs and 22 mins
- Unabridged
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Over the past 12 years, the authors have been developing and practicing tips for managing high-conflict clients in mediation, which is now a fully developed new method called "New Ways for Mediation". Mediating High Conflict Disputes gives all of the little tips that any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high-conflict cases - or any cases.
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Mediating High Conflict Disputes
- A Breakthrough Approach with Tips and Tools and the New Ways for Mediation Method
- Narrated by: Michael Butler Murray
- Length: 5 hrs and 22 mins
- Release date: 31-08-21
- Language: English
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High-conflict mediation requires a paradigm shift from traditional mediation - high-conflict experts Bill Eddy and Michael Lomax show you how....
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Unabridged
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Release date: 19-07-21
- Language: English
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together....
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